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Hi there, my first post. Previously owned an older sound forge, upgraded to 16 pro suite. It clearly claims on the product page that I get Steinberg Spectra Layers Pro 9. Even in my purchase email it has a serial number for Spectra Layers Pro 9,

Photostory

8 answers, most recent on 2/15/2023

[Solved] Inability to insert a video in a project on Photostory DeLuxe 2022

I use Photostory DeLuxe 2022 Version 21.0.2.120 (UDP3) Code 8674 KA1 and have found that I am unable to insert a video into any project. I have tried without success apple videos, windows wmv, magix videos, quicktime video etc. I can insert such

Samplitude

4 answers, most recent on 3/11/2023

[Solved] After X6 update no Vita instruments

Hi! I updated my X6 Suite a few days ago and since then Samplitude can't play my Vita instruments! My song projects are unplayable. I get an error message saying file location might be read only, or the disk is full or the file path

SOUND FORGE

5 answers, most recent on 1/25/2023

[Solved] Errant file size listing

My Sound Forge Pro 11 now has a permanent file size listed in the lower-right-hand corner of the file edit page, whether or not there is a file opened on it: 35,600.7mb. If I open a file, it ascribes this same size to that if I save the file. How do

Music Maker

5 answers, most recent on 3/9/2023

[Solved] Distortion sound

Music Maker 64 Bit version 31.0.4.35 I have tested all my audio systems from my mics, to my computer and sound board. I tested the sound out by playing Spotify and it was crisp clear sound. When I use the mics through the sound board, sound is

Photostory

2 answers, most recent on 11/16/2022

[Solved] Colour cast problem

I am new to Photostory Deluxe, so this is likely a newby issue, but I cannot resolve it myself. If I start a new project, I can load images OK, but they all have an ugly colour cast on them in the main window in the upper left. There is no colour

Other products

8 answers, most recent on 12/2/2022

[Solved] Help to find a store in Europe to purchase a specific camcorder

Hi, I was using and loved the Panasonic V380 for a few years. The zoom has become essential for me. About a year ago, the cam stopped working. The only replacement I could get is the V180. I've been on waiting lists for over a year with two U.S.

Samplitude

3 answers, most recent on 12/5/2022

[Solved] Inegrating Spectralayers into Prox Suite 7

HI, I am trying to set up Spectralayers to run in Samplitude. I have made all of the setting from Kraznet's video but when I get to adding it via "external tools" it says that it is not installed. When I pull it up as an effect while running

Movie Studio

2 answers, most recent on 2/24/2023

RE: [Solved] Popup Adverts

@Woody164 Hi When you installed the program there was an option not to install additional software. Uninstall Magix Cloud Import also know as Update Notifier, Magix Connect, Connect and Network Sync. . . . . It is arrogant of Magix to think that

SOUND FORGE

2 answers, most recent on 12/28/2022

RE: [Solved] Stuck at 44.1

Seasons Greetings and welcome to the Magix Sound Forge users community @Justin-F. If I understand correctly, you would like all new files to record at 48kHz without having to change it from 44.1kHz each time a new file is recorded?That can be

Audio Cleaning Lab

2 answers, most recent on 4/2/2023

[Solved] Unable to install Audio Cleaning Lab 4

Hi, I just bought ACL4 and I couldn't install it on my PC. I downloaded the "soundforgeaudiocleaninglab4_dlm_losdhr.exe" file and ran it. I pressed the "continue" button, but the download never starts. Minutes later, the button goes from "stop" to

SOUND FORGE

8 answers, most recent on 1/24/2023

RE: [Solved] can't get SF Studio 15 to record anything, please help

Hi @shawn-r, an internal loop causing runaway feedback (really bad reverb) can occur when 'Monitor' is enabled. Go to "View> Record Options" and set the Monitor to 'OFF". If you need to see the input levels in the Record Options window prior to

Movie Studio

6 answers, most recent on 1/16/2023

[Solved] Pixelization Effect(ish)/Cookie Cutter Question

Hello! So I'm playing around with Magix Movie Studio, coming from Vegas Movie Studio. I am set in my ways with Vegas but trying to exit my comfort zone for the next "upgrade", and am looking into alternatives by trying to execute certain things with

Movie Studio

4 answers, most recent on 12/24/2022

RE: [Solved] Importing video clips

@William-Potter Hi William and welcome to the user to user support forums. First try changing the program settings in the device section for Import, Processing, and export all to CPU. Unfortunately your graphics card does not support Direct X 11.1

SOUND FORGE

7 answers, most recent on 6/14/2023

[Solved] Sound Forge 16 - latest updates, mp3 encoding issues

Good morning, forum! I've been a user of Sound Forge since v5 but, since v14, I've had constant issues with the Yamaha Steinberg ASIO and compatibility with the software. I assumed the latest issue I'm having (after approx. the last 3 updates) was

Sequoia

One answer, on 2/28/2023

[Solved] Atmos support.

As I don't own Sequoia at the moment, but have Samplitude versions from 2006 as well as a very significant amount of live classical music recordings also starting from mentioned year, am interested in converting at least some of them to Atmos music.

Movie Studio

9 answers, most recent on 11/19/2022

RE: [Solved] How to remove the black bars in a vertical video

@Piotr- Hi, Movie Studio automatically adjusts clips to the Project Settings, unless you want otherwise. Applying a collage effect, which is what the background image is, or almost any other effect that is not under Effects, Movie effect settings,

Movie Studio

2 answers, most recent on 12/31/2022

[Solved] Error message

I am attempting to export a video file of 34 minutes duration, however it stops at 32 minutes with an error message. The file is produced perfectly up to this point. The content consists mainly of JPEGS with some video. The point it stops at is on a

Movie Studio

One answer, on 11/28/2022

RE: [Solved] Movie Studio 17 Platinum

@Ed-Du I have answered your Private Message about this: I very much doubt it is possible. JeffForum Moderator

Movie Studio

3 answers, most recent on 2/1/2023

RE: [Solved] MEP2016 Plus - Re-naming Default Files 'Record - 0001'

@CarpentersMate Mike, I'm naturally beginning and ending capture selectively and then would like to Re-Name the Defaulted Label: 'Record - 0001' to a specific name. Is that acceptable? Absolutely. Magix will sometimes "hang on" to files, even after

Music Maker

3 answers, most recent on 1/9/2023

RE: [Solved] VST plugin path

@Lubomir-Rabatin Anything that Music Maker installs is owned and controlled by Music Maker. MM has its own internal means to keep track of file locations. As you're finding out, monkeying around with those file locations is pretty much guaranteed

SOUND FORGE

4 answers, most recent on 11/7/2022

RE: [Solved] Version support

Welcome to the Magix Sound Forge users community @Derrick-Fields. There is no 'end-of-support' date on this users forum and most issues can be resolved going back to the Sonic Foundry versions, The Magix end-of-support date is kind of a gray area. I

ACID

20 answers, most recent on 2/13/2023

RE: [Solved] Acid Pro 10 CTRL+V inserts, doesn't paste.

Hello! I just received an answer on this issue from Support! TURN OFF RIPPLE EFFECTS!! Oh, man. This issue was plaguing me, too... Now that it's gone, I feel so much better lol From Support: "Hello Thank you for your message.My guess would be that

Samplitude

8 answers, most recent on 10/12/2024

[Solved] NO SOUND from Samplitude Music Maker

Hello everybody, I need help with my programms. I have no sound on Samplitude Music Studio. When I am usind it I can t hear anything no matter what I am doing. I can see the volume is showing input but I can not hear a thing. I use the programm