• ACID

  32 answers, most recent on 9/25/2025

  RE: How to cancel subscription?
  @JuanCarlos-AcuaCanto As previously noted in several earlier posts to this thread, these are user to user forums, not any contact for Magix staff. So we are not making you wait ... to charge [you] for another year. I'm not sure why you think you
• Other products

  5 answers, most recent on 3/16/2024

  RE: Create a heading
  @PETER-WALLER Welcome to the Magix user to user forums. I don't think you can create a "Title slide" at the beginning of a slideshow in PM Deluxe, sorry! Slideshows in PM are, as I understand it, a very simple method of displaying multiple images,
• ACID

  One answer, on 1/15/2024

  RE: Acid pro for 0S Mac
  @Ray-Whitton Hi Magix dropped developing a small range of their software for MACs many years ago. MACs running Parallels with Windows installed is the only route available, a list of Magix products tested on Parallels/Windows is here. Do note that
• Movie Studio

  5 answers, most recent on 12/23/2023

  RE: Video deluxe 2024 Ultimate ? why premium
  @emmrecs Hi Jeff, In languages other than English, it's Video Deluxe. Ultimate exists. It includes a bunch of third party plugins. Check out the Magix.com site. @mohammedali-abdulhamid Hi, The Hub works but you don't get things like Text-to-Speech
• SOUND FORGE

  5 answers, most recent on 7/5/2023

  RE: Hello! I'm Klaus and trying to register Soung Forge 9.0
  @rob-d https://dl03.magix.com/trial_soundforgeaudiostudio17_dlm_eh0pxa.exe
• SOUND FORGE

  16 answers, most recent on 8/9/2023

  RE: Sound Forge 17 S# not working for POST 365 acc.
  @Salvador-Pelaez Try the following. Visit https://www.magix.com/int/support/my-service-center/product-downloads/ and enter your SF 365 serial number. Then download and install it. This site should give you the correct installer. You might have
• Movie Studio

  3 answers, most recent on 12/5/2023

  I don't have the email with the Serial Number
  Hello! I purchased MAGIX Video Studio 2024 Suite from Amazon.com. I created an account on Magix.com and entered the Voucher Code on the day I received the software (around the end of August) - but I did not realize I should have installed the CD/DVD
• Photostory

  2 answers, most recent on 2/22/2023

  RE: [Solved] cancellation of annual subsciption Magix Photoshop Deluxe 365
  @kaj-wismar Hi, When you purchased, there were instructions as to what to do to cancel. You should have read them and noted them. Now, you can go back to where you purchased on Magix.com, PhotoStory, Subscription and click on the "i" and read what
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox In video editing, which do you think will garner more "street cred" when asked what software you use? Where does that now leave VPX? Heck, even Vegas Pro offers more compelling reasons for someone to upgrade to it for pennies more than VPX,
• Off topic

  10 answers, most recent on 8/6/2023

  RE: cancel contract
  @John-Pyatt Magix full terms and conditions, including those concerning contract cancellation, can be found at https://www.magix.com/fileadmin/user_upload/Misc/PDF/en/magix_terms-of-service.pdf. JeffForum Moderator
• Movie Studio

  7 answers, most recent on 3/9/2024

  RE: How do I cancel my subscription of movie studio?
  @Lee-N, @fishycomics Hi Subscriptions have additional conditions for cancellation. To cancel your subscription, you can do this up to 1 month before the end of the current subscription period you took out. See the terms and conditions for more
• Movie Studio

  28 answers, most recent on 1/20/2024

  RE: Upgrading my Computer (again!)
  For anyone interested, another article https://www.intel.com/content/www/us/en/creator/resources/magix-videoprox.html In light of the earlier Pugit Systems review and the Magix reply to my email I think I'll try the Arc a770 IF I can find a 16gb
• Off topic

  One answer, on 1/5/2024

  RE: Error 24 - Email Registered to someone else
  @Bradley-Goss The serial number shouldnt be registered to anyone else Indeed, but these are user to user forums, not any contact for Magix staff so no-one here can really definitively help you with this problem, sorry. However, you need to ensure
• Music Maker

  6 answers, most recent on 1/22/2024

  RE: Given Soundpools commercial or non commercial use
  @Riley-Coach Welcome to the Magix user to user forums. All the Soundpools you downloaded as part of your MM 2024 installation are strictly for non-commercial use only so cannot be used on any of the web sites you mention, sorry. Have a look at this
• Video Pro X

  22 answers, most recent on 9/7/2023

  RE: Video Pro X reads Movie Edit Pro projects?
  @Kevin-Tam The current product comparison webpage. Ignore anything that has new against it. Ray.
• Movie Studio

  One answer, on 1/20/2024

  RE: support
  @woodrow-reeves Hi Assuming you have a P3-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx serial number, did you copy and paste the number including the prefix into the activation/registration dialog? Alternatively, depending on where you purchsed you may have a
• Movie Studio

  3 answers, most recent on 9/17/2023

  RE: How do I do student confirmation
  @Alessandro-Costa Hello welcome Please see this article here and use the email provided to contact them for further assistance. academic-team@magix.net Also see here for FAQ Stephen Forum Moderator
• Music Maker

  9 answers, most recent on 8/28/2025

  RE: No Vita Sampler in 2023 Music Maker
  @Tsiu All serial numbers are listed in your customer account at Magix.com.
• Samplitude

  5 answers, most recent on 10/2/2023

  RE: I have missplaced my samplitudemusic studio 15 ,how can i download it and serial numbers/activation?
  @shadrek-m You can find everything in your customer account at Magix.com But there might not be a download available if your version of the program is very old. In that case you need your old program discs. Alternatively you can upgrade to the new
• Other products

  3 answers, most recent on 11/14/2023

  RE: Uninstall Magix Independence Free and FX from Mac OS Ventura 13.6.1
  @Timothy-Hevesi Welcome to the Magix user to user forums, so not a contact for any Magix staff and I suspect very few users of MAC computers actually visit here, sorry. However, my belief is that you would uninstall the app and its associated FX in
• Other products

  8 answers, most recent on 7/25/2023

  RE: Problem: Not able to share my Music with the Jam community!
  Loudly is a part of the Magix conglomerate. They are located in the same building. E-mail address is support@loudly.com
• Off topic

  14 answers, most recent on 1/31/2024

  RE: [Closed] You store my card data - HOW CAN I REMOVE IT FRO ALL YOUR DATABASE ???
  @BriceMD Hi . . . . I just bought a couple soundpools and there was nothing stating that they will keep my credit card number for 10 years.  . . . . I would advise you to read Part 3 of the Magix privacy policy here. in particular section 8b. where
• Movie Studio

  6 answers, most recent on 1/24/2024

  RE: Can I upgrade from Platinum to suite without purchasing a new version
  @DeniseL Hi, Since you are in Canada, on the Magix.com site, go to the globe at the upper right, click on it and change it to Canada English. You will then get the Canadian price of $10CAD. Don't ever use the US site to pay for Magix products as
• Movie Studio

  5 answers, most recent on 8/20/2022

  RE: [Solved] serial number
  @Matt-Davidson Hi . . . . I've tried the key card that came in the box . . . . If the key card does not have a serial number beginning with P3- then you have a voucher to redeem here John EBForum Moderator