• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hello. This isn't Magix customer support but a user forum and we are all users like you. But maybe we can give advice. I assume you see a pop-up message after starting your computer? This appears if you don't opt-out of installing
• ACID

  7 answers, most recent on 4/1/2026

  RE: remotely support me sort out acid 11 issues
  PaulBorisFX has acquired SoundForge, Vegas & Acid The first two have already been updated, and they’ve fixed practically all of MAGIX’s bugs in four weeks (something MAGIX took 8 years to do 😐 😝 😐 ) And Acid Pro 2026 is due out within a
• Movie Studio

  2 answers, most recent on 5/23/2026

  Crystal Ball Gazing
  Now that Vegas is with BorisFX and Magix has confirmed future updates to VDL and ProX, I have some questions about Magix's future. 1) Has anybody seen any signs of improved support? 2) What will take the place of Vegas stabilization in VDL and ProX?
• ACID

  3 answers, most recent on 4/19/2026

  RE: May be there is hope for this program yet....?
  Hallelujah!!! I am so glad I checked this forum today. For years, I kept hoping that someone would update ACID Pro and now prayers have been answered! 🙌🙏
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi . . . . ran VPX 16 again and this time it offered an update which I installed and then it opened without the error . . . . What are the version numbers of: VPX 16 after the update  The Intel UHD 770 iGPU driver  The RTX 2080ti
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 Do you have a second monitor? Did you try to unplug it? I'm still on W11 23H2, so I cannot replicate this problem personally. Another user also reported that Sound Forge 12 no longer works normal after the latest W11 update. There was also a
• Movie Studio

  12 answers, most recent on 9/15/2025

  RE: Does MovieEditPro Premium support LUT?
  My signature with laptop specification should be updated just now.
• Off topic

  One answer, on 5/17/2025

  RE: [Solved] How practical is keeping your editing machine Offline?
  @CarpentersMate Yeah, Microsoft knows this and that's why there are special versions of Windows, where all the stuff is removed or disabled (Enterprise LTSC-versions) so the system never changes without your intent. Generally, don't install new
• Video Pro X

  9 answers, most recent on 1/22/2026

  RE: Access violation error n NTDLL,dll
  Hi John, I have updated the UHD driver en rolledback the Nvidea driver but no result. Rob
• Movie Studio

  10 answers, most recent on 11/9/2025

  RE: program crash trying to extract audio to txt file for use as sub title
  @spuddy13 Hi Brian Check your system for update issues, see this tutorial and do steps 3 - 11. Has anything changed on the PC between working/not working, eg Windows or antivirus updates etc? John EBForum Moderator
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds Hi Al. If the patch is supposed to fix the nvidia driver problem does that mean earlier versions of the program that won't receive updates can no longer use newer the nvidia drivers I wonder. It may also explain why some of my other
• Music Maker

  2 answers, most recent on 4/15/2024

  [Solved] Attempted udate of Magix Music Maker score edition and file was in use
  Hi, as per description. Need to know where MM downloads the update files to as I had to terminate a MM restart process as it was in use. Install required it to be terminated, which in turn terminated the update. Now no MM installed. Where is the
• Photostory

  3 answers, most recent on 11/6/2024

  [Solved] Cannot see Photostory Wizard
  I am on Photostory Deluxe 2023. I have a kazillion photos to add, so I decided the Photostory Wizard would cut my workload. I cannot see how to get into Photostory Wizard. The problem is the tutorial shows a very different interface to what I am
• ACID

  7 answers, most recent on 4/1/2026

  RE: remotely support me sort out acid 11 issues
  Ah also SandyRaw do you know if there will be updates to 11 to fix bugs or would it be a matter of buying 12 (if that's what it will be called)??
• SOUND FORGE

  8 answers, most recent on 3/31/2026

  RE: Wave Hammer - Sound Forge 18
  Website is showing Sound Forge 2026. Sound Forge will now receive updates. Magix had abandoned it.
• SOUND FORGE

  8 answers, most recent on 1/26/2026

  RE: Non functioning Sound Forge / no response from support
  Why are Magix so hopeless at responding to tickets ? I raised a ticket yesterday, which I know they will just ignore. They aren't contactable by phone. I can't even update my ticket with further details, as I cannot find it anywhere on their support
• Music Maker

  2 answers, most recent on 5/17/2025

  [Solved] Vocal Effects has disappeared (when using premium with Internet Conn)
  A few months back I was trying to get in the mood to record again, but vocal effects completely disappeared and was not selectable. I recently (today) did the latest updates, and no, the Vocal Effects on MM are not appearing, so not
• Movie Studio

  One answer, on 4/22/2026

  Neat Video Update
  Greetings, New Version to 6.1.2 - Several minor improvements AndyW
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  You can view your currently installed version and trigger the download and installation for available updates in the start dialog of the software. My current version shows 32.1.0.18 on both the start screen and help > About. When I use "Update
• Movie Studio

  2 answers, most recent on 10/7/2025

  License Expired
  Hello i have Movie Studio 2022 Suite and my license expired. You have so many programs not sure if I can update or need to buy new app. I have copied film to dvd and want to edit the dvd so i have chronological viewing of my home movies. Please help
• Music Maker

  One answer, on 9/19/2025

  ''Únlimited Loops and Samples'' subscription (Update Payment Info)
  Magix 2026 Premium user. I had to cancel a credit card due to unauthorized charges made by a consumer. By doing so I could no longer be charged for my subscription for loops unlimited. How can I provide my updated credit card information, for my
• Off topic

  2 answers, most recent on 4/11/2026

  RE: Ownership of Vegas Pro
  @Time-Tree You might also want to read https://www.magix.info/us/forum/important-update-regarding-our-product-portfolio--1352886/ for further information direct from Magix. JeffForum Moderator
• Video Pro X

  2 answers, most recent on 10/25/2024

  [Solved] Latest / Current Version of Pro X 13?
  Is 19.02.155 (UDP3) the latest version, or should I download the full program from the Download Center and reinstall? When I select "Help...Update online" via my current version nothing happens. Thanks!
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @SP. @Reyfox Hi See new Magix announcement. Important Update Regarding our Product Portfolio https://share.google/50Lda8nrA3W894TqX Stephen