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@Aurelian-Rosu In case the yellow loop bar at the top collapsed into a single point you can reset it by clicking on the magnifying glass icon in the bottom right corner of the arranger and switching to another view mode. After that the playhead

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

Hi @johnebaker I upgraded to VPX17 trial, as just easier and you are right - it starts without the error message and works just fine. What is REALLY strange is that after I installed the trial, my Movie Studio 2025 is now working without the error...

MAGIX

No answers, created on 4/15/2026

Maintenance ProducerPlanet.com, InAppShop & LoopsUnlimited

On April 15, 2026, maintenance work is being carried out to migrate the database behind the mentioned services. As a result, there will be limitations in service availability. Edit: Maintenance work finished

Music Maker

4 answers, most recent on 5/27/2026

[Solved] Unable to Access Loops Despite Having a Yearly Subscription

I had a monthly subscription for unlimited loops for years, but a few months ago I purchased Music Maker 2026 Premium, which comes with unlimited loops for a year. I downloaded the 2026 version (I had been using the 2024 version), and entered the

ACID

13 answers, most recent on 2/20/2026

RE: [Solved] Acid Music Studio 11 Fails to run.

@stuart-cassie Some other idea. These steps are for Acid Pro 10, not maybe they work also for Acid Music Studio 11. This will prevent Acid from doing a VST scan at startup. If you can start the program, you can open the VST Manager and remove a

Video Pro X

6 answers, most recent on 11/14/2024

[Solved] Magix Video Pro X16 project stuck

Hi, I have a problem with Magix Video Pro X 16 (loaded 26 October 2024), which got stuck unexpectedly while I was working with quite an ordinary small video project. To get out of the project or open other projects saved I had to shut down the

Music Maker

12 answers, most recent on 11/29/2024

RE: [Solved] Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"

@The_Banando Have you already tried to reset the program settings? Yes, I have! I got a response from support saying its some weird graphical user interface issue, and they had me use a .cfg that changes something with how it renders, and it works

Samplitude

9 answers, most recent on 8/29/2024

RE: [Solved] audio stopped loading with project

Thank you SP! The reset seemed to stabilize the issues I was having with the transport, mixer, etc. The audio took some work arounds but I have my audio tracks back. Thanks again!

SOUND FORGE

2 answers, most recent on 5/24/2024

RE: [Solved] Sound Forge 15 - Program stopped working

Brilliant! Thank you so much, you're a lifesaver. That worked on the first go.

Music Maker

7 answers, most recent on 6/13/2024

RE: [Solved] I keep getting error message "audio engine inactive " from VST plugin.

I re-installed Music Maker and Superior drummer. That seemed to be the solution, now it works fine again!

SOUND FORGE

9 answers, most recent on 6/4/2026

RE: Is this the end of Sound Forge?

I tested Sound Forge 2026 and didn't find any difference. But...plugins like the free Reapper package, for example, only work on SF 12. From 13 to 19 (2026) they don't. And there are plugins that worked on 18 but not on 12.

Movie Studio

One answer, on 4/17/2026

Re-installing Magix video delux 2026

Hello Madam, Sir, At a certain moment, my (new) laptop worked not well. Windows and magix did not work anymore, like other programs. Windows works again, so now I try to fix the Magix problem, but I don't know how to re-install the Magix video delux

SOUND FORGE

13 answers, most recent on 3/16/2026

RE: SF11 is stable - SF13, 14, 16 fail.

So exhausted from this. SF 15 stopped working. I finally was able to download a test copy of the only SoundForge they have available for testing (18pro). It worked. I thought, this indicates that SF15 no longer works on windows 11 so I'll upgrade.I

Other products

One answer, on 11/7/2025

[Closed] My Xara 3D Maker 7 has stopped working and i cannot download it as the

My Xara 3D Maker 7 has stopped working and i cannot download it as the page is not working

ACID

6 answers, most recent on 5/18/2024

RE: [Solved] SONY ACID Music Studio 7 with Windows 10

Hi - I used Sony (Acid) Music Studio 32bit on Windows 10pro 64bit until recently when I updated to Win11 pro 64 bit. Music Studio 10 works with both -- and Music Studio 7 should work, as well, but.... Make sure you have installed MS 7 in

Other products

2 answers, most recent Yesterday

RE: MP3 Deluxe 19

i just went to open my program and i'm getting an error "magix mp3 deluxe 19 doesn't work anymore". any help to get this to work would be appreciated. i already switched to windows 7 compatibility, but still did nothing

ACID

2 answers, most recent on 9/6/2024

[Solved] Post virus help for using Acid Pro 7

Hi there, I recently encountered a virus on my laptop called Trojan:win32/Malgent!msr.. Windows Defender removed it quite quickly but, ever since, Acid Pro 7 hasn't been working very well. It continually freezes, showing the blue circle of death

ACID

15 answers, most recent on 12/19/2024

[Solved] 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄

Here’s the plot so far:1️⃣ Opening screen appears.2️⃣ App scans for plugins.3️⃣ BOOM — immediate exit, no encore. Attempts at holiday cheer (aka fixes) that failed:🎁 Magix System Check: Support said to disable 3rd party antivirus. I did. The apps

Music Maker

12 answers, most recent on 11/29/2024

[Solved] Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"

I was working on a song in music maker 2024 premium, when I went to the audio efx track, the program kept crashing. I decided to uninstall and reinstall magix music maker 2024 premium. However, upon reinstalling, EVERY TIME it launches, it will

Music Maker

3 answers, most recent on 11/7/2024

RE: [Solved] Installation of MMM on second computer

@DanM. Music Maker 2025 needs to be bought, so your 2021 serial will not work I think this link is for the version 2024 which you can use with your 2021 registration: https://dl03.magix.com/musicmaker.exe

Xara Designer Pro

2 answers, most recent on 5/8/2024

RE: [Solved] can't close promotional popup

for anyone running into this... The shortcut keys (alt+F4) seems to work to close this.

SOUND FORGE

8 answers, most recent on 2/25/2026

RE: Sound Forge Audio Studio works incorrect with VST3 plugins

I have just checked both SF Pro 18 and SFAS 17 with the scan files from SF Pro.My conclusions are as follows.My old SFAS 14 worked better with VST3 plugins than the new versions of SF. I found the same errors. Also, some of the plugins that worked

Video Pro X

10 answers, most recent on 8/10/2025

RE: [Solved] Programme freezes

If anyone ever reads this, I thought you may like to know the conclusion for me. As I previously said "in desperation I have "reset" the computer and given it away, yes, I really did, I got so frustrated with it/your software." (But as in most

Movie Studio

5 answers, most recent on 11/24/2024

[Solved] MS 2025 Can not install extra content

New install Movie Studio 2025 Platinum, Win10. After selecting Help menu/Install Extra ContentUnable to select the tick boxes in the pop-up UI. Clicking does not work. just makes 'bong' sounds tried logging out and logging back in with desktop Admin