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  • Music Maker
    One answer, on 7/19/2025
    Activation code
    I purchased music maker 2023 on ebay today from a seller and I put the redeem code in on the page on Magix website and I never received the product in my section where the other music makers are that I purchased before. How long does it take Magix
  • Web Designer
    One answer, on 3/20/2026
    RE: Magix Web designer Premium Upgrade
    @Ria-Werven This software is no longer published by Magix. You need to subscribe at Xara.com to get the newest version. They have a 30% off discount code on their website for Magix customers if you subscribe to Xara Web Designer 2026. That's all.
  • Movie Studio
    2 answers, most recent on 8/7/2025
    RE: [Solved] WRONG VERSION
    @memos Hi, In the email that you received with the activation code, there are probably other things to download. Check that email to the bottom. As far as I know, there is no version of Video Deluxe called "Ultimate". Ultimate means that you get
  • Other products
    9 answers, most recent on 9/29/2025
    RE: CD Architect 5.2 cannot register
    I figured it out. The htm link does not work, it is a dead link. Workaround: I chose to activate on another computer, the program saved a htm file, I renamed it to .txt and opened it in Notepad. A few lines from the bottom embedded in the html code
  • SOUND FORGE
    18 answers, most recent on 11/9/2025
    RE: Support Is Non-Existant
    I found information on how to activate older Vegas software on www.vegascreativesoftware.com. I have been attempting to get support for Sound Forge Pro 11. I find it listed in My products but the "Show more details" link is missing for Sound Forge
  • SOUND FORGE
    20 answers, most recent on 6/28/2025
    RE: Sound Forge 15.0 build 121 'Enter Key' behavior change
    Sound Forge Pro has the 'Customize Keyboard' utility, Audio Studio does not, so modifying the code in the aforementioned "keyboard.ini" data file is the only way to customize keyboard shortcuts with SF Audio Studio. If an invalid code is entered, it
  • SOUND FORGE
    6 answers, most recent on 5/1/2026
    RE: Sound forge pro 11
    The password is incorrect and I need access to the old email to retrieve a new password @Angela-Prosser, in that case you will have to contact Magix support. Sorry to say, a response may take 'a while' due to the restructuring of Magix and the
  • SOUND FORGE
    4 answers, most recent on 5/11/2026
    RE: License for iZotope Plugins
    Hi @fbc.dunn. the iZotope activation codes should be in the same email as the Sound Forge activation serial code. The iZ plug-ins need to be activated though iZotope. It you did not get any email from Magix, check your spam/junk folders. Otherwise,
  • Video Pro X
    4 answers, most recent on 10/14/2025
    Bought the vMAGIX Video deluxe 2026 plus.
      Serial number: Removed by Moderator. When I attempt to activate the programme, I receive an ERROR CODE - 14 message. please assist
  • Off topic
    One answer, on 2/21/2026
    [Closed] Vegas pro 23.0 Error code 14 help pls
    I’ve been getting Error Code -14 for a while now. I submitted a support ticket and received an automated response suggesting I fully delete all Vegas and Magix files, but that didn’t fix the issue. Everything is correct the installation location and
  • SOUND FORGE
    31 answers, most recent on 4/17/2026
    RE: Sound Forge alternatives
    would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the
  • Movie Studio
    One answer, on 1/17/2026
    [Closed] Getting a new authorization code for Vegas 12 for a new computer
    My old computer went toast, so moving my Sony Vegas over to the new computer: Ive followed all the steps, downloaded the latest version of Vegas 12 from the MAGIX web page, using my working serial number, installed the 3.5 version of .NET. Found my
  • Off topic
    160 answers, most recent 5 hours ago
    RE: Magix support has not responded to support tickets for months
    So Magix doesn't get any money for their product that Walmart sold? On Walmart it says sold by MAGIX, check it out.
  • SOUND FORGE
    8 answers, most recent on 1/20/2026
    [Solved] Sound Forge 365 activating and registering
    Last week I purchased the listed program and incorrectly entered the wrong email address. Support staff was able to rectify that challenge and I received an email with the details on downloading the program with serial number, etc. However, after I
  • SOUND FORGE
    One answer, on 2/23/2025
    RE: soundforge 18 doesn't want to reactivate after re-installation
    Hi @Valerio-Pappacena, Are you using your correct email address when activating? The serial activation code and your email address are paired.Do you have the subscription version Sound Forge Pro 365? Or did you purchase the perpetual version of
  • Music Maker
    3 answers, most recent on 8/11/2025
    RE: [Solved] Activation Key Registered But Not Registered
    @Squeego Music Maker had Free Edition from version 2018 up until version 2024. The 80s, EDM and Hip Hop versions were technically the Free Edition plus some genre specific audio loops. So, your option is now to install Music Maker 2024 Free Edition
  • Movie Studio
    One answer, on 2/27/2026
    [Closed] MPEG4 codec
    I have Magix Movie Edit Pro 14 and am confused as to which forum I should ask this question to..... MPEG4 will not add to timeline nor export. I purchased an activation code from Magix and it still won't work. Any suggestions please. Thank you
  • SOUND FORGE
    6 answers, most recent on 3/14/2026
    RE: Missing dll file
    Sound Forge (9.0e and CD Architect neither one will send a Activation code!! the Serial #s are registered to me from new. I have been trying for m6 plus months and none suggested instructions work. Please advise and dont just blow me off,. Cheers
  • SOUND FORGE
    15 answers, most recent on 7/27/2025
    RE: Scripting question
    Thank you SP I have no idea how to do any of that. So, I'll stay with VS Code. Paul
  • Movie Studio
    8 answers, most recent on 4/10/2026
    RE: -14 error
    @lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering
  • SOUND FORGE
    3 answers, most recent on 8/18/2025
    RE: I am unable to register the activation code sent to me for my audio
    @walter-h6914 Welcome to the MAGIX user to user forums. Serial/activation codes for current Magix products will always begin with P3. If your code has any other first digits it is almost certainly a voucher code and you should go to this page and
  • Movie Studio
    4 answers, most recent on 4/3/2025
    RE: Recording time doesn't work in MEP2021 Plus
    @MovieEditorr, @AAProds Hi From the testing I have done with a video clip that has a time code channel, in MMS 2025 I do not have 2021 installed, the time code types work as follows: Date: the current date. Movie time and Movie time transparent: the
  • Music Maker
    2 answers, most recent on 7/26/2024
    [Solved] Inputting activation code not upgrading past trial version
    I have a Serial Number for MX Premium from years ago. The previous version of Music Maker allowed me to input my code into the trial version to upgrade it's features. Music Maker 2025 Premium tells me that all those instruments are already owned and
  • Movie Studio
    No answers, created on 7/28/2025
    Export Error
    I have movie studio 2023. It's been working fine and suddenly from yesterday when I export a movie I get an error box saying"Export was canceled due to an error. Error code:"There is no code.These are short videos I'm trying to export, up to a few
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