• Rescue Your Videotapes!

  9 answers, most recent on 1/30/2024

  RE: Video Converter not recognised
  @Andrew-Tull Hi . . . . I've loaded some codecs too - how can I tell if I have everything you've listed, please . . . . Depending on what is missing, particulalry the codecs, you should get error messages mentioning some dll or codec is
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  @Vincent-OBrien Hi Can you clarify the following please: . . . Magix Studio 23 . . . . Do you mean Movie Studio v23.x.x.x ie Movie Studio 2024, or Movie Studio 2023 ie v22.x.x.x ? . . . . . I am using a Dell Desktop with Intel Core I5 . . . We need
• SOUND FORGE

  15 answers, most recent on 5/23/2024

  RE: New Install of SF17 and problems
  My earlier posts dealt with the fact that I could not see anything in Options/Pref/Audio/Record but error-error-error. There was nothing to let me record anything coming into the computer (Windows 11) using SF 17. I tried all the earlier excellent
• Video Pro X

  31 answers, most recent on 8/28/2024

  Selecting Movie Settings with VP X16
  I have VP X16 (22.0.1.219).My PC isDell Inc. OptiPlex 3070Bios Version 1.25.0Date 12/13/2023Motherboard Manufacturer Dell Inc.Model 07WP95Version A01Operating SystemEdition Microsoft Windows 11 Pro (64-bit)Version (Build) 23H2 (10.0.22635)DVD Burner
• Audio Cleaning Lab

  25 answers, most recent on 11/4/2025

  RE: Open GL driver error
  @jamesglynn @SP. Hi . . . . HD3000 has no OpenGL 2.1 support . . . . The error message indicates Open GL 2.0 or higher is required. The HD 3000 supports only OpenGL 3.1 however the HD3000 graphics drivers are not supported on Windows 10 or 11, you
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @rickduley Hi In reverse order: . . . . X16 will not read MTS files . . . . If MEP and Video Easy reads them, then so can VPX 16. Do you get any error message when you try to import the mts file. If the video comes in blank/black then try changing
• Music Maker

  8 answers, most recent on 3/24/2024

  RE: keyboard piano
  @Art-TV99  I've never had to deal with display issues, so am not sure. You could check if your monitor's display driver can be updated. Since this is different from the audio issue, can I suggest you create a new post here in the forum, showing the
• Photostory

  11 answers, most recent on 1/7/2024

  RE: [Solved] SOS!!!!
  @teresa-l Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• SOUND FORGE

  10 answers, most recent on 11/15/2023

  RE: Not getting any sound levels from my DJ hardware (XDJ-XZ) input.
  @rraud since I've put the settings you suggested (Windows classic wave driver) when I click record I get an error message saying: "an error occurred while recording. A device is not available" then when I click ok on that popup I get another message
• Movie Studio

  62 answers, most recent on 5/4/2024

  RE: System hardware not being utilized
  @AAProds Hi Al. Good question assuming they are exporting to MP4. If the default setting for MP4 is used from the export options and you change it to 1920 x 1080, that can cause an error to come up telling you to update your graphics driver and that
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Ken-Stanley Welcome to the Magix users forum. First, are you aware that Vegas Movie Studio 16 Platinum and Magix Movie Studio 2025 are completely different programs? The latter is built on the old Magix Movie Edit Pro. Movie Studio 2025 is NOT an
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  @JJJJ Hi You can upload screenshots in a coment using the blue icon with an upward pointing arrow directly above the comment box (to the left of the blue smiley icon. The first error message re sending the previous crash log file and no connection
• Movie Studio

  18 answers, most recent on 3/19/2024

  RE: Insufficient memory to play the finished project video.
  @Betovalle Hi, Looking at your early images, the out of memory error indicates that it is for the Logitech headset. That is strange. Try going to Program Settings (shortcut Y), Playback tab. I presume that the Wave driver is selected. Try changing
• Movie Studio

  One answer, on 7/15/2024

  RE: Installation
  @Dom-DiGioia Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please
• Samplitude

  6 answers, most recent on 3/18/2024

  RE: Monitor does not work when recording wave files.
  I did remove and reinstalled the SoundBlaster drivers which got me into an error 2894 RICHED20.DLL failed, which compounded the situation even further. Luckily, I found a solution for it online and the driver operates again. As in numerous past
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
• Photostory

  8 answers, most recent on 2/15/2023

  RE: [Solved] Inability to insert a video in a project on Photostory DeLuxe 2022
  @bdesha Hi . . . . NVidia GeForce GT640 . . .  I have a feeling that the replacement card is the cause of the problem that I am encountering . . . . I would agree - the GT640 is not usable by the program as it does not support NVENC - I would
• Video Easy

  4 answers, most recent on 6/18/2023

  Instalaltion Drivers
  Hi i download the installation media on the website.I Installed the program and the drivers.The drivers in device manager: MAGIX Video converter 3 "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  RE: SF 18 Pro Trial Crashing
  @ItsMeTho In case sfk files get modified during file editing, you might lose the waveform graphics, but maybe this also makes the program unstable, but that's just a guess from me. Makes no sense that the Reliability Monitor isn't showing any
• Video Easy

  4 answers, most recent on 6/18/2023

  RE: Instalaltion Drivers
  Hi, It fixed the Video Grabber that didn't get installed.But the same issue with the MAGIX Video converter 3 "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) {Bad Image}%hs is either not
• Rescue Your Videotapes!

  14 answers, most recent on 9/17/2023

  RE: Magix Video Saver no image in the program
  @SimonSad Is your USB converter selectable in the recording settings? I'm under the impression that Magix bundles different converters with the product, depending on what they can get because of the chip shortage. It would be helpful if you can
• Movie Studio

  8 answers, most recent on 3/14/2024

  RE: export was cancelled due to an error but no code,
  @spuddy13 Hi Brian What is the Intel processor full model number and the GTX graphic card full name/model and are their drivers up to date? The Belarc images are difficult to read. From what I can make out this is a laptop running Windows 10. . . .
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho What is Gemini? Google Gemini? Depending on their training data, LLM are more or less "stochastic parrots". I don't think it can produce a solution to niche topics which were never discussed on the Internet. In my personal experience
• Movie Studio

  24 answers, most recent on 12/28/2023

  RE: problems with import mov files
  @Krzysztof-Nowacki When the program throws and error message like that, I doubt it is a hardware issue. I was able open and work on HEVC MOVs from an iphone 11 on my old i5. it wasn't a pleasant experience, but I could open them. This issue will be