• Other products

  4 answers, most recent on 4/8/2024

  [Closed] MAGIX you F* A$$HOLES !!!
  Customer support for Vegas PRO does not exist! More than month ago I sent ProRes video sample made in Adobe Media Encoder that Vegas PRO could not open which is mega failure for MAGIX because ProRes is worldwide video compression standard. They told
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  @ann-hesselsweet Hi . . . . what about the 00000.m2ts and 00001.m2ts?? should i say no to those . . . . Only use the Encode all option, doing otherwise sets you up for future burn failures. According to one of the burns Photostory is trying to set
• SOUND FORGE

  16 answers, most recent on 2/23/2025

  RE: Sound Forge Pro 18 REFUSES TO INSTAL!
  Ok. I've been having the "Abort, Retry, Cancel " menu dialog problem with all those small size Magix downloaders (that preclude the actual installers) and this has been happening for a couple of years already. All the times I have tried that install
• Movie Studio

  6 answers, most recent on 9/21/2023

  RE: aspect ratio
  @mikecompetillo I forgot to add not to forget your audio mixer. Especially as a failure to enable the master track Limiter may result in some clipping of the sound in the rendered file without it, but is is also useful to add additional effects to
• SOUND FORGE

  11 answers, most recent on 5/26/2025

  RE: Volume automation - Sound Forge 18 Pro
  @Paul-Fegan This script calls a preset named Reduce Volume -8 dB in the Volume effect and applies it to a selection. If you save this in a text file with the file ending cs to your Sound Forge script folder and rescan the folder you can add a
• SOUND FORGE

  23 answers, most recent on 12/15/2023

  RE: Installation fail
  @Cielspacing According to the solution highlighted in the link, you (Dave Courvoisier) seem to be referring to, the activation issue is caused by "Your guess is correct. In your website, it redirects to an insecure HTTP connection to implement the
• SOUND FORGE

  17 answers, most recent on 12/25/2023

  RE: Sound Forge 15 download
  @SP.  Alternatively, you can open a hotspot on your smartphone and connect your computer via WiFi or use tethering via cable. If you use tethering Windows should automatically install it as a new network connection. Then temporarily disable your
• Movie Studio

  51 answers, most recent on 1/30/2024

  RE: Dual Layer DVDs - atrocious luck or is just my project
  I haven't burned discs with the IMAGE files only the dvd files it created i add a video_ts folder put them in that and (in the past) it works. I do it that way as I haven't any experience burning with ISO's. The internal + both external usb
• Movie Studio

  7 answers, most recent on 5/24/2024

  RE: Export fails halfway through with undescribed error.
  @Hengist Hi . . . . compiled from source files 29fps 1920x1080 from my Samsung phone . . . . Posssible causes of the export failure are: The video from the phone being Variable Framerate and the range, ie difference between the minimum and maximum
• SOUND FORGE

  7 answers, most recent on 9/29/2023

  RE: SF13 & SF14 untimely require connection online via failing protocols
  @Cielspacing From my direct experience this is a problem with the internet security settings on the computer. Could be caused by the firewall, antivirus, Windows Defender etc. Fair guess. That I also shared, ...then - Yesterday, when I had to
• ACID

  2 answers, most recent on 7/29/2022

  [Solved] ACID won't install: sfppack1_x64.dll failed to register
  Hello. I am running ACID 10 ( licensed copy) on Windows 10. It worked fine until today when I installed a VST plug in (Lore, from puremagnetik.com) and then wouldn't load. I re-installed Acid 10 and half way through the install, received the error
• SOUND FORGE

  17 answers, most recent on 12/25/2023

  RE: Sound Forge 15 download
  Thank you. Just downloaded it and having applied and double checked all those permissions specified at my previous post (basically my system is wide open to whatever thing goes on the web), I still get a message of connection failure. These are the
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson Hi. No, it's more options for those that need them and understand or have been trained how to alter the settings. The more people want to do the more complex the programs become. I am not trained but read a lot, experiment a lot. Had a
• Movie Studio

  44 answers, most recent on 1/17/2025

  RE: Making Blu-rays
  @donjen33 Hi. I do have old DVD disks as well that no longer work. They look fine but all have failed recently. I have newer CDs that burn (admittedly only with audio) so I suspect my discs but it may be the burner only need cleaning. Like I said,
• Video Pro X

  32 answers, most recent on 12/5/2023

  RE: Canon C-LOG3 files won't open on Video Pro X 15.05.213(UPD3)
  @JussiK Hi. Thanks for the additional info. As far as I can tell there is nothing wrong with the video file itself but will ask @johnebaker to check as he has more experience than me with looking at 10 bit log files. There is the QuickTime tag in
• Movie Studio

  17 answers, most recent on 12/15/2021

  RE: [Solved] GoPro Footage popping between clips (or on clip transition)
  @Robert-Kinney Hi Robert. I have never used a Go-Pro personally but I know the DJI products sometimes have audio board failures and have to be replaced. Thankfully most play up before the warranty period is up, so yes if the Go-Pro is doing the same
• Movie Studio

  27 answers, most recent on 11/7/2021

  RE: [Solved] Error in module "OpenCL.dll"
  Stopped, removed and re-installed Intel HD Graphics 530. Note the following message from Intel: "A customized computer manufacturer driver is installed on your computer. The Intel Driver & Support Assistant is not able to update the driver.
• Photo & Graphic Designer

  6 answers, most recent on 10/21/2023

  [Solved] Email address for Magix support
  I purchased and installed Magix software. Since then I had a computer failure and installed Windows 11 and the Magix software. Windows 11 caused compatibility issues and I have had Windows 10 reinstalled and now I have exceeded the maximum number of
• Movie Studio

  4 answers, most recent on 10/5/2021

  [Solved] Transferred to new computer. Not showing Project timeline, only video
  **Solution offered by browJ2. Thanks. Did not need to try any further config as offered by johnebaker. Thanks for your help.** ** Edit 2- I came to this forum using the "ask a new question" button but now I have searched here for "F9" I see this is
• Photostory

  One answer, on 9/18/2021

  [Solved] H.264 fails
  Is the H.264 free in photostory 2022. I can not get any thing to burn using it burning bluray, comes up with error when rendering the menu, menu encoding failed. I tried about all the menus also fails with the same thing on AVCHD. Using the MEEG-2
• Other products

  2 answers, most recent on 9/11/2021

  [Solved] Program Crashes
  I apologize if I inadvertantly cross posted. I was in the wrong forum. I installed the Free version of Magix and it works fine on my laptop, but when I connect to an external hard drive,the program crashes at the outset. Here is what I get (plus a
• Samplitude

  5 answers, most recent on 8/30/2021

  [Solved] Does the 2017 version still work?
  I recently purchased the 2017 Samplitude Music Studio, largely so I woiuldn't lose all my VIP-file projects created on a mid-2000s version of Magix Audio Studio. But this Samplitude isn't working on my new HP Probook, which operates on Windows 10. I
• Photostory

  4 answers, most recent on 9/18/2021

  [Solved] Error during export MP4/HVEC
  Export to above formats fails whilst using the GPU. (NVIDIA GeForce GTX 1060 3GB) Gives the error below (from log file) 2021/08/28 14:29:07 [FATAL]   [MPEGIntel]: DP4::IntelVideoEncoder::Encode: SEH exception 0xC0000005: access violation2021/08/28
• Movie Studio

  28 answers, most recent on 8/24/2021

  RE: [Solved] Reconnecting Data-Media-Project Files MEP
  @CarpentersMate My original question was, since I had to reconnect everything anyway, where should I locate the project file? Where ever you like. It doesn't matter. And you can move it around willy nilly. The MVP has hard links to the media files