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Well, it's still not working. I created a folder in the Batch Converter as instructed, but there's still no Actions folder in Program Data. And manually created folders aren't recognized in SF. Now the Batch Converter won't open at all. Something's

Movie Studio

2 answers, most recent on 11/23/2024

RE: Need Help Understanding Basic Video Editing in MAGIX Software

@dianna-hdionna Welcome to the Magix users forums. Please tell us exactly which Magix video editing product you have since, to some extent, the instructions/advice may differ depending upon the software you have. As a start you could go to the

Movie Edit Now

5 answers, most recent on 3/28/2026

Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt

Hello, some time ago I purchased this program, but it doesn't allow me to export Dolby Digital 5.1 audio from 6 independent WAV files. There simply isn't an option to export a file with this track during export. I think I need to activate it

Movie Studio

2 answers, most recent on 10/28/2025

RE: error manager installer

Hi. I am from Russia. In the context of the crisis, I was only able to buy VDL 22 plus. Apparently, these products have been purchased on the Russian market for a long time. Using a VPN, I was able to download the installer from magix.com. The

Movie Studio

41 answers, most recent on 2/6/2025

RE: How to fix or smooth de-interlaced content?

@jak.willis But if the content was broadcasted deinterlaced, how can it be fixed? As I said in post 2. Try exporting it as MPEG 2. It will be re-interlaced. Whether that will actually improve the viewing experience, only you will be able to

Samplitude

2 answers, most recent on 10/12/2024

RE: Samplitude 14 Manual

@Antony-Meloy Welcome to the Magix user to user forums! Have you checked this page? There does not seem to be a manual there specifically for Samplitude 14, unfortunately, but perhaps one of the other version manuals might be helpful to

Photostory

53 answers, most recent on 4/2/2024

RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400

oh, and by the way, you were very clear as to how to gather the info for you. I was easily able to follow your instructions. A

Audio Cleaning Lab

One answer, on 4/18/2024

Hello, I am transferring my files to a new computer.

Can you send a link with instructions on how to download and transfer the license to a new machine? Thank you.

SOUND FORGE

10 answers, most recent on 2/17/2025

RE: Can SF 7 be uninstalled and reinstalled?

rraud, thanks for getting back. I bought SF-5 in 2004. It came with an installation disc that asked for the SN, which was included. I *think* I registered that online as well with no problem. Not sure anymore. Some time later, I contacted Sony

Video Pro X

One answer, on 5/6/2024

RE: [Closed] There is a problem installing the program Help me

@Former user Hi, This is a public forum for users, not Magix Support. The instructions on the screen where you created your post specifically instruct you to "not publish any personal information. Examples of personal information are your email

Off topic

10 answers, most recent on 2/6/2026

RE: Geen valideringscode ontvangen

@Etienne-Verstuyf From where did you purchase the DVD? The fact that the serial key on the back of the DVD case and on the invoice is not accepted suggests you may have bought the product from a third-party seller I think. If so, it is the seller's

Video Pro X

16 answers, most recent on 3/27/2025

RE: VPX16 Shot Match - How to (Help?!)

@Can-Dive Hi . . . . Are my 6 steps understandable or do they need some fine tuning? . . . . Looks fine to me. I would add that if the match is not good, you can reset the 'match' by unchecking the Match Shot button then repeat steps 4 - 6.. The

Photostory

19 answers, most recent on 12/22/2024

RE: Can't understand advice given by support team

Well success at last. I don't know what I did, because I had played around with the show an awful lot. But suddenly the dreaded message said I only had one blank and when I burned it I failed to notice it at all. The sad thing is that I won't know

Movie Studio

26 answers, most recent on 8/24/2025

RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems

Hi @PETER-SMITH1397, I'm not sure what Magix Support has instructed you but if they told you to delete a registry key, Windows comes with its own Registry Editor which you can use to delete the specific key. Before editing the Registry, you should

ACID

19 answers, most recent on 10/30/2024

[Solved] 24 bit and 32 bit WAV files vs. ACID

Hi All, I have faced with a problem with Acid Music Studio (I have own), and also in Acid Pro (runs trial).When I open a 32 bit or a 24 bit wave file into my mix, the files open with random unwanted noise in it.Exactly like this (thank you for the

Movie Studio

11 answers, most recent on 5/2/2026

RE: MEP 2016 Plus - Trying To Copy Media Onto New Project

Hey Al & John EB! 😀 Sorry for the delay: (Always happy to see you guys again)! 😄 Excellent instructions both Al & John EB, (thank you)! Really nice detailed tutorial from Al! "Right click the track audio object in the track - display track

Photostory

3 answers, most recent on 6/8/2026

RE: can't find activation code

@william-jones6679 Welcome to the Magix user to user forums. There are no Magix staff present here so no-one can email you any activation code, sorry! However, you say you purchased PS 2026 on disk. From where did you purchase it? Magix software

Music Maker

One answer, on 10/3/2025

Premium Edition needs "VST Support" for 3rd party VST plugins

Hello, so i have Music Maker Premium Edition and i assume it gives me permission to use 3rd party VST plugins such as "Surrealistic MG1 Plus" that i have gotten from the app directly following the instruction. However as i try to launch the

Photostory

13 answers, most recent on 4/18/2026

RE: zoom in templates

@beck3157 Hi, Make sure that you are looking under fx and not templates. Have also uninstalled and reinstalled it, Do not do this unless instructed to do so as a last resort. The effects that you are looking for are installed with the additional

SOUND FORGE

7 answers, most recent on 1/31/2026

RE: Can't save sound recordings from vinyl rsestoration tool as mp3

This a repeat request for assistance. I am using Sound Forge Audio Studio 17, which I purchased a few weeks ago, to digitze my cassettes and LPs. I recorded a 90 minute cassette, and followed the instructions from the vinyl restoration tool. I used

Video Pro X

14 answers, most recent on 3/28/2025

RE: Disable resample?

Google - In video editing software like Sony Vegas, "resampling" refers to the process of adjusting the frame rate of video clips to match the project's frame rate, which can sometimes lead to motion blur or

ACID

19 answers, most recent on 1/21/2026

WAVES VST Plug-in inssue

We had to do a deep cleaning of our Windows 10. As a result, many doubled files had to be deleted. So we had to reinstall new DAW's and VST's, and even Printing drivers... uhg. Sorry for the dramatics... Anyhow, we are unable to find our WAVES

Video Pro X

19 answers, most recent on 6/28/2024

RE: [Closed] how to reach sales department

@preacherallen Hi Please do not post on the same issue, you have already been given instructions on what you need to do in your other post on this issue here. This topic will be closeed. John EBForum Moderator