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  • Music Maker
    2 answers, most recent on 10/31/2022
    RE: Pay for latest upgrade
    I think you'll have to contact Magix Support to get this resolved. I could be mistaken, but the only debit card I know of that can be used for online purchases is "Visa Debit".  The card number is recognized like a "Visa" credit card, but the money
  • Web Designer
    6 answers, most recent on 2/18/2023
    RE: Xara Web Designer Premium 19.0.1.65946 DL x64 Feb 7 2023
    Thank you for the answers. Misleading info across the board for someone who has not used this item before. Before I purchased I landed on the Xara site where it said that all purchases were to be made via Magix UNLESS you wanted a month
  • Xara Designer Pro
    30 answers, most recent on 12/1/2022
    RE: Why isn't my xara updating
    @Crystal-Hall Hi . . . . but I use to could see stock photos, shapes etc now they are empty . . . . If you mean you have no access to the online Content catalogue, then it is most likley that your Subscription service has expired, you can check this
  • Off topic
    3 answers, most recent on 11/6/2022
    RE: How do I delete my MAGIX account?
    I wish to delete my account (free account) but there appears to be no way to do this.On the associated help page https://www.magix.info/us/support/article/deleting-your-magix-online-world-account--657/ (which was super hard to find) it says to do
  • Photo & Graphic Designer
    4 answers, most recent on 10/7/2022
    RE: Upgrades
    @William-Collins Hi William, You have the Update Service: With the Update Service you will receive one full year of new features and updates for free, which can be used indefinitely. If you reinstall the program after one year, you will have access
  • Off topic
    3 answers, most recent on 11/6/2022
    How do I delete my MAGIX account?
    I wish to delete my account (free account) but there appears to be no way to do this.On the associated help page https://www.magix.info/us/support/article/deleting-your-magix-online-world-account--657/ (which was super hard to find) it says to do
  • Off topic
    2 answers, most recent on 8/25/2022
    web hosting service Magix
    Hi Folks   I'm having trouble removing my site from Magix web hosting service, i can't make any changes to my site at all.   But more importantly some school children have copied photo's of my grandchildren and are causing offence and abuse online,
  • Samplitude
    3 answers, most recent on 9/30/2022
    RE: Analyzer
    @Sidiano  Utilisez-vous Samplitude Pro X ou Samplitude Music Studio ?  Je n'utilise pas Fabfilter et je n'ai pas la dernière version de Samplitude, je ne peux donc pas vérifier si ce problème est causé par la dernière mise à jour.  Si vous utilisez
  • SOUND FORGE
    2 answers, most recent on 8/2/2022
    RE: registration
    You can deactivate Sound Forge in the 'Help' menu: "Deactivate the software on this PC", or it can be done online in the "Magix Service Center> My Products".- Log in to your Magix account- Click on "My products".- Select the product from the list
  • Xara Designer Pro
    2 answers, most recent on 7/23/2022
    Xara won't connect to the internet
    Xara won't connect to the internet. It says, "You need to be online to use this feature." I am online and able to save to OneDrive online from Xara. I suspect this happened after the latest upgrade. It is the same on my laptop and desktop PC. Is
  • Other products
    One answer, on 8/1/2022
    RE: Pad sound libraries for Independence 32-bit?
    @Christopher-Burke The best new age pads samples are probably in Nada https://www.bestservice.com/nada.html This product also uses a special version of Independence called "Engine 2" as a player. There is a free version available here
  • Movie Studio
    34 answers, most recent on 4/24/2023
    RE: stability creates confidence in the product
    @browj2 @Betovalle This is all I have on MEP. Version 2022 NEW FEATURES IN MOVIE EDIT PRO 2022! INFUSION Engine 3 MAGIX Travel Maps New controls Ultra-fast export with the INFUSION Engine 3 – 5x faster than real time Movie Edit Pro now runs using an
  • Web Designer
    7 answers, most recent on 2/26/2024
    Online Content Catalog has disappeared again
    Hey there. Once again, I've lost access to the Online Content Catalog. I've followed the instructions in the support FAQ and it didn't work (not surprising really, seeing as it was written in 2019). I'm running Windows 10 and I have Xara Web
  • Web Designer
    One answer, on 6/25/2022
    RE: Xara Web Designer Premium Installation problem
    @Blossom Hi Please do not duplicate post on the same issue, I have hidden the duplicate post which is related to your second issue above. Item 1 The stopping of the download is often caused by connectivity issues that can occur anywhere in the chain
  • Movie Studio
    3 answers, most recent on 6/27/2022
    RE: Error 14 after updating
    @Darek-Jakubowski Hi Please note this is a public user to user forum, not Magix support. . . . .  I bought online MAGIX Video Deluxe 2019 (Premium edition of Movie Edit Pro). . . . . When did you buy MAGIX Video Deluxe 2019? Unfortunately what you
  • SOUND FORGE
    One answer, on 6/20/2022
    RE: Sound Forge 9a installation support needed
    Sound Forge 9a stopped working Hi @JaBr, I assume you are trying to activate SF-9 offline.. if there is an online option, try that. You may first try downloading SF-9 from Magix service center and reinstalling, then try the on-line registration.. To
  • Movie Studio
    3 answers, most recent on 6/27/2022
    Error 14 after updating
    Hi As I wrote earlier, I bought online MAGIX Video Deluxe 2019 (Premium edition of Movie Edit Pro). Installation and registration of product was completed succesfully. After few openings I was prompted by Magixto update (no upgrade) program so I
  • Movie Studio
    3 answers, most recent on 6/16/2022
    Movie Edit Pro Plus Updating issue
    Hi - I am trying to update to the latest release of Movie Edit Pro Plus from 19.0.1.23 to 19.0.2.58 - when I launch the app the update prompt comes up, but then gets replaced with the below Renew the Update Service - Start Installation - and when I
  • Xara Designer Pro
    2 answers, most recent on 6/8/2022
    RE: Content Catalogue not working? Servers Down?
    @Chris-Wakefield Hi, Keep trying. It's intermittent and a server problem, not a problem with the program. This is the message that one usually gets: When you have the chance, make sure to Download All under each of the catagories in the Local
  • Video Pro X
    20 answers, most recent on 6/2/2022
    RE: Bought Video Pro X 13 in the Middle of March now 14 out
    @3DSphinx The advice which @CubeAce quite correctly gave you was to check your program updates section. This is available in VPX 13 via Help>Update online, it is not found in your online Magix account. Certainly, since you bought the program so
  • Web Designer
    12 answers, most recent on 5/31/2022
    RE: Switching Website Designs in Xara Web Designer Premium v. 19
    @Anne-Cobham Hi Ann The empty Local Design gallery and Online Galleries would suggest the Update Service has expired? It may also be connected to your issue with the gallery, though the gallery should still function if it was added before the Update
  • Xara Designer Pro
    10 answers, most recent on 4/13/2023
    RE: Upgrade
    @Carlton-Munday Hi, Under the original Xara when you paid money you got to keep what you paid for which included the upgrade No, that never happened - you never got an upgrade, updates only to the same version. Prior to the start of the Update
  • Xara Designer Pro
    10 answers, most recent on 4/13/2023
    RE: Upgrade
    @Brinkley-Hassebrock Hi . . . . I'll remember how you did me and let the folks that I recommend the software to know how it really is. . . . . No one here 'did you' for anything - this is a user to user forum not Magix Support. The Update Service
  • Web Designer
    4 answers, most recent on 5/16/2022
    RE: ONLINE CARTLOUGUE KAPUT
    @Kenvil-Atkins Hi, Can you please post a screen shot of the online catalogue showing that there are items to buy? I don't see that there is anything to, only free to import/download. By subscription, I presume that you mean that your 365 day Update
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