• Movie Studio

  5 answers, most recent on 1/27/2020

  [Solved] Inconsistent Brightness Among Clips?
  I have imported 3 different video clips, all from the same camera recorded with the same settings.  All clips have around the same brightness level when played in a media player (e.g. WMP).  However, after importing, the 3rd clip has very obviously
• Other products

  6 answers, most recent on 4/25/2020

  [Solved] Error message upon instalation: No internet connection was found
  Hello, Every time I try to install Magix Audio & Music Lab 2016 Premium using download manager named aml2016premium_dlm.exe I get the error message "No internet connection was found". Neither clicking Abort nor Retry solves the problem. I am
• Movie Studio

  52 answers, most recent on 4/8/2020

  RE: [Solved] Audio problem with playback of old .avi files
  I think I found the fix from a 9/28/16 email from a Magix tech (see below) when I reported the problem at the time I first discovered it. I located it by searching old email by sender to check on my order history with them and this one popped up, I
• SOUND FORGE

  5 answers, most recent on 12/29/2019

  [Solved] vst effects stopped working
  I have been a Sound Forge user since the beginning. My latest update to SF Pro 13 was working fine initially and then all of the sudden the vst effects stopped working. I can highlight audio, for instance, attempt to apply any kind of eq and nothing
• SOUND FORGE

  3 answers, most recent on 12/24/2019

  [Solved] Sound Forge 10 no longer runs correctly on my system for some reason
  It was just working about an hour ago and now it keeps giving me a window with: Registration of Sound Forge Audio Studio 10.0 requires elevated privileges. It's already registered and clicking next prompts me on windows if I want to make changes to
• Music Maker

  4 answers, most recent on 12/17/2019

  [Solved] Paid for Plus, but can't download/ 2020 Music Score Edition confusion
  Hi all. I had the free version of MM, and there was a sale for Plus, for $14.99. I made the purchase in-app (that is, from within Music Maker). Plus shows up in my in-app store as "Acquired," and there's a download button. When I click Download, for
• Music Maker

  11 answers, most recent on 12/20/2019

  RE: [Solved] Showing more tracks
  @SuperSonic Hi . . . . I can deal with that. I see you have around a dozen or so in your video. Any chance you can tell me how you were able to achieve that? . . . I have two identical monitors (1920 x 1080 each) and usually work with the arranger
• Music Maker

  11 answers, most recent on 12/20/2019

  [Solved] Showing more tracks
  So, I know that i can stretch projects horizontally to show more or less of the timeline. But I cant find a way to show more tracks vertically. As of now, I can only see 4 tracks in the window at a time. I am able to make one track shorter, but I
• SOUND FORGE

  7 answers, most recent on 11/13/2019

  RE: [Solved] Color issues with process windows
  Ok I had a chance to do this today. I want to thank you folks for the help. Keep in mind, this computer doesn't have much on it intentionally and only SF Pro 12 has been installed and used on this, and the machine is not that old so no other
• Movie Studio

  6 answers, most recent on 10/21/2019

  [Solved] Silent Movie Effect
  Hi All ~ I just upgraded from Movie Edit Pro plus 2013 where I had easy access to "old Movie" preset video effect to Movie Edit Pro Plus where I do not. Instead what I have is 'black and white' at either high or low resolution (but with no grain,
• Photostory

  One answer, on 10/1/2019

  [Solved] Ghost picture doesn't show on timeline and can't get rid of it
  Hello - I have Photostory Deluxe and I have a ghost image that I can't get rid of.  There is one picture that shows up for about 5 seconds but is not shown in the timeline and I've looked at all layers of the timeline.  I can see it when I move the
• Samplitude

  One answer, on 9/4/2019

  [Solved] Premium Loops & Copyright
  Hello,I have read Sebastian's article about copyright and usage of magix music maker loops and I need to ask you if that applies to Magix premium products ? I was thinking about purchasing magix music maker 2020 premium along with the samplitude
• ACID

  2 answers, most recent on 8/9/2019

  [Solved] where are the vts you promoted?
    Hi, I have ap9 and I use a Windows 7 64bit operating system. My problem is that I do not find the vts that promised in the promotion, of all the vita, I only have the vita sampler installed. Where can I download them? I would also like to be able
• Movie Studio

  4 answers, most recent on 7/28/2019

  RE: [Solved] Clean-up Wizard ... how to make it clean only a specific project ?
  hi john, thanks for the info,,, I read the help chapter regarding clean up wizard, Its vague , it doesn't explain well enough how to remove a project and all its related junk...    something happened today I had to try clean-up wizard again because
• Music Maker

  2 answers, most recent on 7/8/2019

  [Solved] Music Maker 2020 issue or earlier too? VSTi does not record correctly
  Hi all,   made the upgrade to 2020 from 2019 Premium (not bought 2020 Premium as it seems it works like 2019 Premium still with new GUI so fine for me). I am not sure is this is version specific but when I use VITA Rock Drums, CLICKING on the
• SOUND FORGE

  6 answers, most recent on 4/22/2020

  [Solved] Output Level of Sound Forge 12
  Is it just me or is the output volume of Sound Forge lower than all other applications for some reason? I have had this issue since at least version 10 and it's still in version 11 and 12. It doesn't seem to matter if I use Windows default drivers
• Movie Studio

  11 answers, most recent on 6/12/2019

  [Solved] MEP19Premium Going Crazy
  I am so mad about this. Seems my investment in Magix was a huge mistake on my part. So much is going wrong with this program I don't know where to start. It seems that each project I open and work on, then is not saved despite numerous saves during
• Audio Cleaning Lab

  8 answers, most recent on 8/14/2019

  [Solved] Upgrade to SOUND FORGE Audio Cleaning Lab
  Hi all,I have a very simple question but cannot find an answer anywhere. I have asked MAGIX sales but have no reply yet.I do not own a licence for an earlier version of the Audio Cleaning Lab. I DO own a licence for Sound Forge Pro 11, Spectral
• Other products

  3 answers, most recent on 6/4/2019

  RE: [Solved] My entire project vanished from trial version of Movie Studio 16.0
  I was fortunately able to solve this issue. I don't know why it happened because the software worked so smoothly with no errors or crashes, and I had a clean shutdown, but I found a VF file with a .BAK extension. I noticed it was 3 times the size as
• Other products

  3 answers, most recent on 6/4/2019

  [Solved] My entire project vanished from trial version of Movie Studio 16.0
  Yesterday I downloaded Movie Studio 16.0 and activated it as the trial version. That gives me 30 days to try it. I spent 11 hours creating most of a music video and saved constantly throughout the day. I also saved it before closing it for th
• Audio Cleaning Lab

  One answer, on 6/3/2019

  [Solved] ACL15 - No access to downloading the install file
  Magix shows that I did purchase this program but they do not provide a download capability for it. How can I get access to the install file? My c: drive became corrupted so I had to reformat and do a fresh install of Win 10 and start all over. I had
• Music Maker

  One answer, on 5/22/2019

  [Solved] The new version wont let me upload files
  I've watched all the tutorials on how to upload files to music maker from my pc but when I click on the file manager tab none of my files apear even tho they are mp3
• Music Maker

  16 answers, most recent on 7/12/2025

  RE: [Solved] The Yellow 'Beat' Bar at the top of the project window
  Hi Ron, Looks like your start and end marker are overlapping, apparently to a degree where you can no longer just pull them apart by dragging them with your mouse. Not completely sure how you ended up with this situation. If you can figure it out,
• Movie Studio

  11 answers, most recent on 5/14/2019

  [Solved] Video Preview Playback Issue
  Hi, I'm having a really hard time using the MEP19 Premium version 18.0.3.261 When making videos, the preview playback is all scrambled and jumpy, keeps freezing and stalling too. It won't seem to play the video properly no matter what my settings or