• Movie Studio

  17 answers, most recent on 6/29/2024

  RE: Can't re-install Magix Movie Studio
  @Carlos-Solorzano Hi Login to your account at magix.com using the email address and password you used to register the software. Under My Products you should see your registered software, a download link and your serial number, and under Show more
• Music Maker

  12 answers, most recent on 6/25/2024

  RE: MM 2025 Upgrade, 20 free Soundpools
  @Philip-J, @GRB Hi . . . . Can be tricky to find proper link to support . . . . Click the Support link at the top of the page, then select your product  Scroll down to the bottom of the next page and select Contact Support   Select Email Support,
• Other products

  7 answers, most recent on 4/2/2024

  RE: I need to activate Video Saver in my new computer. Old is dead.
  I have same email. Maybe I have typing error in email in first registration? I just install program and give serial number and mail. Then test that it works. Now I need to use it with new computer 😞
• SOUND FORGE

  4 answers, most recent on 4/9/2024

  Crash
  I had Sound Forge and my computer crashed and I lost everything including the digital download. The keep sending me upgrade emails because I registered it but were no help when I told them I'd happily purchase the upgrade version, but I lost the
• ACID

  3 answers, most recent on 5/10/2026

  RE: magix acid pro 11 serial number activate
  @Clement94 Welcome to the Magix user to user forums. Unfortunately, your first post is considerably lacking in detail! Please tell us exactly what you need help with. Do you have a serial number for your installation of ACID Pro 11? It should be
• ACID

  9 answers, most recent on 10/6/2024

  RE: MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY
  @PATIENT-X ...There was no accusation when i said "BEFORE" ...am forced to look at it in such a way"... Before = Key word. I'm fully aware of the words of wrote. I am a member of United Nations - Human Rights Commission [Duty Holder] as well,
• ACID

  3 answers, most recent on 9/1/2022

  [Solved] Trial Version of Acid Studio 11
  Got a successful registration email from Magix for the trial version of Acid Studio but no activiation code. What gives?
• SOUND FORGE

  4 answers, most recent on 12/10/2022

  RE: [Solved] Sound Forge Crashes every time I try to open it
  Try resetting Sound Forge and clearing the cache, which is usually executed with 'File> "Reset all preferences and clear cached data" menu ... but since SF will not launch: Hold down the 'Ctrl+Shift' keys, whilst launching Sound Forge which
• Other products

  One answer, on 10/8/2024

  RE: [Closed] Vegas 22 PRO serial number sent to my email is being used by other
  @ricardoluiz-r Did you buy a used copy from a different vendor than Magix? Then please contact the seller. The serial number needs to be unregistered from the previous customer account via Magix support before you can use it. This is also true if
• Movie Studio

  23 answers, most recent on 6/2/2024

  RE: What is Movie Edit Pro 2021?
  Sat, Jun 1 at 2:22 AM, there's also this link provided in case "it doesn't display properly in your
• Other products

  One answer, on 8/12/2024

  Trying to access pictures in Google Drive with Photo Mgmnt Delux
  I am trying to import photos from google drive in Photo Management Deluxe on my Windows 11 computer, but am getting a mssg that PMD is blocked by google. I cannot access the photos. have tried to go into my personal Google account but cannot find
• SOUND FORGE

  17 answers, most recent on 12/25/2023

  RE: Sound Forge 15 download
  I'd appreciate if you are able to send me again a download link, Seasons Greetings @Cielspacing, https://we.tl/t-ZnPvye5Oyl The Zip file on WeTransfer contains the unpacked installer files for SFP-15 (build 161) which is the latest update AFAIK. You
• Sequoia

  20 answers, most recent on 3/17/2025

  RE: Sequoia 17 Customer Service
  I’ve had correspondence with the support team but have had radio silence since. I’ve emailed numerous times for answers with no response. I’ve spent a lot of money on this product and have not had a path forward to resolve the
• SOUND FORGE

  7 answers, most recent on 3/1/2024

  RE: My Sound Forge Serial Isn't registering my Sound Forge App
  @THSC Additionally, if you enter the serial number here https://www.magix.com/int/support/my-service-center/product-downloads/ you'll get the correct installer for this serial number. Since there are so many different versions (Audio Studio, Pro,
• Movie Studio

  One answer, on 11/15/2023

  RE: proDAD effects broken
  @Bruce-Campbell Hi and welcome to the user to user forums. Some of the third party plugins and stand alone effects came with time limited licences of one or two years. Some of the ProDad offerings were among those. If you have your original email
• Movie Studio

  One answer, on 2/20/2024

  RE: Movie Edit Pro HEVC-Codec activation fail
  @Morten-Rasmussen Hi Assuming you copy and pasted the serial number including the prefix direct check that you did not include any white space at the end of the serial number. Otherwise, contact Magix by email to infoservice@magix.net. HTH John
• Other products

  7 answers, most recent on 10/3/2024

  RE: unable to install Indepdence 3.6
  I emailed them on the 30th sept.. not proservice@magix.net but prosupport@magix.net   @Grooveworker70 Did you contact proservice@magix.net ? The next couple of days are a national holidays in Germany, so you probably won't get an answer until next
• SOUND FORGE

  7 answers, most recent on 4/30/2024

  RE: unable to activate for new pc
  Did you confirm via My Products in the Magix Service Center you have at least one activation available?This is a users forum and no here has access to customer information, You can try emailing Magix customer service at infoservice@magix.netor
• SOUND FORGE

  One answer, on 7/9/2023

  Serial number already used - change email - Soundforge
  Dear Support, I have forgotton the registerd email and want to change the registered email for Soundforge. Can you help?
• ACID

  13 answers, most recent on 12/31/2024

  RE: My Acid 11 Error code 14
  @Gunter-Bubleit Please don't post wholly in bold! Forum etiquette likens this to shouting and is likely to lead to your posts being ignored by other users. As @SP. entirely correctly writes, these are user to user forums, so not any contact for
• Movie Studio

  4 answers, most recent on 4/7/2024

  RE: Recent upgrade from Movie Studio Suite 2023 to 2024 including: NewBlue
  @Tellerik Hi. I noticed no-one answered your last post in 2023 so a belated welcome to the user to user forums. Your best bet to know for sure is to check your email receipts and any follow up emails for your purchase of MMS 2023 which would contain
• Movie Studio

  23 answers, most recent on 10/11/2023

  RE: Mercalli V6 (with Movie Studio 2024)
  @AAProds Hi Al, I tried in vain to find the Canadian equivalent. For some strange reason, I don't get emails from Magix. The box in my account to get emails is and has been checked for years. No emails. I complained once to Magix and they ensured
• ACID

  3 answers, most recent on 10/20/2023

  RE: Serial number lost due to negligence
  Thanks for the feedback. I purchased the product through Amazon. I will do as suggested and email the company direct.
• ACID

  6 answers, most recent on 1/26/2024

  RE: Melodyne
  I appreciate your input. I do not remember the email address that was used to register the Essentials program in DECEMBER 2021. Anyone want to buy the Melodyne upgrade code from essentials to studio for $224? I do not have time for this garbage and