• ACID

  5 answers, most recent on 4/23/2024

  [Solved] Acid Pro 7 - recordings not saving, playback cursor not moving
  This is probably a long shot since it's such an old version but I've been unable to find answers on old websites and posts. I still use Acid Pro 7 and it's been running totally smooth and fine for a while now. But suddenly one day, I started having
• Audio Cleaning Lab

  3 answers, most recent on 9/7/2023

  RE: [Solved] Instal problem
  @MICHAEL-EATON Welcome to the Magix user to user forums. This is a new problem to the forums, I think, but there are two possible causes for what you see: Is your 365 subscription still active and fully up to date? (Perhaps more likely), 365
• SOUND FORGE

  2 answers, most recent on 1/17/2023

  RE: [Solved] a bug decoding 220kbp mp3
  Does the waveform appear normal (not clipped) and can you see the missing 'chunks' in the timeline? If the timeline waveform display otherwise appears normal, try enabling:"Options> Preferences> General> Always proxy compressed
• Movie Studio

  6 answers, most recent on 1/16/2023

  RE: [Solved] Pixelization Effect(ish)/Cookie Cutter Question
  @JonM Hi, There are a couple of ways to do this. First, the Cookie Cutter is not appropriate for this. For only one mask with one or more effects, it's quite simple and is done with only one object on the timeline (track 1) and selecting a mask that
• Movie Studio

  2 answers, most recent on 2/4/2023

  [Solved] Windows, windows everywhere
  I recently upgraded to Movie Studio 2023 Suite. When I first used it all the panels (preview, media pool, project, etc) were all nicely arranged in a single window that I could move to my big monitor (when attached) and resize. Somehow the tools
• SOUND FORGE

  5 answers, most recent on 1/25/2023

  [Solved] Errant file size listing
  My Sound Forge Pro 11 now has a permanent file size listed in the lower-right-hand corner of the file edit page, whether or not there is a file opened on it: 35,600.7mb. If I open a file, it ascribes this same size to that if I save the file. How do
• Photostory

  2 answers, most recent on 11/16/2022

  [Solved] Colour cast problem
  I am new to Photostory Deluxe, so this is likely a newby issue, but I cannot resolve it myself. If I start a new project, I can load images OK, but they all have an ugly colour cast on them in the main window in the upper left. There is no colour
• Samplitude

  2 answers, most recent on 2/27/2023

  [Solved] Can't play VSTs after installing 2023 in Music Maker bundle
  I'm using my laptop soundcard (Realtek) which had been able to play VSTs using a midi keyboard it no issues. For some reason after registering and activating the product, I cannot get it to work. I've tried using the ASIO driver but this doesn't
• Movie Studio

  One answer, on 5/5/2023

  [Solved] MAGIX Movie Studio 2023 Platinum won't install in Win 11
  This is a brand new download from Magix, two nights ago. Made a second download to try and rule out the possibility of a corrupted file. I click on the .exe, even as an administrator...nothing happens at all. I've tried a number of the more common
• Samplitude

  3 answers, most recent on 12/5/2022

  [Solved] Inegrating Spectralayers into Prox Suite 7
  HI, I am trying to set up Spectralayers to run in Samplitude. I have made all of the setting from Kraznet's video but when I get to adding it via "external tools" it says that it is not installed. When I pull it up as an effect while running
• Movie Studio

  7 answers, most recent on 3/24/2026

  RE: proDAD VitaScene V5 PRO
  @Reyfox in MMS 2024, there is a Scan button. It is not present in more current versions? It's definitely there in VdL 2026 (I've just checked!) Jeff
• Music Maker

  2 answers, most recent on 11/17/2022

  RE: [Solved] Activated code online, still can't use offline. 2023 premium
  @Carama-Pierre Hi, You need to log in, then exit cleanly from Music Maker before going off-line. If the last time crashed out, it won't work. If it crashes when you are off-line, you likely won't be able to log back in. John CB Thanks for the
• SOUND FORGE

  8 answers, most recent on 1/24/2023

  RE: [Solved] can't get SF Studio 15 to record anything, please help
  Hi @shawn-r, an internal loop causing runaway feedback (really bad reverb) can occur when 'Monitor' is enabled. Go to "View> Record Options" and set the Monitor to 'OFF". If you need to see the input levels in the Record Options window prior to
• SOUND FORGE

  14 answers, most recent on 1/5/2024

  RE: [Solved] Non-pro version lose Undo history upon file save?
  Confirm you have the "Allow undo past Save" check box selected in the "Options> Preferences> General" menu. If you are working with lossy file types? (MP3 or AAC for instance), try enabling 'Always proxy compressed formats', which is also in
• Music Maker

  9 answers, most recent on 1/19/2023

  [Solved] Can't add serial number
  Hi - Bought Music Maker for my son to make music .. I've loaded software but the start dialog screen won't load properly - so can't add serial number... It's just got the loading icon ... Does anyone know how to fix or what I've done wrong ? Thanks
• Movie Studio

  5 answers, most recent on 11/9/2022

  RE: [Solved] Export just a Cropped section of a Video Clip - is it possible?
  @Xenofex2 Hi George Try the following: In the export settings set the Resolution and Aspect Ratio settings using the options indicated in the image below. This was for a crop to 2100 x 1600 - in the Aspect Ratio option type in your section size for
• Music Maker

  3 answers, most recent on 1/9/2023

  RE: [Solved] VST plugin path
  @Lubomir-Rabatin Anything that Music Maker installs is owned and controlled by Music Maker.  MM has its own internal means to keep track of file locations.  As you're finding out, monkeying around with those file locations is pretty much guaranteed
• ACID

  20 answers, most recent on 2/13/2023

  RE: [Solved] Acid Pro 10 CTRL+V inserts, doesn't paste.
  Hello! I just received an answer on this issue from Support! TURN OFF RIPPLE EFFECTS!! Oh, man. This issue was plaguing me, too... Now that it's gone, I feel so much better lol From Support: "Hello Thank you for your message.My guess would be that
• Movie Studio

  13 answers, most recent on 3/31/2023

  [Solved] Lack of Transitions
  I just downloaded a trial version of Movie 2023 Platinum. The specs says there are 175 transitions (to use between photos mostly), but I only count 32. I own Movie Edit Pro 2016 and have the same issue, in that it seems to be missing transitions.
• Music Maker

  One answer, on 12/8/2022

  RE: [Solved] were do you find the downloaded songs
  @DJFoxyRoxy The songs are sold separately https://producerplanet.com/us/article/ultimate-christmas-song-collection-20089/ You just buy the puzzle pieces and can create the songs yourself in a way you want. If this is too time consuming just load the
• Video Pro X

  No answers, created on 11/7/2022

  [Solved] Where are the fade in and fade out handles for audio?
• Music Maker

  2 answers, most recent on 11/11/2022

  [Solved] Can I install Music Maker 23 to a directory other than the C Drive?
  I have just upgraded MM 2022 to MM 2023, taking advantage of the current offer. When I download and run the installer, however, I don't get an option on which directory to set-up the program in - my previous installation is on the D drive to free up
• Music Maker

  12 answers, most recent on 12/20/2023

  [Solved] Won't go past installing!
  Hi all, I want to trial the free version of music maker before I upgrade but it stops here and seems to flash and dont progress. The laptop is running windows 10 and 64 bit other than that my laptop skills are limited lol so if anyone has a
• Music Maker

  5 answers, most recent on 11/25/2022

  RE: [Solved] Integrating sound pools purchased in ProducerPlanet into Music Maker
  @Stinkarooman Hi, I cover this and more in this recent tutorial: John CB