Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I've looked around for an answer to this question, but the extremely limited number of things I've found don't match what I am looking to do here. I am working on a 9:16 format video, but I would like to embed in the middle a wider format video, but

Web Designer

7 answers, most recent on 10/2/2022

RE: Cannot activate an old version of Xara Web Designer 10 Premium

@Bob-Osborn Hi This is a public user to user forum and as such further advice could be obtained from Magix at infoservice@magix.net to discuss more in depth in order to provide you a better solution or simply accept the subscription

Video Pro X

175 answers, most recent on 5/27/2026

RE: Video Pro X16 - New Features and Bug Repairs

Hi All, Sorry about not getting back sooner, but right after I posted last (ok, as I was posting my wife was telling me to get going) I had to run off to a funeral (not mine) and then we had another series of house guests for the weekend. Didn't get

Photostory

2 answers, most recent on 6/12/2025

RE: Error "Cannot prepare WAV header"

@xela-n Welcome to the Magix user to user forums. I suspect I know why this problem is occurring for you; because you are using m4a audio files. Assuming you have obtained these files from iTunes, they have built-in DRM (Digital Rights Management)

Video Pro X

58 answers, most recent on 9/12/2024

RE: [Closed] VPX/MMS update schedule

@Reyfox You still don't get it. Please, I am somewhat intelligent and I am able to read, watch and comprehend, and push buttons in PS23, which I did. PS23 cannot create multiple independent timelines in one project the way that MMS/VPX can. And that

Movie Studio

2 answers, most recent on 12/7/2022

RE: how do I export Fuji W3 3D video to file for viewsonic 3d projector

@mike-gardner Hi Mike and welcome to the user to user forums. I can't think of any regular visitors to the forums that have any dealings with 3D video. We do get the occasional visitor asking questions about using and exporting 3D files for YouTube

Movie Studio

5 answers, most recent on 12/30/2022

RE: Magix Movie Studio 2023. Can it run vf files?

@Clive-Bramham Hi Clive and welcome to the user to user forums. Movie Studio 2023 is not a Vegas based product and will only give you the clips imported in the correct order from a previous Vegas Movie studio product from version 17 and earlier. To

SOUND FORGE

6 answers, most recent on 11/2/2022

RE: [Closed] I just bough a Vegas Pro 20 but i can't use my cdkey....

@Gary-Akimoto Your Vegas Serial number and Sound Forge serial number will not work for Boris FX. Maybe you just use the wrong number? Have you checked your order confirmation thoroughly for all serial numbers? You can also contact sales support at

ACID

One answer, on 1/9/2023

Re-create exhisting configuration on new machine with new Acid version

Hello all, In recent years I have worked on several projects using another PC (my old one) with Windows 7 and Acid Pro versions 7 and 8, so I have accumulated a large bunch of plugins, VSTs and related custom presets I have created. I have recently

Movie Studio

8 answers, most recent on 11/1/2022

Settings for exporting MP4

Hello, What are good settings to use when exporting the video to MP4 using VBR that retains image quality and motion? I capture video's with my mobile and according to Windows explorer it does this with a bitrate of 14Mbps.In order to reduce the

Xara Designer Pro

One answer, on 11/4/2022

RE: I have purchase Xara 3D Re invoice :

@Jean-Yves-Ferland Hi Please note this is a public user to user forum, not Magix Support. Do not post order numbers, email address or any other personal information in the forum. Assuming you purchased from Magix, the serial number should be in the

Other products

One answer, on 10/6/2022

activation code

I need activation code for MPEG-4 codec. I bought it 11.10.2019. order number was: Removed by Moderator Activation code: Removed by Moderator Is not working. I would like to install it on my new computer. thanks for support. regards

SOUND FORGE

8 answers, most recent on 12/7/2022

RE: [Closed] Sound Forge Already Installed Error

@Former user Is there any way this is a Sound Forge issue and not a Windows issue? I think it highly unlikely! Have you also followed the link in @rraud's post to Revo Uninstaller Pro? I also use this program and can thoroughly recommend it as a

ACID

267 answers, most recent on 4/2/2026

RE: Feedback on ACID Bugs

Magix, please just answer this one simple question: Is Acid Pro being worked on? Any further development? A simple Yes or No would be nice. mail to: infoservice@magix.net , tcornock@magix.net or info-us@magix.net I emailed the addresses you

ACID

8 answers, most recent on 11/13/2022

RE: Can I upgrade from Acid Music Studio to Acid music pro???

@LegionHWP Two things to add (to, hopefully, help to end your doubts!): You have a period of time after initial purchase of any Magix software to request a refund. I believe it is 14 days. If you decide to request a refund you need to send the

MAGIX

12 answers, most recent on 11/2/2022

RE: Movie Studio 2023 - Videos That Will Be Remembered

I bought the pre-order for Movie Studio Suite 2023 and am still waiting for the promised email with serial numbers to activate the software. This happens every time I buy a pre-order with Magix - I never get sent the email after the program is

Other products

2 answers, most recent on 9/17/2022

RE: Register and get online

@hansdk Hello, welcome As stated, please do not display any personal information or order numbers in a public forum. I have removed your personal details. This is not Magix support. Stephen Forum Moderator

Music Maker

6 answers, most recent on 9/18/2022

RE: how do i find my items

@barbara-b I'm not sure what you mean? Have you checked the order confirmation e-mail if you purchased something? You can also read the PDF manual in the Help menu of Music Maker which explains in detail this everything works and where it is located.

Audio Cleaning Lab

16 answers, most recent on 3/13/2025

RE: Family History Cassette Tape Project - Tips to Begin?

John - Hope you are doing well. It was a busy weekend here - lots of granddaughter time. VideoThanks for your comments on Magix Video. I will keep it in mind when I move on to my video tapes. Your point about multiple moves is a great one. Folks

Movie Studio

8 answers, most recent on 9/21/2022

RE: trial software key

@charles-eastwood There may be no spam folder on your server but your own email client may well have one! However, you need to email infoservice@magix.net, giving full details of your order, and request that they send you the code. JeffForum

SOUND FORGE

16 answers, most recent on 7/2/2023

RE: Upgrade Read Me's?

In the pop-up update window, click the version # to view the release notes. "SFAS 17.0.2.109Scope:The second hot fix for SOUND FORGE Audio Studio 17 does address a couple of minor issues throughout the program. Improvements:True Peak Meter uses the

Video Pro X

28 answers, most recent on 9/24/2023

RE: VPX14 Chroma Key not as good as MEP2014's?

@Kevin-Tam Hi Kevin. Titling options and the animations would have been exclusively a part of Magix or I have noticed some of the animations that are currently no longer in the program are still available at their associated site 'Producer Planet'

SOUND FORGE

13 answers, most recent on 10/20/2022

RE: "An error occurred while creating the media file. There is no license"

@SP. Cant afford internet. Dont have it. Plus shouldnt have to if i paid for the product. It is also never a guarantee having checkpoint activated software. For example, i purchased sonic foundry software well over 20 years ago, those particular

Photostory

5 answers, most recent on 12/14/2022

unable to burn slideshow to DVD

I recently purchased Photostory Easy and created a slide show. I am trying to burn the slide show to DVD and i continually get an error. I bought a brand new DVD Writer (manufactured Jan 2022) after i did some research, and it still isn's working.