Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Movie Studio
5 answers, most recent on 6/27/2025
[Closed] Can't down load Movie Studio 14

Hi, I just purchased Movie Studio 14 and it won't download. It keeps saying to click here if download doesn't start, whcih I've been doing and it just takes me to a screen to log in again. How do I get it to download.

Music Maker
4 answers, most recent on 5/27/2026
[Solved] Unable to Access Loops Despite Having a Yearly Subscription

I had a monthly subscription for unlimited loops for years, but a few months ago I purchased Music Maker 2026 Premium, which comes with unlimited loops for a year. I downloaded the 2026 version (I had been using the 2024 version), and entered the

SOUND FORGE
2 answers, most recent on 5/5/2026
RE: Error code -14

@Rera53 Here you can check if the serial number actually applies to Sound Forge Pro 18: https://www.magix.com/int/support/my-service-center/product-downloads/ If not, then you can find the correct serial number in your customer account. When did you

Movie Studio
8 answers, most recent on 4/10/2026
RE: -14 error

@lighthope Enter your serial number here, the website will give you the correct program it should work with: https://www.magix.com/int/support/my-service-center/product-downloads/

Other products
2 answers, most recent on 11/27/2025
[Closed] Trying to install Vegas Pro

I ordered the suite and have been having issues downloading and install. If I just select the Vegas software and exclude the rest of the suite I get the following. cabinet file is _1sec8nrk.cab is corrupt I have downloaded the suite serveral times

Photostory
5 answers, most recent on 2/15/2025
[Solved] Using /whizzard

Can I use the whizzard with my own music - not that included in the whizzard? Also, how can I remove the pop up ad from Magix which downloaded itself over a month ago and won't go away. I've emailed help email but not received a reply. Grateful for

Music Maker
One answer, on 12/15/2025
RE: lost 2 CD with program !!

@Dariusz-Pieczynski If you didn't have very old software (from before 2014), you should be able to simply redownload everything from your customer to account. Simply visit Magix.com and log in with your e-mail address and password. Then look under

Other products
3 answers, most recent on 3/26/2026
RE: GDIPlusExif Exception ocurred

Hi, thanks for getting back to me. I think I've narrowed it down to dodgy GPS EXIF data. I blame upload/download on Google!! Cheers.

Movie Studio
4 answers, most recent on 11/4/2025
RE: I cannot download more video content from Magix Hub

Ive got the same problem. Downloads from the MAGIX Hub do not work since today

Web Designer
2 answers, most recent on 10/3/2025
RE: Error No.6

@Nigel-Watson I hope you have an installation CD-ROM to reinstall the software. I'm pretty sure that it's no longer possible to download such old software from your Magix customer account. Make a backup of all your projects and everything you

SOUND FORGE
3 answers, most recent on 1/6/2024
[Solved] Offline download

How do i get a full backup download of soundforge? The download center will give me the 6 meg installer, but I want a full backup of the entire installation program..

Off topic
40 answers, most recent on 1/26/2026
RE: [Closed] Does Magix have customer support?

I am in the same boat. Pay Pal charged, no code or download received. Ai bot responses , promises to contact human representative, then silence.

Movie Studio
2 answers, most recent on 10/28/2025
RE: error manager installer

Hi. I am from Russia. In the context of the crisis, I was only able to buy VDL 22 plus. Apparently, these products have been purchased on the Russian market for a long time. Using a VPN, I was able to download the installer from magix.com. The

Rescue Your Videotapes!
21 answers, most recent on 3/2/2026
RE: what are correct driver(s) for the "video grabber" K0065 for win11?

Location is c:\users\acer\documents\magix. I do not use onedrive because only have original ADSL internet, 1.5 Mb speed download.

Music Maker
7 answers, most recent on 10/20/2025
RE: MMM 2014 fresh reinstall from website

@Eleyan Do you mean the downloader closes itself or it switches to a pause button? If the download simply pauses your firewall is blocking it. You need to add an exception rule or temporarily disable it. If it crashes you need to ask customer

SOUND FORGE
31 answers, most recent on 4/17/2026
RE: Sound Forge alternatives

would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the

SOUND FORGE
6 answers, most recent on 5/1/2026
Sound forge pro 11

I own sound forge pro 11 and cannot find how to download it to my new computer. It says the serial number is registered but doesn't show up in my products list.

Video Pro X
62 answers, most recent on 5/15/2025
RE: Should I choose Video Pro X or Vegas Pro?

@ghijohansson I've downloaded your 50i files, done a VP 50p conversion and commented in your Vegas forum thread together with download link.

Other products
One answer, on 3/21/2026
proDAD VitaScene V5 PRO

I have just purchased MAGIX Video deluxe 2026 Premium. I have gone through the activation for proDAD VitaScene V5 PRO which downloads but will not install. Help please.