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Opening any audio file will result in a one second loop of the file with no sound produced at all. I can use Sound Forge 10 or Media Player or other apps and they play fine. I tried uninstall/reinstall of SF11 Pro. No help. I want to use the latest

Other products

6 answers, most recent on 10/17/2021

Cant find the name of Intel ICD OpenGL driver

I have recently upgraded my Graphics card from an Intel (r) UHD Graphics 630 to a Nvidia GTX 1660 Ti and since donig this I get an error message " Cant find the name of Intel ICD OpenGL driver" and can not open my MAGIX Audio & Music Lab

Movie Studio

5 answers, most recent on 10/11/2021

Export MP3 Audio

Hello, I purchased Movie Edit Pro a few months ago. Now it made me update to the 2022 version. After doing that, I tried to export mp3 audio from a project I edited - something I have done many, many times in the previous version. It did the

Movie Studio

25 answers, most recent on 10/27/2021

RE: Encoding fails with errNo 5

Thank you, John. Here's what I have: Mother Board:Gigabyte GA-H97-D3hIntel(R) Core(TM) i5-4460 CPU @ 3.20GHz 3.20 GHzRAM - 24.0 GB (23.9 GB usable) Graphics:EVGA Board -- NVidia GeForce GTX 1060 6GBDriver Version: 26.21.14.3200 (listed as up to

Video Easy

One answer, on 10/1/2021

RE: MAGIX FotoStory

@ADAM-SIKORSKI Hi The error message usually indicates that the sound card, or external device you are using, is not configured correctly or the drivers are missing. Ensure that your sound card playback device is set to 24 bit 48000 kHz (Studio

Movie Studio

2 answers, most recent on 9/25/2021

RE: Application crashing/freezing

Movie Edit Pro Premium 2022 crashes when video export has 10 secs left. Resulting file is unplayable (error: 0xc00d36c4) Windows 10, fully updated as of 2 days ago through 2021-09 Cumulative Update for Win 2004 Asus Z370 MB I5-8600K 32GB RAM EVGA

Movie Studio

2 answers, most recent on 9/13/2021

Unable to Export to MP3 due to Hardware acceleration error.

I have previously been able to export audio to MP3 however this has now errored to the point I can no longer export any audio to MP3. The error message is; "Hardware acceleration has been deactivated. Possible causes: incompatible graphics card

SOUND FORGE

22 answers, most recent on 9/10/2021

RE: Error message: "There is no template available for this format.

k Here's what I did... I was asked by Support to deinstall SF AS and install instead the PRO version to see if that fixed things. It did not. Then I uninstalled ALL MAGIX software on my device using Revo Uninstaller to ensure all files were removed.

SOUND FORGE

7 answers, most recent on 9/7/2021

RE: Always crashes while opening an ordinary WAV file since Sound Forge 14

Try using a non-ASIO audio device driver in Sound Forge, Sound Mapper or Classic Wave driver. All the same error with all types of driver API, all versions of SF and all audio files.

SOUND FORGE

7 answers, most recent on 9/7/2021

RE: Always crashes while opening an ordinary WAV file since Sound Forge 14

Does this issue occur when opening all files, just PCM <.wav>, or a specific file? Look for and close other applications that may be capturing the sound device driver Sound Forge needs, and/or try using another sound device type in

Samplitude

2 answers, most recent on 8/29/2021

Can't use FlexASIO with any of the magix products?..

Hi, I've been using flexASIO with other programs for quite a while now with no problems.My guitar amp sims all use it just fine (TonelibGFX, MidiGuitar 2, Guitar Rig 6)Other DAW's seem to be fine with it too and I can use live monitoring with VST

ACID

10 answers, most recent on 8/8/2021

RE: ACID 10 "An error occurred...", "...the device specified is in use"

As I mentioned the "Rewire" driver does not and should not show up unless Acid is rewired to another host. Do you have the Zoom audio device plugged into this PC? That is something I noticed which is different between Acid and Reaper. I have a

ACID

10 answers, most recent on 8/8/2021

RE: ACID 10 "An error occurred...", "...the device specified is in use"

Clean reboot, nothing else open, NOTHING, just ACID, and random system processes, ASIO drivers updated immediately before the reboot--and I'm still getting the error message, again, there is nothing to conflict with other than Windows itself at this

Music Maker

One answer, on 8/5/2021

RE: a device ID has been used that`s out of range for my system

@GUMBY23101 Hi The error message usually indicates that the sound card, or external device you are using, is not configured correctly or the drivers are missing. Ensure that your sound card playback device is set to 24 bit 48000 kHz (Studio quality)

ACID

No answers, created on 7/28/2021

2 separate issues

I’ve had Acid Pro 10 installed for a couple of weeks now. It is installed on a new PC with everything having the latest drivers. I use a MOTU 8A audio interface and Waves plugins. Everything was going well until I began rendering projects last

Movie Studio

3 answers, most recent on 7/25/2021

Audio out of memory when importing (Movie Sudio 18)

I get an error message Audio out of memory when importing MTS/MP4 with option auto-create waveform at import. The error message is for both setting 'wave driver' and 'directsound'. Video and audio are separate tracks. When import is not done with

Audio Cleaning Lab

One answer, on 6/17/2021

Error message now appearing in record function. "The Wave Shape Device

Have used Magix Audio Cleaning Lab MX 18.0.1.12 for years with great results. Now getting a error message: The Wave Shape Device, "Microsoft Sound Mapper" cannot record this format, Undefined External Error. I tried updating all drivers, uninstalled

Movie Studio

30 answers, most recent on 6/22/2021

RE: Error trying to use audio interface.

@johnebaker Hi John and Jeff and Ray - Thanks for responding. I've tried all of these configurations, numerous times, and sometimes with reboots in-between just in case a setting wasn't being picked up immediately by something immediately for some

Movie Studio

30 answers, most recent on 6/22/2021

RE: Error trying to use audio interface.

@Alan-Bvid Hi . . . . I'm thinking Magix may just not be professional enough to use anything beyond consumer level gear with. The fact that there's not ASIO support kind of indicates that. . . . According to UA - the UA Apollo twin USB driver, shown

Movie Studio

30 answers, most recent on 6/22/2021

RE: Error trying to use audio interface.

@Alan-Bvid Welcome to the Magix user to user forums. I agree it is somewhat strange that MEP, and its big brother VPX, do not make use of ASIO as the driver model. However, on my system I use the Wave Driver option, which works without problem,

Movie Studio

30 answers, most recent on 6/22/2021

Error trying to use audio interface.

I'm using Magix Movie Edit Pro Plus v 19.0.2.58. When I try to record using my audio interface (Universal Audio Apollo Twin Duo) I get the error The playback device Line (Universal Audio Twin USB) cannot be opened for recording. Reason: Undefined

Music Maker

3 answers, most recent on 6/19/2021

RE: Checking out Music Maker for First Time

@Richard-Fox Hello. Which audio driver is selected in the program settings? Do you use an external audio interface? Are your drivers and Windows 10 updated? Are you getting an error message when the program crashes?

ACID

No answers, created on 5/29/2021

Can’t switch from ReWire Device Mode

Hello! I am running Acid Pro 10.0 (x64) on Windows 10. I opened my projects today and found that they had switched to ReWire Device Mode, and I cannot listen to them. The play button simply doesn’t do anything. Nothing is frozen and I can still edit

Photostory

22 answers, most recent on 4/6/2021

RE: Encoding Failed

@Robert-Wells Hi There is some confusion here. . . . . I followed your instructions and it made the Magix MXV file . . . . it went through without any problem and started to play without any action by me . . . . Do you mean the MXV file opened in