• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  @RICHARD-HOWELLS Did this crash happen in the past as well or is it a new phenomenon? If it only appeared recently it might be caused by a change in Ventura or a new Cubase version. Sadly, I don't think there will be any update to Independence to
• Movie Studio

  7 answers, most recent on 10/4/2024

  RE: [Solved] How do I get picture-in-picture for two videos one below the other
  @RD_Jay Hi See the short video below. I have only shown the quickest way to do what you require. Note:  the reference point for position in older versions was the top left corner, ie 0,0 of the preview monitor, in the new Size, Position, Rotation
• SOUND FORGE

  9 answers, most recent on 6/4/2026

  RE: Is this the end of Sound Forge?
  Sound Forge is like a lady that went through divorce 3 times. Now, she's at the 4th marriage, but her new husband doesn't really appreciate her either!  
• Movie Studio

  One answer, on 11/30/2025

  [Closed] The new registration of my Movie Studio Platinum 12 does not work
  The new registration of my old "Movie Studio Platinum 12" (BOX version /CD/ purchased in 2013) does not work. I made it after the reinstalling of OS Windows. Specifically after the new installing of Movie Studio Platinum 12 (freshly downloaded from
• Music Maker

  3 answers, most recent on 9/30/2024

  RE: [Solved] Feature queued for download forever
  Hi, emmrecs, thanks for responding so fast (and apologies for me only answering now :-). I'm still rather new to MM (started running through the MM tutorials on your website), so I hadn't even noticed yet that it has a download tab. Anyway, here's
• Other products

  One answer, on 11/7/2025

  [Closed] moving Vegas editing software to new computer
  I have used the old Vegas Pro 12 editing software for years. I just bought a new computer and want to edit on it. I'm told to go to "My Products" on the Magix support site. But I can't find it. Who can advise me, please?
• Movie Studio

  5 answers, most recent on 9/24/2025

  RE: Import h265 files from iPhone
  @magix_dr Excellent news. Happy editing.
• Other products

  9 answers, most recent on 3/7/2024

  RE: [Solved] How do I receive authorization code for domain transfer?
  UPDATE. All resolved. Magix support generated a new code which worked!
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  I think AviDemux had a bad hair morning. I reconverted the MKV and the new MP4 loaded okay.I'll plod on and see how things go. Thanks @AAProds
• Movie Studio

  13 answers, most recent on 12/31/2024

  [Solved] Cannot Install Movie Studio 2025 Platinum: Error-1
  I was moving the software to a new machine, so I logged into my account and deactivated the license on the old machine. When installing on the new machine (Win 11 Enterprise 24H2), it fails consistently with Error-1. Here's what I have done thus far
• ACID

  7 answers, most recent on 4/1/2026

  RE: remotely support me sort out acid 11 issues
  @Paul-Sampson Magix will no longer update Acid. You need to wait until Boris FX releases the new version and then buy it. They will offer a discount for owners of previous versions. It's important that you register a new customer account there with
• Rescue Your Videotapes!

  3 answers, most recent on 12/30/2025

  RE: MxDownloadManager.exe crashes when trying to download Version 7
  Found the backup where SP. said it was. Installed flawlessly on my new Win11 pc, and tested ok.
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: [Solved] I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x Hi, Magix as a company have basically tried to mislead/fool people by renaming the basic version as "Plus" | Wheras that used to be the mdi-range level in previous versions. No, nothing is misleading at all. Magix dropped the "Basic"
• Movie Studio

  3 answers, most recent on 11/28/2025

  Hi I am new to Magix
  I still have a lot to learn from you
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @set Hi Your very welcome and all the best to you in your new adventures. Stephen 😉 Forum Moderator
• Photostory

  2 answers, most recent on 12/25/2024

  [Solved] How to get Photostory to use my updated images?
  Hi when I load a project, it uses photos that are no longer in any folders for photostory. I keep having to replace them with new ones. Filename is the same, I just have made edits that do not load? Is there a cache anywhere I can delete. ALso tried
• Movie Studio

  3 answers, most recent on 9/24/2025

  RE: Serial Number
  @Jim-Stopa Yours is a Vegas product so you need to go the Vegas forum https://www.vegascreativesoftware.info/us/news-forum/ On that page the top Important Message is about Activation of Sony Creative Software era applications.
• Movie Studio

  7 answers, most recent on 7/5/2025

  [Solved] Selected Aspect Ratio Not Exporting
  Hello, I am a little new with this program and I thought I had a good understand until I realized my videos aren't exporting the selected frame rates and "Video Settings" that I select at the starting of a new project. All my videos that I import
• Video Pro X

  3 answers, most recent on 12/4/2024

  [Solved] Download issue - keep getting same error
  Hi Forum, I am having the following problem downloading my Video Pro X 16 product on my new laptop,.any ideas on how to fix  
• Music Maker

  3 answers, most recent on 9/14/2024

  [Solved] Very, very slow responding software
  The music maker responds horribly slowly to any click. Sometimes reacting after 4 minutes. Is there any update or solution as my computer is new and fully up to date with all drivers? It doesn't matter if is running normally or as an administrator
• Movie Studio

  18 answers, most recent on 9/2/2024

  [Solved] How to have Multiple Effects Masks on one 'Effect'.
  I'm using Movie Edit Pro Plus: Ver. 20.0.1.80I know how to add 'Gaussian Blur'... The Load the Effects Mask. Then pick a type 'HD->...' Section style. Then I can even decide how it's placed on the picture screen using 'size-position'. The issue
• Movie Studio

  One answer, on 1/17/2026

  RE: [Closed] Stopped working. Reinstalled and now won't take Activation code
  What version is your MSP?. If it is a Vegas version (up to 17. 18 and later are Magix versions) you need to go to the Vegas forum https://www.vegascreativesoftware.info/us/news-forum/ If it is a version released years ago by Sony Creative Software
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  @David-Rees Magix support was usually good until they were sold to new owners at the beginning of 2025. In summer 2025 they introduced their AI bot customer support and over the last three months they basically stopped answering support tickets.
• Samplitude

  3 answers, most recent on 8/7/2025

  RE: [Closed] Samplitude Pro X9 Features
  News Samplitude Pro X 9?