Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Can-Dive Try creating a 30 fps project, uploading a 25 fps clip... Finally, test by changing the frame rate and resolution. When zooming in on the monitor/project, most tests fail to color! Evaluate why some videos don't work and others do. In my

Music Maker

5 answers, most recent on 3/25/2025

RE: 503 Service Unavailable

Still down. I'm in W. Canada. Service temp unavailable.

Movie Studio

15 answers, most recent on 11/12/2025

RE: MPEG-4-Codec

Following your guide I did the registry on my old PC (Win10), but still no good. I installed it on my other Computer (Win11) and it works. All's well thanks to everybody who had assisted me. 😀

Music Maker

16 answers, most recent on 4/5/2026

RE: Unlimited loops

@Hanna-Auchynikava Loops Unlimited should still be available to you until April 2026. To my knowledge there is no 6-months-limit. Your coupon might not work because your subscription is still active until April. If this is the cause of the error,

Music Maker

16 answers, most recent on 1/12/2026

RE: Midi keyboard not playing live

@Alex-Kirkwood MIDI ports on the audio interface would only be needed if you own a MIDI device without USB connection. You wrote your MIDI keyboard is a USB device. This means the keyboard has its own internal MIDI interface. Do you still have

Movie Studio

12 answers, most recent on 4/23/2025

RE: Error after installation when opening program

Hi yes i still use MEP 2013 but not on this PC, on this PC Movie Studio 2024 Suite hope this helps. oh i must add if i hid the error message i can still use the suite

Rescue Your Videotapes!

20 answers, most recent on 11/23/2025

RE: Windows does not find drivers for the video grabber usb device

Hi, i tried the second way because i dont have an disc space. Anyway in the website nevest version is for windows 8.1 I still tried it with that but it only says that window didnt find the drivers. @johnebaker

Music Maker

36 answers, most recent on 12/17/2025

RE: Need help fixing magix..am losing hope

Ok doing that now, still no crashing just using Tv audio

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@NappeR We just got the information from a moderator in another topic that Magix has thousands of open tickets they still need to answer. I don't think you'll get an answer from support in the near future. In the worst case scenario, you need to

Movie Studio

11 answers, most recent on 3/13/2026

RE: You have deactivated cookies. You must activate cookies in your brows

I am running Win 11. I got the same error when trying to use Movie Studio 17.0 Platinum after a long period of not using it. Yes, this is an old program, but years ago it did what I wanted. Anyway, maybe my experience is similar for anyone

Video Pro X

4 answers, most recent on 4/19/2026

RE: Video Pro X16 zoom missing

@MovieEditorr @Alwyn It's still there, just different. Magix overhauled the whole Size/Position/Rotation effects, adding in anchor points, easy ways to adjust the position amongst other features. Watch and learn: Watch the other parts to fully

Off topic

163 answers, most recent one hour ago

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 Hi The email address I gave @Gr8fuldan was, and AFAIK, still is not an AI bot, and was/is the customer service contact address, not Support. How long a response will take is an unknown at this time., with all the changes last

Music Maker

11 answers, most recent on 2/16/2026

RE: No sound

Thanks again. It's taken me a while to figure out how to do that! (I'm not young anymore 😂). In the settings, I've clicked on "reset", & I can now play loops again. The onscreen Keyboard still does nothing. The file upload won't do it - I'll try

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

The first version under Boris FX is still hi-DPI incompatible! I always used the SF shortcut's 'Properties> Compatibility> High DPI settings', This has been commented on a few times on this forum. Search for those posts. That said, hopefully

SOUND FORGE

2 answers, most recent on 5/17/2026

RE: Editing problem in Sound Forge 17

Hi rraud, thank you for your reply. I'm using Sound Forge Pro, not Studio. So I went back and used the "Trim/Crop" command and can save the selection that way. So I'll keep that way of doing it in future. I must admit I still haven't studied Sound

SOUND FORGE

16 answers, most recent on 3/18/2026

RE: Registration issues with Sound Forge 11

@randy-flemming, @martin-Dewsnap Hi There have been issues with logging in to the forum and software logins, over the weekend. At the time of posting this comment, the forum login appears to be fixed, however software logins, eg Magix Hub and Store

Samplitude

2 answers, most recent on 1/4/2024

RE: [Solved] Bad Sound

@Ralph-Gilbert Open the Samplitude system settings and click on the Audio settings. There select the Focusrite ASIO driver. Set the Monitoring Mode to Mixer FX Monitoring Hybrid Engine. Do you still get feedback noise?

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

@daniel-DIAZ2990 Have you tried to set the Windows compatibility mode for the registration utility to Windows 7? I tried running SF on compatibility mode, the authorisation still crashes.

Off topic

5 answers, most recent on 6/3/2026

RE: Is it worth continuing to invest in Magix Software

@DesertSweeper As @SP. writes, the standard update cycle for Magix products seems to still be "active". At least, nothing has been said to suggest otherwise. However, in direct answer to your question, the current latest version of VPX is 17, not

Movie Studio

5 answers, most recent on 9/10/2024

RE: [Solved] synchronize video tracks with audio tracks

@JLTison Hi, By "split video and audio on different tracks" I presume that the audio and video are still grouped, meaning that when you select one, the other is also selected. Make sure that you have room at the left side of everything for the clip

Movie Studio

26 answers, most recent on 6/8/2026

Message: Could not find a part of the program. Please install again.

Message: Could not find a part of the program. Please install the program again.I did a new install and rebooted the PC. I still get this same message. The program has been working fine up until today.

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

@DesertSweeper Hi . . . . What is REALLY strange is that after I installed the trial, my Movie Studio 2025 is now working . . . . There is a lot of commonality between VPX, VDL and Photostory, the trial has most likely corrected the cause of the

ACID

2 answers, most recent on 9/6/2024

[Solved] Post virus help for using Acid Pro 7

Hi there, I recently encountered a virus on my laptop called Trojan:win32/Malgent!msr.. Windows Defender removed it quite quickly but, ever since, Acid Pro 7 hasn't been working very well. It continually freezes, showing the blue circle of death

SOUND FORGE

15 answers, most recent on 3/29/2026

RE: Error Message -24

i haven't changed my email in seven years and I still have to re-sign in, re-register, reload the whole thing every single time I open it, usually after it crashes. 2019 took me far, but this is all but useless. I don't want to do ANYTHING online