• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  I am using the freeware Dive color corrector, which allows batch processing. It does not allow changing codecs, so I am not sure, if this will work. But your comment led to another solution: I can import the original GoPro files into the Photostory
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Hi @Gra_Ham, Of course, you can convert the MKV file to an MP4 file using a converter like Handbrake. However, I could test whether K-Lite can play your MKV on the VDL2026 timeline by default. If you'd like to use my services, please send me the
• Samplitude

  9 answers, most recent on 8/29/2024

  RE: audio stopped loading with project
  @Neil-Scott You can reset the program via the Help menu. Reinstalling will not reset it.
• SOUND FORGE

  One answer, on 4/6/2025

  RE: Sound Forge Audio Studio 14 - iZotope Neutron 4 Elements Crash
  @alexavil Looks like Neutron is the cause of the crash. You can try to reset Sound Forge Audio Cleaning Lab to its default settings via the Help menu. If this doesn't help I would recommend you contact iZotope or Native Instruments support because
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  This bug as started occuring, yet again! -_-I have attached screenshots showing it:As stated in my original post...There is no such file in existence on my computer named "end 1b".That was the name I assigned to project which I saved via MS, 3-days
• Audio Cleaning Lab

  2 answers, most recent on 10/10/2024

  RE: wrong download for my system
  @paul-l4152 Alternatively, you could try running Windows software directly on Linux via Wine or Proton but it's not guaranteed it will work.
• ACID

  6 answers, most recent on 6/10/2025

  RE: error saying my activation code is incorrect never switched it
  @jackrippa421 We need to know the exact error message. A screenshot would be helpful. You can upload images to this forum via the arrow icon above the response text box. getting that exact same error when trying to render an mp3
• Music Maker

  14 answers, most recent on 9/27/2025

  RE: What are the corresponding albums to Soundpools with no images showing
  @Leonard-1 The loop names should be identical. So, you can either search them in a text editor via CTRL + F shortcut or load the CSV file into Microsoft Excel, Libre Office Calc or Google Sheets and sort or filter it there. I cannot find the
• ACID

  5 answers, most recent on 7/29/2024

  RE: Error Code: -59 Question
  @Erik-Rapkins Try running the software as administrator via the right click menu.
• SOUND FORGE

  2 answers, most recent on 6/19/2024

  [Solved] MP3 Encoding Produces Random Garbled Audio - SF16Pro
  I'm exporting a Wav file (24bit 48Khz) to MP3 (320bps) via Export > (all options) in Sound Forge 15 Pro Suite Version. Every option produces random garbled scratchy playback (on both Windows Media Player and VLC). I've combed the forum and
• ACID

  15 answers, most recent on 12/19/2024

  RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
  @Forever-Season Yes, they look like it. You can make file extensions visible via the Explorer settings.
• Movie Edit Now

  5 answers, most recent on 3/28/2026

  RE: Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  @sicreetservis1410 Hi. Dolby Labs had this function taken out of all video editors a few years back over licence fee disagreements and if you are running on Windows 11, surround sound has also now been disabled in the operating system. It is still
• Samplitude

  7 answers, most recent on 12/29/2024

  RE: Playback along with audio stuttering every 1-3 seconds
  It can be problematic to use a wireless/USB device for recording/playback. I would recommend something that is connected via audio cable. DAWs like Samplitude record sample accurate. That's why you need a low latency connection.
• Movie Studio

  7 answers, most recent on 9/11/2025

  RE: Upgrade path from Movie Edit Pro Plus
  @FF22 Hi. I've just visited the Magix website and I can't find those buying links either. I have sent them a complaint with explanation via the pop-up box that comes up if you say you won't recommend that web page. Also at the top of each page
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  @OF2-2540 Have you tried to reset the program to its default settings via the File > Settings menu? Maybe there is something in the settings or cache that causes the crashes. After restarting you need to make sure to reconfigure the program as
• Music Maker

  2 answers, most recent on 10/6/2024

  [Solved] How to add MORE file manager shortcut locations?
  Hi. I would like to add more quick Shortcuts to several different locations on my various drives to the File Manager short cuts (as seen here): I have already added one location mapped to MY MUSIC, and another to MY RECORDINGS via the Program
• Music Maker

  3 answers, most recent on 1/23/2025

  RE: Download Loops
  @Symbolc The loops might simply be in another folder which isn't scanned by the new version. Please compare the folder settings inside the program settings of both programs. You can simply add a different loops location via the gear icon in the
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  C drive has 236 GB free space. MS was working fine after disabling Intel graphics. RTX3060 is more than enough meat for MS to chew on. Did a complete reinstall with no change. compatibility mode, NC, Administrative, NC. I'm guessing its either a bad
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  With my my last logged support ticket, I was advised the below: ----------------------------------------- Hello and welcome to MAGIX, Thank you for contacting us. We will forward your message to one of our employees. Best regards Your MAGIX
• Samplitude

  9 answers, most recent on 8/29/2024

  RE: audio stopped loading with project
  @Neil-Scott Does it make a difference if you run Samplitude as administrator via a right click on the program icon?
• Music Maker

  11 answers, most recent on 3/26/2025

  RE: bought a soundpool and cant get it on to my music maker..
  @anthony-watters You can upload screenshots or screen recordings via the blue arrow icon above the response text box. Then we can see, what happened on your end. Because your description is very unspecific. You can also say us the name of the Loop
• SOUND FORGE

  2 answers, most recent on 11/8/2024

  RE: Most features are greyed out can’t access
  @Jacie You can upload screenshots via the arrow icon above the response text box. Maybe we can understand better what you're wanting to do if you show us what isn't working.
• Music Maker

  16 answers, most recent on 11/13/2024

  RE: Music Maker update 33.0.2.12
  i dont see the 33.0.2.10 version link only 33.0.1.9 which is the older version.. the 33.0.2.10 is the latest via the program
• Samplitude

  9 answers, most recent on 8/29/2024

  RE: audio stopped loading with project
  @Neil-Scott Does it make a difference if you run Music Studio as administrator via a right click on the program icon?