• Movie Studio

  4 answers, most recent on 8/22/2025

  RE: Program fonts
  @CubeAce, @johnebaker, @me_again In VDL2014, you could adjust the text size (Smaller, Medium, and Larger) via the Program settings. I don't remember when and why this option was removed. It would be great if Magix Germany could make this option
• SOUND FORGE

  3 answers, most recent on 12/23/2025

  사운드 포지 17프로 재 설치 문의 합니다.
  컴퓨터 오류 때문에 컴퓨터 전체를 포멧 후 다시 설치하여. 사운드 포지 17도 새로 설치를 하여 실행을 하면 오존 창이 뜨면서 일련번호를 입력하라고 하여 제품 구매 할 때 받은 일련번호를 넣으면 다르다고 합니다. 이메일로 다시 다운을 받을 프로그램을 받았스면 좋겠습니다. Google translate: Due to a computer error, I had to format and reinstall my entire computer. When
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  @Mark_Stevenson Something to try: when you've received the initial automated email, but, after a few days (a maximum of about 3 or 4) nothing further, reply to it (ensuring the needed ticket number is clearly shown) and request an update. JeffForum
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @Bart-0251 There are many reports of Adobe apps crashing in ntdll, but at the Adobe community. https://www.google.com/search?q=ntdll+site%3Acommunity.adobe.com Like I said, crashes in ntdll point to faulty drivers. So, please check your audio
• Samplitude

  7 answers, most recent on 10/9/2024

  RE: ProX6(8) Can't see all of my inputs
  @jason-hoffheins Can you show us a screenshot of your Samplitude driver settings and available audio inputs and outputs? You can upload images via the arrow icon above the reply text box.
• Samplitude

  7 answers, most recent on 11/18/2024

  RE: Samplitude just stopped freezing volume automation and effects plugins
  @Marc-Caroul Maybe it's a writing or reading permission issue? Are the files saved in the FreezeData folder? Does it make a difference if you run Samplitude as Administrator via a right click on the program icon?
• Movie Studio

  3 answers, most recent on 9/5/2025

  [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
  My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through
• Video Pro X

  17 answers, most recent on 5/2/2025

  RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release
  @Stephen-Chisholm @SP. @CubeAce I was able to log in to my account via this link but I'm not sure if you can now register a new one. https://account.fxhome.com/login In addition to Magix you may try reaching out to Artlist https://artlist.io/
• Photostory

  11 answers, most recent on 11/6/2024

  RE: Cannot delete photos in Media Pool.
  @DannyP Hi Photostory does not allow you to delete images via the Media Pool. To remove them you have to use Windows File Explorer. John EBForum Moderator
• Movie Studio

  8 answers, most recent on 7/29/2025

  RE: Text to Speech conversion
  @Pete-Lowland Are you logged into the MAGIX Hub? At least for me, that is always a pre-requisite. Which edition of VDL 2026 did you buy? Did you register and activate it and then download any extra content which is available, via the Help menu? This
• Samplitude

  13 answers, most recent on 7/26/2024

  RE: Update/Patch for Samplitude Pro X8, Pro X8 Suite und Music Studio
  @Martin-Beckers You can try to reset the program settings via the Help menu.
• SOUND FORGE

  10 answers, most recent on 5/18/2024

  RE: [Solved] Sound forge Pro 10 - User Preset
  @hetal-t Did you use the Windows registry editor? After exporting from RegEdit you'll get a *.reg text file. You can reimport it via right-click > Merge. Be sure you only exported the presets and not something else! Before re-importing I suggest
• Samplitude

  2 answers, most recent on 8/9/2023

  RE: [Solved] Language when registering software
  @Stephen-Hunt I believe that Il is "(I)nternationa(l)" You can change the language inside the program via the Help menu.
• Movie Studio

  One answer, on 11/29/2025

  RE: Remove second e-mail address & Activation, create a single Email?
  @Richard-Lentz You can't activate it on another account. Only the support can remove a license from your account and transfer it to another account. You can try to contact support via infoservice@magix.net or the SUPPORT link at the top of this
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Hi In add ition to @emmrecs comment "ntdll.dll" issues can be caused by drivers for, among other hardware items, the GPU. . . . . Nvidia 3080ti. . . . I have uploaded the latest drivers . . . . There is an issue with the latest 591.xxx
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @AAProds Hi. Thanks. Am sending you link via email / mailbigfile. This is not a one-off - I have > 30 hours in multiple files. Usual teething problems when you start anything new; been meaning to digitise these v old tapes for year and years -
• Music Maker

  3 answers, most recent on 5/13/2025

  no audio on playback
  Hi,   I have recorded some guitar tracks via my Steinburg UR22C audio interface and can see a sound has been made on the track bar but cannot hear any sound when i try to playback the sound I have recorded, it does work when I unplug the audio
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  Jumping in here as I'm having much the same issue. I got a new Geekom IT15 mini PC with Windows 11 and installed Sound Forge Pro 18 on it. Like Steve, one of my tasks is recording audio from my turntable to the PC - sending the audio into the phono
• Music Maker

  16 answers, most recent on 11/17/2025

  RE: Magix music maker on linux mint
  Hardware i use is. 1> zoom uac232 on the 32 bit float. 2> Microphones. Blue microphones x3: baby bottle xl, spark xl, yeti x via usb c. Behringer b2 pro. Balanced xlr all the way through, also using low noise xlr balanced y splitters to
• Other products

  2 answers, most recent on 7/8/2025

  RE: Video out of sync (Video easy Video Saver (2022))
  @SAMI-VAltonen Hi Sami, If you use Magix Video Saver version 8.0.0.28, you can synchronize the image and sound via Effects / Set sound/video offset.... HTH Rob
• Music Maker

  13 answers, most recent on 7/20/2024

  RE: Changing sound on virtual instruments
  @Alex-Kirkwood Did you map CC 74 to the control you want to change during playback via the right click menu?
• SOUND FORGE

  5 answers, most recent on 1/5/2025

  RE: [Solved] SF Pro 18 Suite - Spectral Layers
  @Howard-Vigorita After the current offer runs out, the next one will start. Maybe it's the same price, maybe cheaper or more expensive. Usually it goes up and down $50. But yes, $199 is good for SpectraLayers. And after that you can get new versions
• SOUND FORGE

  6 answers, most recent on 5/1/2026

  RE: Sound forge pro 11
  The password is incorrect and I need access to the old email to retrieve a new password @Angela-Prosser, in that case you will have to contact Magix support. Sorry to say, a response may take 'a while' due to the restructuring of Magix and the
• SOUND FORGE

  20 answers, most recent on 6/28/2025

  RE: Sound Forge 15.0 build 121 'Enter Key' behavior change
  Still not changed via updates - for me even not in 15 Pro. It's total crap, I couldn't agree more. @rraud, your keyboard.ini sadly didn't work for me... My solution with Pro: Options --> Customize Keyboard Go to Data Window and search for "Toggle