• ACID

  9 answers, most recent on 5/1/2024

  RE: ACID PRO - Unable To Launch - 'Creating Child Windows'
  @johnebaker I don't let Windows update anything other than OS related items; security and such. I have GeForce handle the GPU drivers and I had the latest drivers installed before the problem started. Since I had to recently wipe my entire station
• Samplitude

  13 answers, most recent on 3/8/2024

  RE: Samplitude Pro X Suites: Reinstallations Issues?
  @gregory-battaglia That's the Samplitude download manager. This tool downloads the main installer. Other users and also I myself encountered the problem that older Magix installers simply crash. That's why you can simply download the ISO file from
• SOUND FORGE

  7 answers, most recent on 9/29/2023

  RE: SF13 & SF14 untimely require connection online via failing protocols
  @Cielspacing From my direct experience this is a problem with the internet security settings on the computer. Could be caused by the firewall, antivirus, Windows Defender etc.
• SOUND FORGE

  4 answers, most recent on 8/26/2023

  RE: Unable to download product and manual
  @Pablo-Riviere The browser security settings might block the download. Please check the browser settings or try another browser.
• Video Pro X

  One answer, on 10/13/2024

  [Closed] vegas pro 22 deep learning models install fails
  had to locate and download the offline installer because the download manager won't download anything. run the installed and it starts to install and says: could not access network location [WIX_DIR_COMMON_DOCUMENTS]
• Movie Studio

  11 answers, most recent on 1/31/2024

  RE: on load, the welcome screen hangs
  All files are there by the same order (Note: the "Documents" folder name is shown as "Public Documents", if i try to create a "documents" folder at the same place is says it already exists, so i assume it's just the way the browser displays the
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  Ya, it's in a bad state alright. I got a fresh install of windows with updates. And a fresh graphics driver, network stack, wifi driver and bluetooth driver. Reinstalled K-Lite Codec Pack. Reinstalled Nvidia control panel. My bios secure boot was
• Movie Studio

  7 answers, most recent on 11/8/2024

  RE: Export Error
  @natebarker, @emmrecs, @AAProds Hi, On a computer with an Intel Core i7-2600 it is impossible to install Windows 11 by default, because it does not have TPM 2.0 (Trusted Platform Models), but it is still possible to install Windows 11 via a
• Movie Studio

  12 answers, most recent on 12/7/2023

  RE: Noise Sample Query MS 2024
  @CubeAce Hi Ray, I obviously don't know which security software you're running but it was no problem for me to access the linked site and download the software. And no undesirable "extras" that my AV has seen! @browj2 Hi John, Thanks for the
• SOUND FORGE

  8 answers, most recent on 8/30/2024

  RE: Sound Forge 17 doesn't install after downloading
  @Daniel-dribeirosg Assuming your screenshot was taken after a pause of some minutes it seems that, as @SP. wrote, something on your computer, most likely your firewall and/or antivirus, is blocking the connection to or from the Magix download
• ACID

  27 answers, most recent on 11/1/2023

  RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..
  @GRB One programmer is going to cost them at least 100.000 Euros per year (salary + social security + development software licenses + hardware). They would need to sell a lot of licenses for this.
• Music Maker

  18 answers, most recent on 12/30/2024

  RE: Magix Music Maker 2013
  @Khairi-Issa @tmab I suspect the root of this problem is the fact that download security protocols have been changed substantially since MM 2013 was released, potentially 11 years ago. I will tag @johnebaker into this since he has much greater
• ACID

  2 answers, most recent on 10/27/2023

  RE: Latest software version (10/27/2023) - MIDI input/output mapping
  Just wanted to report that I got the software working ! It was a matter of secure/snug fitting of the USB cable to the keyboard, which was then plugged into a USB port of the laptop device. Plug and play successfully worked itself. Now to some
• Music Maker

  2 answers, most recent on 8/4/2023

  RE: Can not buy samples
  @Tyrone-Anderson The credit cards needs to support certain security features: If your credit card (e.g., Mastercard, Visa, American Express, etc.) is declined during the payment process in our Online Shop or for our online services (e.g. MAGIX
• Music Maker

  22 answers, most recent on 3/20/2025

  RE: New Install; Music Maker 2024 - Laggy and Crashes
  @gjonny I'm pretty sure it's all a problem with the text cursor. The password manager automatically may use the cursor to fill the text field for the account password. Same with clipboard managers (copy and paste text) or screen readers (reads
• Audio Cleaning Lab

  3 answers, most recent on 12/16/2023

  RE: Cleaning Lab 16 Has A Reported Virus
  I started the download at https://www.magix.com/us/support/my-service-center. I then clicked on the Audio Cleaning Lab 16 deluxe Installation program. The download started from https://dl103.magix.com/act16dix_div_us.exe. I still get notices that
• SOUND FORGE

  One answer, on 6/12/2024

  RE: SF 9.0 on Win 11
  @jpetri1993 Can you already record external sources fine? Is microphone access enabled in your Windows security settings? Recording internal sounds depends on your audio hardware or if the computer manufacturer has added the feature. Press the
• Movie Studio

  10 answers, most recent on 4/25/2025

  RE: Help with Recommending PC Specs
  Then the specs @johnebaker suggested should be sufficient and I would recommend sticking to using H264 and you could record at 4K and should be able to edit with no problems. I would also suggest sticking to using only two audio channels. I'm
• SOUND FORGE

  3 answers, most recent on 7/23/2023

  RE: Everything is plugged in but I can't record
  @Barnet-Sherman Did you allow the microphone access for all programs in the Windows security settings? Otherwise Windows will not allow recording.
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Sorry to hear about the health issues you've experienced recently. I'm sure @johnebaker will reply to you when he sees your post but certain things in your information stand out to me as items to consider: Your version of Win 11
• Web Designer

  One answer, on 5/9/2024

  RE: FTP update not working not properly using port 22 Xara Web Designer
  @Thomas-Sands Welcome to the Magix user to user forums. Xara Web Designer Premium 10 is now a very old version of the program and I suspect the problem you are seeing is caused by the fact that the ftp protocols it includes have now been superseded,
• Rescue Your Videotapes!

  5 answers, most recent on 2/28/2023

  RE: [Solved] VCR not recognised
  @Fraser Hi . . . . Rescue won't recognise my VCR . . . . Do you mean that RYVT is not recognising the USB Video capture dongle? The correct driver for the USB dongle is installed - the latest drivers are available here. If the dongle is marked K0065
• SOUND FORGE

  7 answers, most recent on 9/29/2023

  RE: SF13 & SF14 untimely require connection online via failing protocols
  @Cielspacing From my direct experience this is a problem with the internet security settings on the computer. Could be caused by the firewall, antivirus, Windows Defender etc. Fair guess. That I also shared, ...then - Yesterday, when I had to
• Photostory

  2 answers, most recent on 12/23/2024

  RE: Magix photostorey delux 2014 unable to re-install
  @Siraj-Shah Welcome to the Magix users forums! The latest version of PS is version 24 so your version 12 is at least 12 years old! As such, and with the increased security, hardware and software requirements of Windows 11, I suspect your only option