• Movie Studio

  9 answers, most recent on 10/10/2024

  RE: YouTube Shorts Help
  @DarkWestern I'm at fault for writing in cryptic; looking back, my instructions were a bit misleading. So, here's a better version. - Set up your movie settings (File>Settings>Movie); use one of the Social media presets, or type in your own
• Music Maker

  45 answers, most recent on 5/18/2023

  RE: Music Maker update 31.0.4.50
  @Paul-Nicol Hi Thanks for the crash log data - the faulting module,  StackHash, would suggest that this is a Windows or RAM memory issue. Check your Windows installation following this tutorial steps 3 - 11. Given the age of this laptop, RAM issues
• Movie Studio

  4 answers, most recent on 10/15/2023

  Microphone Issue
  This may be a question specific to Windows 11 rather than Movie Studio but my only use for a mic is adding a voice over on my videos and thought those more expert than me here may have some insight. I have just installed MS 2024 Suite on a new PC
• Video Pro X

  9 answers, most recent on 2/28/2025

  RE: bugs previously reported
  Hi, The response from Magix technical support was exactly the same: they are aware of this previously reported issue (I reported it in November/2023 but I am absolutely sure that if you look for information here on the forum and also on YouTube, the
• Movie Studio

  23 answers, most recent on 9/28/2024

  RE: Movie Pro 2025 Freezes
  @Lisa-Walter Hi Lisa. You still haven't answered two of Jeff's questions or presumably read the post Jeff gave a link to to read. The problem could be caused by one of many of your systems peripherals conditions or file types in use. The machine
• Movie Studio

  17 answers, most recent on 10/3/2023

  RE: Individual Scene Import VIA Mouse Drag not Working/Available
  > such as altered text scaling or the mouse cursor sizeNo/No As to my environmentMy display is resolution is 5120X2160 at scale of 150%. I dropped the scale to 0 and even with a restart of the application, it still behaved the same. I am able to
• Movie Studio

  9 answers, most recent on 12/29/2024

  RE: Magix Movie Edit Pro 2025 is stuttering, stopping and starting.
  @marvinglenn Hi. Sorry for a late reply. Have been entertaining guests. I understand you are a musician first and possibly not as technically inclined to know the workings of your machine. That's fine. But to help fault find it may be necessary to
• Movie Studio

  35 answers, most recent on 1/24/2024

  RE: Reorder Audio/video tracks in Moview Studio 2022 Suite?
  @Chuck-Johnson Hi Chuck. Welcome to the user to user forums. You are under a misconception that Movie Studio is still a Vegas product built upon Vegas programming. It isn't. That may well be the fault of the Magix parent company that bought out
• Movie Studio

  17 answers, most recent on 7/30/2023

  RE: Video zoom function unusable
  @DuneElliot Hi, I can't tell what is going on in that vid. there's better screen capture options available. I can see that when you add the zoom two keyframes are created Then you position the cursor but not on the end keyframe. Then you make
• Movie Studio

  20 answers, most recent on 2/6/2025

  RE: Looking to use this OPENING in newest video.
  @Reyfox @FF22 @Gid @browj2 @johnebaker Hi John. Well, I have used the Boris Particle Illusion program for as long as there has been a free download version and Boris Titler has the same workflow so personally I didn't find it that difficult to use.
• Movie Studio

  5 answers, most recent on 6/4/2024

  RE: What software is recommended for Suite 2024
  @Jennifer-Barnes Hi. Your system is relying in an internal GPU within the main Intel processor. These work but are slow at some computations. For that we would recommend a separate graphics card and if speed is important then the higher the
• Music Maker

  16 answers, most recent on 3/30/2026

  RE: Loops Unlimited
  @slysnake96 Hi . . . . No firewall or antivirus at all, I never use that stuff and have it all fully disabled using the windows registry. . . . . And no I have no virus issues or anything like that because I test everything I download in a VM first
• Audio Cleaning Lab

  7 answers, most recent on 4/6/2023

  RE: MAGIX Video Sound Cleaning Lab wont run after install
  Thank you for you quick response I have checked the Reliability Monitor to see if there was anything to explain the fault but it does not show any other than Video Sound Cleaning Lab being uninstalled then reinstalled. The Critical event crashing
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
    all i know is it is a Dell XPS. cant find any number associated with it. Looks like the one in the picture that you sent, 3 of the usb ports are the larger ones with square edges and one is the smaller rectangle with rounded edges. I think that
• Video Pro X

  2 answers, most recent on 3/22/2023

  [Closed] GL Transitions always crash program
  Latest Vegas Edit (updated today, but was also doing it before todays update), RTX4080 12GB, 24 Core 13th Gen Intel, 64gb Ram, Windows 11 laptop I can't even open the transition window to GL Transitions now, and I have a project with a few of them
• Xara Designer Pro

  5 answers, most recent on 4/21/2023

  RE: Online content catalogue not working
  I submitted a ticket on this months ago. Magix responded, and suggested it was my antivirus program that was at fault. I explored that, and thought I had it fixed, so the ticket was closed. But I still have the problem. I can sometimes get to the
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  I agree with @johnebaker and others in making it an option to change the track layout. That way, both "camps" are happy and it will possibly attract others to the software. It can be a unique selling point for the software for those that are looking
• Photostory

  2 answers, most recent on 12/18/2023

  RE: Photostory constant crashing when opening an existing or new project
  @peter-brown3959 Welcome to the Magix user to user forums. The faulting module, ntdll.dll, is a Windows file so you first should try simply rebooting your computer. Make sure you use the Power>Restart option, not the Power>Shut Down. If the
• Movie Studio

  2 answers, most recent on 1/23/2023

  RE: Newly installed Program crashes when i click pictures
  @Guy-Lefever Hi In addition to @Promidi post see this tutorial to determine the faulting module causing the crash. John EBForum Moderator
• Photostory

  20 answers, most recent on 12/16/2022

  RE: [Closed] unstable program; freezes frequently
  i do not get a fault window, it just keeps freezing up on every change i make
• Movie Studio

  17 answers, most recent on 7/30/2023

  RE: Video zoom function unusable
  @DuneElliot Hi, I can't tell what is going on in that vid. there's better screen capture options available. I can see that when you add the zoom two keyframes are created Then you position the cursor but not on the end keyframe. Then you make
• Movie Studio

  21 answers, most recent on 6/1/2023

  RE: MEP2021 and MMS2023 Crashing on Virtual Dub Plugin Load Attempt
  @CubeAce Ray, that topic indicates the plugin is fully operational. After I checked it, that's why I congratulated them! 👍 I keep saying, my issue isn't actually with that plugin, it's with Magix not even tolerating being pointed in the general
• Rescue Your Videotapes!

  17 answers, most recent on 3/31/2024

  RE: Can't get it to work on 2 different laptops
  @Charles-Kelly Hi Charles. Unlike some of the others I have never used the video transfer ability of my software and only used it for screen recording but assuming it is saying your device is connected and ready for use as shown by the green tick,
• Video Pro X

  16 answers, most recent on 12/6/2025

  HEVC-Codec
  Also Movie Studio Trial program is useless.....since getting the HEVC-Codec due to licensing requirements. Will uninstall all instead of risking registration and more hassle to get it working. This "Fault" does not make this a user friendly