• Video Pro X

  4 answers, most recent on 8/15/2025

  RE: Reset programme settings to default. How to reinstall after restart.
  @George-Monaghan Hi In order to help you with the export issue we need more information and clarification: The full error message and codes given by VPX 16  Did the reset fix the export issue? If so then reloading the backup copy made on reset is
• Audio Cleaning Lab

  One answer, on 3/20/2024

  RE: SF ACL4 / ACL -izotope licenses?
  @rtype23 All serial numbers are listed in your order confirmation e-mail. With them you can register the software at Izotope.
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to
• Music Maker

  10 answers, most recent on 11/26/2024

  RE: Audio interface issues.
  Thanks for suggestions everyone. I used to use this audio interface with Garageband on my old Macbook. I think there's an issue with my interface and Windows 11. I'm just looking at buying another, but I'm struggling to find any that are compatible
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  I still get strange errors from Magix when trying to import files from HandBrake. MP4 H264 AAC says "QuickTime is not installed. QuickTime must be installed in order to play this file." MKV H264 AAC says "An unknown error has occurred. No media
• Music Maker

  4 answers, most recent on 5/6/2024

  RE: loops unlimited not working
  @JanSt Read the order confirmation e-mail on how to enable Loops Unlimited. You were right, this works. I should have read the whole email, thanks for the advice.
• Movie Studio

  84 answers, most recent on 8/5/2024

  RE: Linking "videos" or "projects" question
  @johnebaker John, I'm not at my editing computer but I am pretty sure you can join projects easily: just open the projects in order (choosing the appropriate option) and they will append to the project that is already opened. No need to copy objects.
• Off topic

  4 answers, most recent on 12/27/2023

  computer crashed. I have an order number but no email download link
  order No Removed by Moderator need download link activation email again due to computer crash Email address removed by Moderator
• Video Pro X

  44 answers, most recent on 2/4/2025

  RE: Problem with exported DVD
  @emmrecs Hi Jeff Going back to the beginning . . . . The other four have been fine but this one, which is actually the second of a two-tape set . . . . I am puzzled why the 2nd tape has been recorded BFF, if they are PAL tapes then they should be
• SOUND FORGE

  2 answers, most recent on 3/2/2025

  RE: problems with serial number
  @Adi-Braun Welcome to the Magix user forums. First, serial numbers begin P3. Second, each serial number is version and edition specific. You must ensure you have installed exactly the same version and edition as you ordered and for which the serial
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Jeff, thanks for the very informative letter. Will work on this over the weekend. You are, as Robert Burns once said "a gentleman and a scholar" ! The email I got is: ------------------------------- Ticket Number removed by Moderator Inbox MAGIX
• Video Pro X

  16 answers, most recent on 12/6/2025

  RE: HEVC-Codec
  Hello MagixI am writing regarding order numbers "2021xxxxxxxxxxxxxx" and "2021xxxxxxxxxxxxxx" I haven't used my two products (namely "Magix Movie Edit Pro Plus" and "Movie Studio 2022 Suite" for a few months. Now, when I try to get started, they
• SOUND FORGE

  One answer, on 2/24/2024

  RE: [Closed] INVALID SERIAL NUMBER
  @carey-kinker Every software has its own serial number. Please check your order confirmation e-mail for additional serial numbers.
• Music Maker

  2 answers, most recent on 11/17/2023

  [Solved] problem resizing a sample/wav file in Music Maker 2024 V 32.0.2.11
  I'm having problems when trying to resize a sample/wav file in Music Maker 2024 V 32.0.2.11. It doesn't allow me to drag it to the exact point I want. It keeps skipping a whole section and dragging it to a random default position, which does not
• Movie Studio

  5 answers, most recent on 5/20/2024

  RE: Movie Studio will not install
  Hallo Robert, This is a user forum, open to the World. Please remove your order and serial number and email address for security. We will help as much as we can when the gurus are around. AndyW
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @spuddy13, @emmrecs HI Brian, Jeff It is a shame that the list obtained cannot be copied or printed. For large projects I start from the 'other direction', ie get a list of all files, of the appropriate type, ie all images, video and audio before
• MAGIX

  10 answers, most recent on 3/30/2026

  Service Status: Loops Unlimited #Solved
  We are currently experiencing lingering effects from an outage with one of our cloud providers.Although we successfully restored or migrated many services over the weekend, there are still ongoing issues with the subscription management for Loops
• Video Pro X

  44 answers, most recent on 2/4/2025

  RE: Problem with exported DVD
  @emmrecs Hi Jeff . . . . 1 is TFF (to be transferred to single-layer disc) 3 are BFF, . . . As @ericlnz, has commented the field order does not matter, I have tested putting 4 video clips - BFF, TFF, BBF converted to TFF and TFF converted to BFF
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  @Burton-Allan HI . . . . I'M VERY INTERESTED IN THAT ERROR SCREENSHOT . . . . Which one, you have posted 5 different images each with some error message? I have taken the liberty of replacing the third image, in this comment, which was showing your
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @johnebaker No matter how hard I try, or order I do things in, or how the take is created I cannot get a PRV extension. I'm rather disappointed. Could it be yet another feature of my "corrupt" system discussed in another thresd 🙂? @Can-Dive The PRV
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @Can-Dive Can I suggest an initial step in your process, in order to ensure that any customised settings for VPX16 are not lost? 1. Make a copy of the Video_Pro_X16.ini file from AppData and save it somewhere other than your AppData folder, perhaps
• ACID

  4 answers, most recent on 4/28/2024

  problems with my Activation Key
  Hi my name is Brian Tully lm emailing you about my Acid Pro 11Suite lv updated my Windows 10 Pc and need to reinstall this program using the lnformation in my email from you lm sending you a copy of this lnformation to see is there a problem with
• Movie Studio

  6 answers, most recent on 2/20/2024

  RE: Strange MediaInfo results
  @me_again That Scenalyzer's quite good isn't it? What did MediaInfo report about the field order?
• Music Maker

  7 answers, most recent on 2/6/2024

  RE: Premium
  @BriceMD In your order confirmation e-mail. Thanks SP, And thanks to others that helped me !