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  • Other products
    32 answers, most recent on 5/30/2026
    RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
    Since no one is able to get MAGIX to respond and I am unable to reactive this program on my new PC, does anyone suggest a very user-friendly product that I can get instead? I do simple videos for our family reunions and sometimes for family reunions
  • Other products
    6 answers, most recent on 12/5/2025
    RE: URGENT: Cannot upgrade/crossgrade from ACID Pro to Vegas Pro 23 Studio
    @Santana HI Google AI and many other similar AI 'helpers' tend to suffer from hallucinations on what is possible, never rely 100% on the results they give you. Upgrading a product must be for the same family of products. Vegas and Acid Pro are two
  • Movie Studio
    3 answers, most recent on 11/28/2025
    RE: Hi I am new to Magix
    Welcome to the family! There is a wealth of knowledge here in this forum. Plenty of helpful people!
  • Rescue Your Videotapes!
    18 answers, most recent on 11/5/2025
    RE: [Closed] Installatie mislukt
    Jongens, niet te doen. Heb deze namiddag een nieuwe windows 11 op laptop gezet.Virusscanner ook losgelaten, niets gevonden. Installatie van videosaver lukt nog niet, nog steeds hetzelfde, na aanklikken Nederlands komt hij op videosaver verwijderen
  • Movie Studio
    24 answers, most recent on 2/3/2025
    RE: Edited video length
    I never knew that. I have some big editing projects coming up so that information really helps a lot. I'll be editing 8 hours of family vacation video and making 10 copies for different family members
  • Movie Studio
    6 answers, most recent on 12/13/2024
    [Solved] Reading a HDP format
    I have just edited an MP4 file and saved it as a MP4 file, or so I thought. It appears to me to now be a MP4.HDP file that nothing can seemingly open. Can anybody suggest how I can convert this file into something that can be readily opened by
  • MAGIX
    34 answers, most recent on 3/31/2026
    RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
    Hi all I would assume then that the old samplitude.com forum is awaiting any combination of: moving to another server, a re-brand, and a new URL to bring it under Boris FX community family. John EB
  • MAGIX
    34 answers, most recent on 3/31/2026
    RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
    The entire team, including developers, engineers, product leadership, and support staff, has made the move.  If the entire team is moving to BorisFX, what does that mean for Music Maker? I had the impression that Music Maker was part of the Music
  • Movie Studio
    4 answers, most recent on 6/7/2026
    MAGIX Video deluxe 2026 Premium - My first voice over is the pits
    I have made many productions now with everyones help and i am learning everytime but this is stressing me big time i used to make videos with txt info below my schenes..no speaking then i loved a.i. so i used a voice that worked for me but my family
  • Movie Studio
    22 answers, most recent on 8/13/2025
    RE: Support and TICKETS
    @emmrecs Hi Jeff, I think Jürgen meant NVIDIA GeForce GTX 1660 Super, not NVidia GTX 1600 Super? I don't think it was ever released. You're right about the language. Did you let him know via private message? Best wishes, Rob
  • Video Pro X
    37 answers, most recent on 11/9/2024
    RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
    @Betovalle Hi . . . . Did you know that MMS/VPX has a single owner or is this a rumor? . . . . Magix, as well many other companies, use the concept of 'Product Owner', who is responsible for a product, or family/range of products. The role includes
  • Movie Studio
    3 answers, most recent on 5/15/2026
    Magix Hub Speech services
    thought i would ask in here before i go hunting elsewhere people in my family & friends group love my creations with MAGIX Video deluxe 2026 Premium but they do not like my a.i. voice choice 😒 is there any way i could digitise my own voice
  • Audio Cleaning Lab
    16 answers, most recent on 3/13/2025
    Family History Cassette Tape Project - Tips to Begin?
    I am new to Audio Cleaning Lab 4 and know very little about audio editing. But everyone has to start someplace. I have about 200 cassette tapes from the 1980s and '90s of family interviews and conversations that I am going to digitize. I have
  • Samplitude
    20 answers, most recent on 10/27/2025
    BorisFX managing Samplitude family of products now.....
    I got the email about my Samplitude products now being managed by BorisFX... I opened an account and saw that my licenses were not there, so I opened a support ticket asking about the product transfers, access, and license code parking..... I had a
  • Photostory
    17 answers, most recent on 6/9/2026
    RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
    Hi John, My OneDrive has around 30,000 files many of which I find useful when sharing data with friends and family. Yesterday I started transferring files from OneDrive with the intention of uninstalling OneDrive once empty.. Sometime late today I
  • Music Maker
    157 answers, most recent on 12/30/2025
    RE: Wishlist for the next Music Maker!
    I dont want to sound negative, but some of the sound pools are pretty rubbish. Instead of sample families you get one or two loops in different keys. More loops that are in families would represent far better value for money. At the moment it feels
  • ACID
    13 answers, most recent on 12/31/2024
    RE: My Acid 11 Error code 14
    Hi Jeff. Sorry about my lack of understanding how I can get my ACID product working. I've never an issue like this.I appreciate your help. I apologize for my clumsy reply. It's Christmas time and I wish you and your family well. Let's try to solve
  • Music Maker
    5 answers, most recent on 8/25/2024
    RE: Chord changes
    I'm not doing i commercially. I know the rules. I'm doing it for someone who is going to sing at a family wedding. I literally said in my OP that I'm not a musician and that I'm just making something for someone. I'm not getting paid.
  • Movie Studio
    22 answers, most recent on 10/11/2025
    RE: Serial Number Problem with Video Deluxe2026 Trial
    @GeeGee, @CubeAce, @AAProds Hi To clarify, the Windows 10/11 requirements saga. Windows 11, can now be installed on older motherboard/CPU combinations which do not have or support the Trusted Platform Module (TPM), which was a requirement when
  • Movie Studio
    5 answers, most recent on 5/4/2025
    How can I create USB thumb drive with menus.
    I've been producing DVDs and Blu-ray for decades and am proficient with Pinnacle Studio.  I'm currently using PS-26 and can make DVDs.  But these days most computers don't have optical drives. I have several hundred DVDs of family and travel.  My
  • Music Maker
    6 answers, most recent on 12/7/2023
    [Solved] Failed to create OpenGL context for format QSurfaceFormat 2.0
      I had to return a workstation I bought due to crashes, and this tower was supplied by a family member, it's software goes back to 2012, but it has Win10 64-bit loaded up successfully. No error messages were returned when first loading up magix mm,
  • Audio Cleaning Lab
    16 answers, most recent on 3/13/2025
    RE: Family History Cassette Tape Project - Tips to Begin?
    John - Hope you are doing well. It was a busy weekend here - lots of granddaughter time. VideoThanks for your comments on Magix Video. I will keep it in mind when I move on to my video tapes. Your point about multiple moves is a great one. Folks
  • Movie Studio
    24 answers, most recent on 2/3/2025
    RE: Edited video length
    I won't actually be doing editing or cutting anything out. That's what my sister-in-law wants. She just wants them all in a movie so she can watch them. The job is pretty easy because we're just all sitting around a table talking and telling family
  • Photostory
    53 answers, most recent on 4/2/2024
    RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
    hopefully i did everything correctly. My computer is not that old and i bought it so that i could process our photographs and make videos for our family so that when we are no longer on this earth, the family will have the memories of all the
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