@shgrude

Please also note all fellow VPX users. From the German part of this forum, I read that all VPX installations will be unistalled, not only VPX10. This happened even when the user had a separate license for VPX 8/9. I understand many of you have more than one version installed, so be aware that ALL versions may be uninstalled using this update!

When you say "All" I believe it will not uninstall VPX7 and earlier, just the versions since they changed to the update service model.

@browj2@browj2@browj2

If you click on the Buy (New) now and proceed to the cart you will see a link saying "Show program features" clicking that shows a list of what you get when you pay the $399 New and "- Includes: 1 serial number & download link, 1 Installation / activation instruction, 2 Voucher codes

I am guessing these vouchers give you the 2 x NB plugins in question. If you then do the same thing after selecting the "Upgrade" option you will see that the vouchers are absent.

I think Trensharo you are right on the money with your explanation that you would not expect to get 3rd party additional programs just because you pay for a cheap update or upgrade (or whatever the hell they call it?). I mean there is definitely room for confusion when they use these similar terms, and sometimes things get lost in translation.

I see one of the German members @ Korntunnel says:- that you can select a directory for the Additional Content to install in:- The additional table of contents is freely selectable. I entered there as path C: \ ProgramData \ Magix \ Common \ VideoProX and I hope that the next upgrade to the "12" will be preserved. I'm confident. 😁

I think this may be a new feature so that we do not need to keep downloading the same stuff with every new version? Mind you I think you can copy and save the Program Data folder before the uninstaller does it's thing on VPX10.

Another German member reports new engine is great and can play even Neat video smoothly.

Looking promising.

Peter

@Former user

When you buy Video Pro X (or Renew the Update Service) you will get the Serials for Titler and Essentials in the email you receive from MAGI

Why would renewing (extending) a service (Update Service) provide me with extra compared to the same paid for Current running service? I can (sort of) agree that paying for an Upgrade (same price, but with other plug-ins bundled, ref my screenshot above) would make å difference. But as you see, that actually do make a difference as other bundled products are listed as the bonus of paying up.

Renewing Update Service = Upgrading to the new Release of Video Pro X (16 -> 17)

Update Service = A Convenience. Very useful if you buy mid-product cycle (esp. far into one).

This is what happens when you bought Video Pro X, or Renewed your Update Service:

1. The product you bought was Video Pro X 16, and the License your are perpetually entitled to is that version (even if your update service spans across releases)
2. You get free upDATES to the base NLE product you purchased for 12 months.
3. You do not get free upGRADES to the product package.
   1. This is why, if you reinstall after your 12 months are over, your installer will give you Video Pro X 16 - that's the version you have a perpetual license for.
   2. The updates are a convenience, and this is why everyone ALWAYS suggest you archive any and all update installer files.
   3. You don't get new, bundled value-adds (i.e. NewBlue Titler, Essentials Ultimate).

Renewing the Update Service provides you with Extra because it's the equivalent of Upgrading from Windows 8.1 to 10.

Updating is the equivalent of installing a Windows Feature Pack to an older version. If you ever install VPX without update service, you'll still get served that old version, and you will need the updated installers (archive those, definitely) in order to get back up to where you were.

@shgrude

Please also note all fellow VPX users. From the German part of this forum, I read that all VPX installations will be unistalled, not only VPX10. This happened even when the user had a separate license for VPX 8/9. I understand many of you have more than one version installed, so be aware that ALL versions may be uninstalled using this update!

When you say "All" I believe it will not uninstall VPX7 and earlier, just the versions since they changed to the update service model.

@browj2@browj2@browj2

If you click on the Buy (New) now and proceed to the cart you will see a link saying "Show program features" clicking that shows a list of what you get when you pay the $399 New and "- Includes: 1 serial number & download link, 1 Installation / activation instruction, 2 Voucher codes

I am guessing these vouchers give you the 2 x NB plugins in question. If you then do the same thing after selecting the "Upgrade" option you will see that the vouchers are absent.

I think Trensharo you are right on the money with your explanation that you would not expect to get 3rd party additional programs just because you pay for a cheap update or upgrade (or whatever the hell they call it?). I mean there is definitely room for confusion when they use these similar terms, and sometimes things get lost in translation.

I see one of the German members @ Korntunnel says:- that you can select a directory for the Additional Content to install in:- The additional table of contents is freely selectable. I entered there as path C: \ ProgramData \ Magix \ Common \ VideoProX and I hope that the next upgrade to the "12" will be preserved. I'm confident. 😁

I think this may be a new feature so that we do not need to keep downloading the same stuff with every new version? Mind you I think you can copy and save the Program Data folder before the uninstaller does it's thing on VPX10.

Another German member reports new engine is great and can play even Neat video smoothly.

Looking promising.

Peter

@Former user

Apologies but I clicked on the Upgrade button and it chose to Renew my Update Service instead, after logging in, even though it is current to October. This does not include any voucher codes of course, so how do I get to the window in your screen shot and buy an Upgrade.

Currently encoding a 3D Bluray with VPX11 .. Judging by time remaining on the progress bar looks to be taking twice as long to process as v322 of VPX10.

Luckily I have learned from past problems and allways keep a backup version of previous VPX

@boleslaw

Hi

What graphics card/chipset are you using?

From the specs for VPX 11 it appears not to support AMD graphics cards for hardware acceleration :-

VPX 11 requirements are recommended: Intel Graphics HD 520 for MPEG2/AVC/HEVC or NVIDIA GeForce 1050 for HEVC, or better)

Also see this comment .

John EB

@johnebaker

Hi

Dell 7386 with i7 and Intel HD 620 ... specifically bought because of it's good performance with previous versions of VPX

@johnebaker

From the specs for VPX 11 it appears not to support AMD graphics cards for hardware acceleration 

Hi John.

Yes I saw that as well and wondered about it, so decided set up a "simple" experiment: export an already existing video to mp4. The Export screen shows "Hardware encoding", see below

I then checked with GPU-Z whether it was using either my Intel CPU or my AMD card and it would seem to be both.

Jeff

AMD is used for Effects processing.

That is different from Hardware Encoding. Hardware Encoding is Encoding to H.264 or HEVC (and other compatible CODECs) with:

• Intel QuickSync Video (6th Gen or later required for HEVC, 7th Gen or later for 10-Bit)
• Nvidia NVENC
• AMD VCE

Video Pro X does not support Encode Acceleration with AMD VCE. Only Intel QSV and NVENC.

The Acceleration of Graphics Functions (DirectX, OpenGL) for effects and other things is fairly generic, and will work with whatever GPU you have in your system.

It may also be that the NLE is running on the iGPU, when you want it on the dGPU. There's usually an option to run it on a specific GPU if you right click the icon on your desktop. At least, for Intel + Nvidia systems, you can go into the Nvidia Control Panel and set which GPU you want applications to run on.

Perhaps try that on your system.

But you won't get Encode Acceleration with anything but the Intel iGPU, cause AMD is not supported.

Not sure how this works for AMD systems. The only AMD systems I've ever had were laptops with APUs, so this was not an issue (they didn't have 2 GPUs in them) :-(

@emmrecs

Hi Jeff

. . . . I then checked with GPU-Z whether it was using either my Intel CPU or my AMD card and it would seem to be both . . .

How does the load on the AMD vary over time from what is shown in 'snapshot' images?

The images show there is no load on the AMD card and a 10% load on the iGPU.

@Former user

Hi

. . . . At least, for Intel + Nvidia systems, you can go into the Nvidia Control Panel and set which GPU you want applications to run on . . . .

To add - on Windows 10 1803 or later that function is now controlled by Windows - see here for how.

John EB

@Former user

Renewing Update Service = Upgrading to the new Release of Video Pro X (16 -> 17)

Update Service = A Convenience. Very useful if you buy mid-product cycle (esp. far into one).

This is what happens when you bought Video Pro X, or Renewed your Update Service:

1. The product you bought was Video Pro X 16, and the License your are perpetually entitled to is that version (even if your update service spans across releases)
2. You get free upDATES to the base NLE product you purchased for 12 months.
3. You do not get free upGRADES to the product package.
   1. This is why, if you reinstall after your 12 months are over, your installer will give you Video Pro X 16 - that's the version you have a perpetual license for.
   2. The updates are a convenience, and this is why everyone ALWAYS suggest you archive any and all update installer files.
   3. You don't get new, bundled value-adds (i.e. NewBlue Titler, Essentials Ultimate).

Renewing the Update Service provides you with Extra because it's the equivalent of Upgrading from Windows 8.1 to 10.

Updating is the equivalent of installing a Windows Feature Pack to an older version. If you ever install VPX without update service, you'll still get served that old version, and you will need the updated installers (archive those, definitely) in order to get back up to where you were.

This is not what I can read from the information provided by MAGIX. I have previously in this thread documented what they say. I would be happy if you can refer to where your statements is described by Magix, otherwise I will assume it is your perception of how the Update Service works, not how it actually works.

As an example of how I think you are wrong, if what you describe is true, I would not even be allowed to upgrade to VPX11 (17) as that itself is an Upgrade from VPX10 (16) (ref your entire point 3).
Also, within my Magix account, for the VPX product, the installation file provided now is the vpx11, not vpx10 - in case I want to reinstall.

Magix has confirmed to me that buying either a new, upgrade or update extension will entitle me to the third party providers, regardless of what vouchers are listed in the purchase summary.

What I do not understand is that buying the Update Service extension is basically paying for having the same service for another 12 months. So why will Magix provide the license when I extend it and not with the current?
(I am then paying for extending the service, not the Upgrade nor the third-party plug-ins)

Microsoft used to sell what they called Software Assurance (SA) that would entitle the buyer to the current version of the program for which it was purchased, within the SA period (purchase option for 1, 2 or 3 years). This is in my opinion the same as the Update Service provided by Magix (although they limit the purchase to 1 year periods only). Within the SA period you were entitled to upgrade to latest version released. Including Windows 8.1 to 10 (or at least this was true for earlier verisions od the OS with SA). Same applied to Office. If the new Office Suite version included new products (like Skype4B) it was included, even if MS would need to pay licenses to telephone companies for connecting to public phone lines (if they do).

@browj2 I have tried the VEGAS Video Stabilizer and had no issues. And the footage was clearly stabilized. However I do not have other stabilizer plug-ins for comparison, so I do not know the quality of the plug-in compared with others.

@Former user

. . . . At least, for Intel + Nvidia systems, you can go into the Nvidia Control Panel and set which GPU you want applications to run on . . . .

You would do this in the program settings > playback tab in VPX for HW accel during preview.

@johnebaker

To add - on Windows 10 1803 or later that function is now controlled by Windows - see here for how.

I recently contacted Support about this setting as below:

My investigations of my own problems led me to find that there is a new setting in Windows > Windows 10 Settings > Display > Graphics Settings and where it allows you to select a GPU to utilise with a specific program select MEP / VPX and then assign the "Power Saving GPU - Intel HD graphics." This is a new setting since Win10 1803 but, another member confirms my suspicions that this Windows setting interacts with MEP Program setting > Display tab - Somehow, the "Win10 graphics settings" seems to "move" the "MEP Display tab settings" back to Nvidia card. And when I move that setting back to Intel, the "Win10 graphics settings" becomes default. Seems like they are opposite settings. There is definitely an interaction between those settings but all I can say is - if you change one then just check that it has not changed the other. It seems to depend on which one you set first. I think the Windows setting changes the MEP / VPX Program setting to the same but the MEP setting does not subsequently change the Windows setting. Anyway I set the "Win10 graphics settings" to Power Saving and left the "MEP Display tab settings" at Nvidia. That is the way I have mine set and in testing it gives the best export times and the smoothest preview performance

Support's response:-

The reason why the power saving options interact with the program settings is that when you select the high performance graphics card, the power saving Intel card is disabled. This means that it is no longer selectable in the program (even Quicksync is not possible), which automatically selects the Nvidia card. But this is not the case the other way around. Thus, if you select the power-saving Intel card  in the Windows settings again, the Nvidia card remains activated and selected in the display options. This has to be changed manually if necessary. 
However, the display option has no influence on the hardware encoding, since it is only for the display of the interface. 
In summary, if you want to use hardware encoding via Quciksync, the energy saving option must be set to either Default or Power Saving.

I actually found that with the 2 GPU's in my system that the Default setting also disabled HWA for export but this may just be the way my BIOS is set.
 

I also questioned the H.265 HW encoding and how it decided which GPU to use and the response was:-

H.265 hardware acceleration in Video Pro X is possible via Quicksync and NVENC. (by using HEVC export). If a dedicated Nvidia card that supports NVENC technology is activated in your system, the program will recognize and use it automatically. There is no possibility to switch between the GPU's manually. Which Nvidia cards exactly support this technology is difficult to say. Basically all cards of the 10xx series support NVENC, but not the 1030. Also there are some cards of the 9xx series which support NVENC but as far as I know only from 960 upwards. 

To complicate matters a little more the VPX11 sales banter talks about using NVENC and CUDA in subsequent paragraphs about H.265 encoding in the "Functions" section....

Peter

I see one of the German members @ Korntunnel says:- that you can select a directory for the Additional Content to install in:- The additional table of contents is freely selectable. I entered there as path C: \ ProgramData \ Magix \ Common \ VideoProX and I hope that the next upgrade to the "12" will be preserved. I'm confident. 😁

I think this may be a new feature so that we do not need to keep downloading the same stuff with every new version? Mind you I think you can copy and save the Program Data folder before the uninstaller does it's thing on VPX10.

Another German member reports new engine is great and can play even Neat video smoothly.

Looking promising.

Peter

@Scenestealer

Hi Peter,

I didn't notice that we could chose where to put the additional contents. When does that pop up?

The trial version automatically made a backup of the ProgramData and moved everything to:

C:\Users\Public\Documents\MAGIX\Common\Videocontent\Video Pro X

This is before downloading the additional content.

The old folder, 8, C:\ProgramData\MAGIX\Video Pro X\8, now looks like it's a shortcut.

On both computers, what I had in ProgramData was copied. On my desktop where I did run the extra content, all of my added effects, like collages, are still there. I like this new folder for the ProgramData, even though it has messed up some of my projects that used some objects, like the arrow, and couldn't find it. Users will no longer run into the hidden folder or restricted access to ProgramData. Also, the folder was recreated for every version in the past. I presume that from now on, the folder under Common will just get additions and stay in the same place with new versions, thus we should no longer have a problem with Magix effects and object that moved to a new folder.

Playback of NeatVideo 4 on my aging computer still stutters, but not as much. However, doing a preview render (very slow, of course) plays back smoothly; Playback render in the previous version really was next to useless for me as many things just did not seem to get rendered, including transitions, and playback was terrible.

Back to the Edit Wave Externally problem, when I switch the editor to AML, the selection to Edit Wave Externally (EWE) shows up with a right click; not with ME3 or with the new SFACL. I bought SFACL yesterday thinking that the feature would show up with a right click; deception. There is also a difference with applying EWE between AML and SFACL on a mixed down wave. With AML, it does a mixdown again before going out to AML; with SFACL, it doesn't do another mixdown, it goes straight to SFACL.

Has anyone gotten and tried the new plugins, in particular NB Titler Pro 6? Comments?

I would like to hear from those who had problems with X10, like @DugsBugs and @RogerGunkel, and @Recycler for Multicam.

John CB

Multi-cam

I don't have time at present for an in-depth exploration, but I've just run my test sequence that has failed for the last ten months and can confirm that it does now seem to be working fine. I'm somewhat lost for words.....

- Mike -

@browj2

I can confirm your observations wrt SFACL and the Edit Wave Externally facility. (I don't have AML and tend to "ignore" ME.)

However, I have also discovered one "annoyance" that IS going to affect my workflow, at least until I remember that this "feature" seems to have been removed: when doing editing to frame accuracy, the Left and Right arrow keys will nudge the view one frame left or right, very useful. Equally useful, to me at least, was the facility that Up and Down arrow keys would activate Play/Pause and Stop, with the cursor either remaining at the current Stop position or returning to the start of the section just played back. (It became very easy to carry out quite complex edits with hardly any hand movement.) Apparently the Up/Down arrow key usage is now disabled/removed. I don't know whether this is an (unintentional) bug or a deliberate decision; I suspect the latter since the keyboard shortcuts page in Help shows no entries for the Up/Down arrows.

BTW, John, you mention Neat Video 4; did you actually mean 5, since I know you now have it?

Jeff

@Scenestealer

Hi Peter

Thanks for the info - the comments from Magix are good to know.

I think I will put off adding a 1060 or 1080 graphics card to my main PC and stay as I currently am - pure Intel.

I will probably put one in my older PC and use that for Blender which cannot use the Intel iGPU.

John EB

.

Aaargh!

A reply from Magix indicated that they would no longer support the Xara interface. I asked for a clarification. Does that mean that right-click on a video object, Video Effects, Create Overlay Graphics/Animation would no longer work with Xara?

Magix fixed the interface so that the video now opens correctly in Xara animation and you can create what you want and it comes back onto the timeline as a Xar object. It works. However, if you reboot, the Xar object will be empty. This is an abomination!

I saved the Xara animation as a Xar file before exiting Xara animation. I then imported the Xar file onto the timeline. Great. But, upon rebooting, it was blank.

Being able to use Xara for creating static and animated overlays and masks is the one big thing that makes VPX and MEP stand out from the crowd. They must not and cannot remove this feature!

I went through the bug list, and most of the bugs are still there, plus there are some new ones. I'll need those who had some of the problems, like with NB OFX turning the screen black, resizing titles, rotation causing blurring, to check these out.

New bugs:

• I warned Magix about a bug in MEP found by John EB for the Object Trimmer; it's now in VPX. Clicking on the Fading In/Out buttons does nothing, except in certain cases. Starting from 0 and adding a fade using Ctrl+Alt and clicking the arrows to go in 5 frame intervals works, but if you then click on the arrow without Ctrl+Alt held down to make a 1 frame adjustment, it drops back to 0;
• Transitions problem found by John EB: deleting a couple of objects with the same transition length on them all, causes the adjacent transition to take on the wrong value.

@emmrecs

Hi Jeff,

Yes, the up/down arrows no longer do anything. I think that this was an undocumented legacy thing. I never used these. If you change the spacebar behaviour by removing the checkmark for Spacebar stops at current playback position (is that your current setting?), then spacebar starts at the current position and stops back at the start position. L starts at the current playback position, K stops at the current position. Is this what you are referring to? That is, the up arrow did what L does, the down arrow did what K does. BTW, with the same setup, spacebar starts at the current position and K stops at the current position. Can you not just use L and K?

I tried to change L and K to up and down but that doesn't work.

I noticed that there are still some errors on the Shortcuts list. For Backspace, they have "Restart beginning at playback marker." It actually does nothing that I can find unless the Import tab is open. Then it does an upward folder. The Shortcuts list is a pdf file under C:\Program Files\MAGIX\Video Pro X\11 for anyone who doesn't have it.

I am on the trial version of Neat Video 5, so I used 4 for my testing. I'll purchase 5 soon.

John CB

@Former user

Renewing Update Service = Upgrading to the new Release of Video Pro X (16 -> 17)

Update Service = A Convenience. Very useful if you buy mid-product cycle (esp. far into one).

This is what happens when you bought Video Pro X, or Renewed your Update Service:

1. The product you bought was Video Pro X 16, and the License your are perpetually entitled to is that version (even if your update service spans across releases)
2. You get free upDATES to the base NLE product you purchased for 12 months.
3. You do not get free upGRADES to the product package.
   1. This is why, if you reinstall after your 12 months are over, your installer will give you Video Pro X 16 - that's the version you have a perpetual license for.
   2. The updates are a convenience, and this is why everyone ALWAYS suggest you archive any and all update installer files.
   3. You don't get new, bundled value-adds (i.e. NewBlue Titler, Essentials Ultimate).

Renewing the Update Service provides you with Extra because it's the equivalent of Upgrading from Windows 8.1 to 10.

Updating is the equivalent of installing a Windows Feature Pack to an older version. If you ever install VPX without update service, you'll still get served that old version, and you will need the updated installers (archive those, definitely) in order to get back up to where you were.

This is not what I can read from the information provided by MAGIX. I have previously in this thread documented what they say. I would be happy if you can refer to where your statements is described by Magix, otherwise I will assume it is your perception of how the Update Service works, not how it actually works.

As an example of how I think you are wrong, if what you describe is true, I would not even be allowed to upgrade to VPX11 (17) as that itself is an Upgrade from VPX10 (16) (ref your entire point 3).
Also, within my Magix account, for the VPX product, the installation file provided now is the vpx11, not vpx10 - in case I want to reinstall.

Magix has confirmed to me that buying either a new, upgrade or update extension will entitle me to the third party providers, regardless of what vouchers are listed in the purchase summary.

What I do not understand is that buying the Update Service extension is basically paying for having the same service for another 12 months. So why will Magix provide the license when I extend it and not with the current?
(I am then paying for extending the service, not the Upgrade nor the third-party plug-ins)

Microsoft used to sell what they called Software Assurance (SA) that would entitle the buyer to the current version of the program for which it was purchased, within the SA period (purchase option for 1, 2 or 3 years). This is in my opinion the same as the Update Service provided by Magix (although they limit the purchase to 1 year periods only). Within the SA period you were entitled to upgrade to latest version released. Including Windows 8.1 to 10 (or at least this was true for earlier verisions od the OS with SA). Same applied to Office. If the new Office Suite version included new products (like Skype4B) it was included, even if MS would need to pay licenses to telephone companies for connecting to public phone lines (if they do).

@browj2 I have tried the VEGAS Video Stabilizer and had no issues. And the footage was clearly stabilized. However I do not have other stabilizer plug-ins for comparison, so I do not know the quality of the plug-in compared with others.

You get updates to one component of the package - the base product: the Video Pro X NLE. The package that MAGIX sells on the website is not just an NLE. It's an NLE with bundled plugins from a third party. Those plugins are able to be bundled because the developers receive a commission for each customer that pays for that package.

You get updates to the NLE. You do not get upgrades to the new package that is being sold with those plugins. If you want them, upgrade, or go to NewBlueFX.com and buy them directly.

I'm not wrong, you're just going out of your way to intentionally NOT comprehend what I and others are telling you; and it is not worth continuing to derail the thread so you can tell me what I mean, when I have written multiple posts spelling this out to you in plain English.

Not sure why this seems so hard to understand.

@Former user

We understand the logic. The problem is with the way Magix has shown the update on its site (see below). This can be interpreted as all of the new things on the list being part of the program. NB Titler Pro 6 and Elements 3 Ultimate are on the same list as the other new features that we received with a simple update - we got Vegas Video Stabilization, etc., just not the NB stuff. Update Service gives us new features and this is the list that we should get:

If these are not to come with an update, then Magix should have shown them as New Features with a paid Upgrade/Extension/New. That is what the problem gets down to.

John CB

Aaargh!

A reply from Magix indicated that they would no longer support the Xara interface. I asked for a clarification. Does that mean that right-click on a video object, Video Effects, Create Overlay Graphics/Animation would no longer work with Xara?

Magix fixed the interface so that the video now opens correctly in Xara animation and you can create what you want and it comes back onto the timeline as a Xar object. It works. However, if you reboot, the Xar object will be empty. This is an abomination!

I saved the Xara animation as a Xar file before exiting Xara animation. I then imported the Xar file onto the timeline. Great. But, upon rebooting, it was blank.

Being able to use Xara for creating static and animated overlays and masks is the one big thing that makes VPX and MEP stand out from the crowd. They must not and cannot remove this feature!

I went through the bug list, and most of the bugs are still there, plus there are some new ones. I'll need those who had some of the problems, like with NB OFX turning the screen black, resizing titles, rotation causing blurring, to check these out.

New bugs:

• I warned Magix about a bug in MEP found by John EB for the Object Trimmer; it's now in VPX. Clicking on the Fading In/Out buttons does nothing, except in certain cases. Starting from 0 and adding a fade using Ctrl+Alt and clicking the arrows to go in 5 frame intervals works, but if you then click on the arrow without Ctrl+Alt held down to make a 1 frame adjustment, it drops back to 0;
• Transitions problem found by John EB: deleting a couple of objects with the same transition length on them all, causes the adjacent transition to take on the wrong value.

It feels like MAGIX is putting a lot more effort into VEGAS Pro, now.  I suspect the new Video Engine will show up in VEGAS Post; which also advertises great Image Editing as well as VFX (partnership with FXHome).  They are clearly positioning that as their Pro NLE, while Video Pro X is being positioned as something more in competition with Pinnacle Studio Ultimate.

I think it's going to be easier for them to update VEGAS Pro into viability in the higher end markets than develop Video Pro X enough to get there. Competition is rough in the NLE market, these days.

Do Ignite plug-ins work in this version of Video Pro X?

Wouldn't be surprised if some nice Samplitude Round Tripping shows up in VEGAS Post, as well (at least an updated AAF export, at the very least)...

The option to set content path is there when you do a Custom Install ;-)

@Former user

We understand the logic. The problem is with the way Magix has shown the update on its site (see below). This can be interpreted as all of the new things on the list being part of the program. NB Titler Pro 6 and Elements 3 Ultimate are on the same list as the other new features that we received with a simple update - we got Vegas Video Stabilization, etc., just not the NB stuff. Update Service gives us new features and this is the list that we should get:

If these are not to come with an update, then Magix should have shown them as New Features with a paid Upgrade/Extension/New. That is what the problem gets down to.

John CB

Those "features" are things that are new since the last major release of Video Pro X. The NewBlue plugins are part of the package, so they're fair game to be listed.

Disparity is not with that list, but the expectations people have of what the "Update Service" actually entitles them to.

Titler Pro has nothing to do with Video Pro X, aside from being bundled in-package. Update Service downloads updates to the NLE in-situ. It has never popped up a new window with new plug-ins from the new version's package, last I checked... Why would that change, now?

Update Service doesn't even give you permanent entitlement to new version of the NLE it updates... Why would it give you permanent entitlement to third party bundled plug-ins exclusive to that new version? MAGIX is trying to make money, not burn it.

And again, Update != Upgrade.

@Former user

What you say is what I said at first in my reply to @shgrude, because that is the logical answer. However, after looking closer at what he said and what is written in various parts of the Magix site, one could easily conclude that the 2 NB plugins - Titler 6 and Elements 3 - are part of VPX11. We did not write this, Magix did. If their intention was that these 2 plugins were not part of the features of VPX11 or part of the Update Service, then they should have made it clear; they did not. In fact, they did just the opposite.

Exhibit 1 - All New Features at a glance

Exhibit 2 - Extra when upgrading - no mention of the 2 NB plugins being Extra when upgrading, they are included as features with the main program

Exhibit 3 - Again no mention of the 2 plugins being Extra when upgrading, they are included as features with the main program.

Exhibit 4 - Version Comparison - the 2 plugins are included in the list under Video Editing with other new features like Vegas Video Stabilisation.

Exhibit 5 - Definition of Update Service - All new features and extras for 1 year. The 2 NB plugins are listed in Ex. 1 as New Features.

Exhibit 6: The only thing that says what is included in the Update Service that is different from the above is Exhibit 6 below:

Try finding Exhibit 6 on the web site. I could not.

The weight of the evidence, 5 to 1, is that the 2 NB plugins are included in the Update Service. Magix should either put up or change their site to make it clear that these plugins are not part of the Update Service.

Update = New Features - NB Titler 6 and Essentials 3 are listed as New Features; does not include the other 3 plugins;

Upgrade = New Features plus 3 additional plugins, as per Exhibits 2 and 3.

To answer your other question about Hitfilm, only OFX plugins specifically meant for VPX/MEP will work. Presently, there are only 5 Hitfilm plugins that I know of that work with VPX:

• Toolkit Pack
• Movie Essentials Pack
• Ignite Color Cine
• 360
• Cinema Style Pack

I have the first two, and the X and Y values cannot be keyframed. One of them will go to infinity instead of the input value.

John CB