Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I wanted to thank everyone for their contributions as I received a response from BorisFX support after reaching out earlier, who through internal chanels helped correct the issue with Magix. My email account was re-established correctly and am now

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

Should I change the NVIDIA entries to CPU I would as I've had experience, with other software, of Blu-ray renders with NVIDIA not being Blu-ray compliant. CPU only will, of course, be much slower

Video Pro X

2 answers, most recent on 12/27/2025

[Solved] Can not install additional components - extra content.

Hello, I have purchased Video Pro X17 Ultimate edition. I have activated coupon codes, but I still can not install additional components. Have anyone experience such issue? I have wrote to Magix support, but they arent' responding. Best

Other products

20 answers, most recent on 5/27/2026

RE: Independence Pro 3.3

@RICHARD-HOWELLS Ok, the libraries are showing up in Independence. But how did they get there? Did you run the library installer for Candy and for the Independence libraries? I believe that is necessary. In my experience simply adding the libraries,

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

@rickduley Hi Rick, Thanks for the images; everything appears "normal" there! And for listing the type of disc. But are they DVD+R or DVD-R? In my experience, for single-layer -R are "better", i.e. produce fewer failures. What about the other

Video Pro X

9 answers, most recent on 4/20/2026

RE: 360 File from DJI OSV

@paulsweigert Paul, could you post us a MediaInfo report on one of your files, and if you are able, put a file on a file sharing site such as Dropbox, Google Drive (my website notes for GD) or wetransfer for us to experiment with. My Google Drive

ACID

6 answers, most recent on 3/26/2026

RE: Acid Pro 10 metronome volume

@FetusK Hi Please do not post multiple times on the same topic, 2 later posts have been hidden. This is a user to user forum not Magix Support. A response time to a post or comment will depend on a user who has experience of any issue you are having

Movie Studio

One answer, on 2/12/2026

RE: Can anyone recommend a decent Video Editing Software

@David-Rosingana Welcome to the Magix user to user forums. Which Magix video editing product do you own? Magix Video Pro X will allow inter-frame line-up, your free hand; I'm guessing (because I have no experience of it) that Vegas Pro might do the

Music Maker

16 answers, most recent on 1/12/2026

RE: [Solved] Midi keyboard not playing live

@Alex-Kirkwood Like mentioned before, you need to make sure that the Focusrite ASIO driver is selected in the Music Maker program settings.. If you click on the Advanced button next to the driver selection you'll open the Focusrite ASIO control

Movie Studio

32 answers, most recent on 4/2/2026

Export quality from RTX Ti3060 far inferior to UHD770

I have read at various points that CPU encoding yields better results than GPU encoding, but the experiments I'd done in the past weren't conclusive enough to justify the extra encoding time. I've just started editing drone footage videos

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

SF has had the 'proxy' option for as long as I can recall and the default was always disabled. According to my experience and other user reports, it was usually not necessary until the later versions, starting around 14, 15 or 16? I would surmise

Off topic

159 answers, most recent 4 hours ago

RE: Magix support has not responded to support tickets for months

@David-Robinson5527 That's an automated response. You'll likely get another automated response, telling you that you'll be forwarded to a staff member. And then nothing happens. And if you ask again for an update, you'll either get the same

Off topic

159 answers, most recent 4 hours ago

RE: Magix support has not responded to support tickets for months

@browj2 A week later, I followed up by replying to the email, indicating the problem still had not be resolved. I'll keep following up this way to keep the ticket open and report back if, and when I get a reply from HI (human intelligence). Be

SOUND FORGE

7 answers, most recent on 3/12/2026

RE: RX VST Plugin Issues

@Myu I think ARA is broken in SF16. I had the same experience. You can try the following: install the free demo version of SF18 and copy and paste and overwrite the following files from the SF18 folder into the SF16

Movie Studio

5 answers, most recent on 6/5/2026

RE: video deluxe - video export are setting stored anywhere ?

I love working with MAGIX Video deluxe 2026 Premium now retired its my passtime and love the commitment of forum members to help out in a crisis I was having kittens when things stopped working and export aborted after i made changes to

ACID

3 answers, most recent on 1/1/2026

RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home

@Andrew-Goode Thank you for the additional information. Every little detail helps! First, there is no phone number for Magix Support, sorry! Many years ago there used to be but it has long been discontinued, presumably because it was felt to be not

Movie Studio

6 answers, most recent on 4/24/2026

RE: Movie effect settings ??

@browj2 Hi John . . . . From what I recall, you use the Movie Effect Settings Sharpness effect in all your videos . . . . That is correct, the reason is mainly based on experience and observation with creating BD discs, 1920x 1080 m2ts, the image

Off topic

159 answers, most recent 4 hours ago

RE: Magix support has not responded to support tickets for months

My experience is also a turn-off regarding buying from MAGIX. I did support-requests but never got a response or the download-links etc. They were paid with PayPal but I have never had a problem with such payments. The initial upgrade to MUSIC

Off topic

159 answers, most recent 4 hours ago

RE: Magix support has not responded to support tickets for months

@PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main

Video Pro X

2 answers, most recent on 3/30/2026

RE: [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start

@Komaryt Try this thread on the VEGAS forum https://www.vegascreativesoftware.info/us/forum/warning-ms-visual-c-14-50-v145-kill-vegas-download-the-fix--150332/ But be quick as the Vegas forum is moving in a few days to a new home. yeah :D I saw

Music Maker

2 answers, most recent on 2/11/2026

RE: I Need To Enhance MP3 Audio Files From LPs

@Oka I have a bunch of MP3 audio files after converting my LPs, First, you need to remember that, even at the highest bit rate, .mp3 is a compressed format and some, often fine detail of the original will always be removed by the compression process

Movie Studio

6 answers, most recent on 2/1/2026

RE: Video Deluxe 2026 Could Not Find a Part of the Program

I had this happen with experimenting (different install structures) with pointing content downloads to external drive for various editions (should be fine as Magix does this natively on C in the /videocontent location.... and if I try and uninstall

Other products

30 answers, most recent on 1/16/2026

RE: Topo maps broken in latest TRAVEL MAPS update

Hi there, can anyone help me with a problem /i sitting with: I struggle with my Travel Map Program It does one of two things And before I start to point out the problem, I use Travel Map last year as since October, many times with no problem. So

Video Pro X

One answer, on 2/15/2026

RE: Topic: Karaoke Support for Arabic Text in Magix Video Pro X17

@azer-azer Hi There is a workaround that can work with Left to Right languages, however the results you get depend on the initial Title template used, you will need to experiment with this. Create your text in Notepad and then copy and paste that