• SOUND FORGE

  2 answers, most recent on 5/17/2026

  [Solved] Editing problem in Sound Forge 17
  For some reason I can no longer just highlight a portion of an audio file in SF 17 and use the "SAVE AS" command to save that portion of the file to my desktop. Every time I do it, SF 17 saves the complete file instead of the portion I selected.
• SOUND FORGE

  2 answers, most recent on 5/17/2026

  RE: [Solved] Editing problem in Sound Forge 17
  Hi @Anthony-Costine. do you have Sound Forge 17 Pro or Audio Studio?Are you in the 'Normal' or the 'Event' edit mode?Do you select 'Trim/Crop' after selecting a region, then 'Save as'?.Off hand, I do not recall a setting for that without using
• Off topic

  4 answers, most recent on 5/18/2026

  I just tried to submit a support request on your website-- cannot save
  I just tried creating a support request on your Help Center...trying to get help choosing a new video editing product. The support request could not be saved is the result I received twice.
• ACID

  No answers, created on 4/11/2026

  Files auto saving under newest acid and an older version
  how do i stop files from saving as the newest acid file and also as an older verision of acid?
• SOUND FORGE

  8 answers, most recent on 3/31/2026

  RE: Wave Hammer - Sound Forge 18
  Hi @Joseph-Carvalho and @SP., if the Wave Hammer preset is saved, it will return afterwards when WH is cancelled and re-opened.. but always to the last saved WH preset configuration.. This only occurred in SFP-17, 18 and Audio Studio-17, SFP-15 and
• Movie Studio

  5 answers, most recent on 6/5/2026

  RE: video deluxe - video export are setting stored anywhere ?
  @spuddy13 You can save your export settings. Here are mine: After you've set up your export, click the floppy disk icon (in red) and you can save the settings. Choose the "Export Preset" option. To reuse, just select your saved preset from the
• Music Maker

  One answer, on 3/4/2026

  Not Loading Saved Projects
  When loading a saved project the wav files associated with it don't load due to misplaced files. When I tracked the files locations they are in the correct place but wrong folder(?). Should I uninstall and reinstall? I'm using Music Maker 2026
• Photostory

  2 answers, most recent on 1/13/2026

  photostory Deluxe 2026 - audio - missing codex
  Having completed a project save twice 1x dvd which work fine and 1 as MP4 saved to computer. On playback advises that a codex is missing. Anyone advise what codex I need and where I can get it. previous versions of Photostory worked fine. Using
• Photostory

  3 answers, most recent on 3/19/2026

  RE: Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme
  not sure about the program issue bit I need help too and keep getting 'The support request could not be saved'
• Music Maker

  One answer, on 4/12/2026

  saved songs and loops sounds Distortion, krashed, and plays to fast
  I have problem with the program.Music Make 2024 Yesterday it worked fine but today all my saved songs sounds distorsed, krashed,broken and songs and sound plays very very fast also the sound in soundloops plays very fast and sound krashed/broken. I
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  @mary-o Maybe the activation gets not correctly saved to your computer. Try running Sound Forge once as administrator via a right click on its desktop icon.
• Movie Studio

  One answer, on 1/11/2026

  Is there a bug in VDLX2026 , saving effect?
  I have a 2500X7500 png, I'm doing a small zoom to part of it with just 2 keyframes in SPR . Then I save that effect as .ifx file But when I load it to another png , It's incorrect, the Width is Wrong, from 2200 to 2500 it became 412 to 468... The
• SOUND FORGE

  13 answers, most recent on 12/23/2025

  RE: Sound Forge Pro 18 - can't change bit depth to 32
  @David-Rees This has to be a bug? I tried your steps and this problem also happens in Sound Forge 12, so it's a problem happening for many years. But, it seems like saving the file via Save As... and then selecting 32 Bit Float as the output bit
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Looking good there, Mike! That looks like a very detailed project; and so far, and excellent video. That really was a special event. The green line is the volume curve; hide it by right-clicking on the audio object and unticking
• Other products

  3 answers, most recent on 3/26/2026

  RE: Photo manager deluxe - clouds and local drives
  @Kanina Welcome to the Magix user to user forums. DO NOT DELETE YOUR PHOTOS FROM WHEREVER THEY ARE CURRENTLY SAVED! Photo Manager is a database record of where any photos on your computer are currently stored, it does not "save" the actual photos.
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . "Importing" footage into the MS program, regardless of whatever the footage's file-name is :: MS display's it's file name (within the MS program) as being the file name of the last saved project. . . . . Do you mean the Movie
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  Thanks for testing! Makes me wonder if you have a more powerful computer build how much more time would be saved. I work mainly in 4K. Depending on what I am shooting, sometimes 4:2:2, and sometimes 4:2:0. But always in 4K.
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  @badbob Hi, We cross-posted. I see. I strongly suggest that you upgrade to Video Deluxe 2026 Ultimate (current name for Movie Edit Pro) which has proDAD Mercalli to stabilize video clips. Save yourself a ton of work. Just make sure that your
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  nah - if I would work for Magix I would force them to make Acid and Vegas great again ;)Glad it works for you! Also remember to hit "save" as often as possible because Acid is a wild animal and likes to crash without a single warning ;)
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: [Solved] Midi keyboard not playing live
  @Alex-Kirkwood Like mentioned before, you need to make sure that the Focusrite ASIO driver is selected in the Music Maker program settings.. If you click on the Advanced button next to the driver selection you'll open the Focusrite ASIO control
• Movie Studio

  22 answers, most recent on 4/9/2026

  MS re-names every new import to the name of the last saved project!
  2 days ago I saved a project via Magix, to re-open & finish editing later.I finished this project yesterday | So exported the finished video | And then also deleted the "project" file off my computer.However when I import new video footage today
• SOUND FORGE

  2 answers, most recent on 5/17/2026

  RE: Editing problem in Sound Forge 17
  Hi rraud, thank you for your reply. I'm using Sound Forge Pro, not Studio. So I went back and used the "Trim/Crop" command and can save the selection that way. So I'll keep that way of doing it in future. I must admit I still haven't studied Sound
• Music Maker

  7 answers, most recent Yesterday

  RE: Magix Music Maker 2026 Premium – Software Becomes Unresponsive
  @Rhynhardt-Louw Do you use OneDrive on all computers? This can lead to problems if your projects are saved in a folder that get synchronized with the Microsoft Cloud. What exactly means "unresponsive"? Does it no longer reacts to keyboard and mouse
• Movie Studio

  3 answers, most recent on 2/17/2026

  RE: .MVD Problem
  @Turkana Hi If you final 'product' is creating a DVD/BD disc, and you want each 'Part' to be individually playable, with or without Chapters, see this tutorial. If you are wanting to create a new video file or files Once you have all the individual