• SOUND FORGE

  10 answers, most recent on 8/27/2025

  RE: Error Message -24
  I didn't change my email address. In fact the account wasn't even working until I managed to use my old address and password to create a new account with Magix. Why that was effective I have no idea as the software is registered already. I just
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Thanks for that. Downloaded MediaInfo but it us way beyond me - rapidly got completely out of my depth. My mkv files were generated from old camcorder PAL tapes using PotPlayer if that helps - have heard good and bad things about PotPlayer. Magix
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  @Raymond-Thompson Ray, if you have a P3 number and the program is registered and actually running OK (apart from the MP4 issue), you should be right. You can tell if it's all good by looking at Help>About. Your registration P3 number will be
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  @Raymond-Thompson Hi We need more information on the video file, Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.   It
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  Hi Can-Dive, Thanks for your reply. When you go into send a support ticket they say the Registry Key is probably corrupt but you can,t delete it with the windows registry editor. I tried to export it and also with administrator rights to no effect.I
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  On Windows 11.......in settings/windows update /update history/recovery.....there is an option to "Fix problems using Windows Update. When you hit installl now it brings up a box saying We'll repair components and system files. When you hit OK, and
• SOUND FORGE

  One answer, on 7/29/2025

  RE: sound forge 9
  You cannot bypass the activation process.. except with a hacked version, which is not recommended and probably would not work in Win 11 anyway.As I recall, Sony Sound Forge 9 needs a computer ID which 'should be' added automatically in the
• Movie Studio

  8 answers, most recent on 10/10/2025

  RE: Video Deluxe 2026 Premium
  @philh77 Hi Thanks for the MediaInfo, which helps in that it tells us what the video is not, ie it does not have an Alpha (Transparency) channel. From the effect clips website the only comment I can find on usage is 'change blending (composition
• Movie Studio

  One answer, on 10/5/2025

  RE: After clipping scenes from video and exporting scenes are not removed
  @Allen4444 Welcome to the Magix user to user forums. Assuming you are working in Timeline mode, please tell us, step by step, the procedure you follow to delete the scenes you do not want. It sounds rather as if you are highlighting the scenes but
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  @Billy-Green8845 Slightly OT, but "we" are not Magix employees, just fellow-users, so this is not "our" software! This is a user to user forum. However, of greatest importance to us (if we are to be able to help you) is for you to provide the
• Off topic

  One answer, on 10/2/2025

  RE: [Closed] Every day Magix spams me with the same email
  @Buystockinfun There is very little point in continually posting the same question about the Vegas Pro forums; you have already been directed, at least twice, to the correct set of forums, so please stop posting here, thank you. (And no, we are not
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  Hi again, tried to uninstall using Revo as you suggested, I did reboot and then run installer as adminDuring install I awas on a loop with this error: it seemed to be an issue with the izotope component so I did cancel, install seemed to resume and
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  I recently upgraded to SF17 from SF10 because I bought a new computer with Windows 11. SF10 would not install on the new PC because the license server for that old version no longer exists. I installed SF17 then launched it. Everything looked good
• SOUND FORGE

  9 answers, most recent on 10/16/2025

  RE: Problem activating Sound Forge 9 using new method
  I've also bought Sound Forge Pro 16 and 18 I prefer version 9 for some things. It's quicker to select sections of audio between markers in version 9 than in version 16 or 18 for example. In version 9 you select by simply double clicking between the
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @CubeAce Thanx for your interest in my problem. 1. The 3 video tracks was an exemple. In this project I use more than 3. Only one audio track (wave file) and I remove audio from all the other tracks. 2. I am now using the built-in Magix Chroma Key.
• Movie Studio

  3 answers, most recent on 11/28/2025

  RE: Hi I am new to Magix
  @date-adventure Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. See this topic in case of technical difficulties for what is required before posting.
• Movie Studio

  13 answers, most recent on 9/8/2025

  RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  @Apollo89x Hi . . . . I have now un-ticked the box in settings of "Allow Interlacing". (Thus interlacing is disabled) . . . . Afraid not, that turns on/off a filter which reduces flickering and an effect called 'Combing' which can occur when
• Video Pro X

  2 answers, most recent on 8/31/2025

  [Closed] Vegas Pro 22 - WIX_DIR_COMMON_DOCUMENTS error
  I bought the license 24/8, downloaded the software. This error message "cannot access network location [WIX_DIR_COMMON_DOCUMENTS] VEGAS_VEGAS Pro 22.0\." appear after downloader downloaded the files. I have runthe .exe installation file as admin.
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  @Pete-Lowland Hi . . . . Not a very efficient process, but it works for me.. . . . Agreed, an option I have used is to move the object/take to an empty track at the horizontal position where it is to be inserted and use it as the gauge the gap, open
• Video Pro X

  9 answers, most recent on 8/23/2025

  RE: Video pro x16 does not start
  @john1893 I've tried to reinstall the software, Further to what @Bol has written, can you explain why you needed to reinstall the software? Was this as a result of the failure to launch, or for some other reason, something that happened before? I
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @PETER-SMITH1397 Hi . . . . . can't get the MPEG_4 Activation to work . . . . . Is this the HEVC / h.265 codec activation message that pops up on first import of a HEVC/h.265 encoded video MP4 file? If so your Antivirus program may be blocking the
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 The NVidia GTX1600 is rather under-powered for a modern video editing app like Video Deluxe 2026, unfortunately. In my previous computer, running Windows 10, I had the NVidia 1650 and it was just about able to handle fairly complex video
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 Hello Jürgen, Contacting Magix Support is very difficult. I'm not a fan of AI chatbots myself, but more and more companies are switching to them. I actually understand that, because about 95% of the answers can be found on the internet or in
• Video Pro X

  4 answers, most recent on 10/23/2025

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  @Robert-Lyons-48 Hi One major difference between the two products is the timeline. Vegas uses a 'bottom up' order for overlaying images/video when creating Picture in Picture and overlay effects. Video Pro X uses a 'top down' approach, ie track 1 is