• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I'm really sorry I purchased Vegas Pro 23. First I had a problem with trying to make a title page. I contacted support and they sent me an email to say that "We sent your inquiry to Joe Blow" Well Joe Blow never did reply! Next problem was the help
• Other products

  30 answers, most recent on 1/16/2026

  RE: Topo maps broken in latest TRAVEL MAPS update
  Hi there, can anyone help me with a problem /i sitting with: I struggle with my Travel Map Program It does one of two things And before I start to point out the problem, I use Travel Map last year as since October, many times with no problem. So
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Reyfox, @browj2, @Gid Hi Tony, John, Gid @MovieEditorr sent me a link to a video of what happens with the SPR effect, I am still waiting for permission to post the video clip in the forum. In essence AFAICS the issue is appearing with this set up
• ACID

  7 answers, most recent on 4/25/2026

  RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  @Eric-Penington Yeah, for some reason, Waves seem to not correctly adhere to the VST standard, so they only guarantee that their plugins can be loaded in the programs listed on their website. There might be a somewhat hacky workaround. For this,
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  @Ronald-King Hi . . . . "Error while downloading covers from the Store. Please check if an internet connection is available" . . . It just comes back over and over, making the app unusable . . . . This would suggest: The Antivirus (AV) program is
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  @emmrecs @browj2 Hi Jeff, John I installed the trial version of PS 2026 on a clean Windows Virtual machine, it includes all 59 Movement templates which are not in the extra content downloads, the Movie , Slideshow and Disc templates etc are limited
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  ^I genuinely pity the obession with pedanticness which you seem to have! LOL(You literally seem to be obsessively pedantic about every single item of terminology, purely for the sake of being pedantic!)#The reason why I stopped bothering to respond
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  Sadly, I tried this. Didn't work. Removed all the files / folders and the registry keys. No luck. For fun, I removed 2026 and went back to 2025. Same issue. Clearly, there's some software conflict with an otherwise stable, happy Windows 11 install.
• Video Pro X

  2 answers, most recent on 3/30/2026

  [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start
  Hi! I was using V23 Build 356 in saturday and everything works great. After I finish movie I just turned off PC and didn't used it until now.Now I have VCRUNTIME140_1.dll error when I try to start V23. I uninstall all Microsoft Visual C++
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Jeff, thanks for the help, much appreciated. Yes, I have disabled the antivirus and also the firewall. Strangely, the problem occurred when I downloaded the latest X version, which did download, except that the pictures were blacked out, only a few
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x No... "Travel Maps" is just an annoying spammy gimmick, which 99.999% of video editors have absolutely no use for! Lol No, it is not a spammy gimmick. You obviously have no clue about what it does or how to use it. I use it with most of
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  No... I am not talking about the "Export Folder".The export folder = Whatever folder you designate it as, within the default-directory settings. 🙄👍#I explained the issue completely clearly in my post...When "Importing" footage into the MS program,
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @Szymon-Barabach You can reset the Acid program settings by holding CTRL and SHIFT on your computer keyboard and then starting Acid. Keep holding the keys until a small window appears and asks you to reset the settings Generally, a crash in ntdll
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick . . . . Blu-Ray. I thought it had gone the way of VHS . . . . Not yet, it is still quite popular, however there are fewer BD Burner and disc manufacturers. DVD's are nearly on the extinction list, the low resolution of 720 x 576
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: cannot register
  @leon-Shargel Welcome to the Magix user to user forums. Unfortunately, your first post here is very much lacking in detail! For we, fellow-users, to have any chance of being able to help you, please answer these questions: Where did you buy the
• Samplitude

  One answer, on 12/23/2025

  Can not monitor Playback to Monitors
  Focusrite 18i20 - Not able to Playback to Monitors I am using Samplitude 8X, (Properly Purchased & Registered) & installed. (to USB 18i20)  Have configured for Focusrite 18i20.Can Record...   But can not Playback to Monitors...   Have
• Movie Studio

  2 answers, most recent on 2/14/2026

  Audio problem with Magix MEP 2015 plus
  I have lots of footage using HD camera with 5.1 surround sound in AC-3 format. I used to edit this with no problems, until I got a new PC with Window 11 and reinstalled MEP 2015. When I try to load this footage to the timeline it says I need a free
• SOUND FORGE

  7 answers, most recent on 4/9/2026

  RE: Ozone elements says serial # wrong
  @Paul-Gaunt In addition to what @SP. has quite correctly written, please be aware that Sound Forge is now manufactured by BorisFX so all support requests should be directed to them. However, it is likely that the confirmation of purchase email you
• Video Pro X

  2 answers, most recent on 3/6/2026

  RE: DOSNT WORK AT ALL CRASH CRASH CRASH
  @Tim-Franks Hi As @SP. has suggested, if you would like help to determine what the issue is and possible fix, then in addition to the Reliability monitor information, we need more information, The specification of your computer system including
• Movie Studio

  7 answers, most recent on 2/20/2026

  Crashing in Windows 10
  Has anyone got this message previously. I had Magix Movie Studio 2023 and got this message. I, wrongly, assumed that by getting the latest version Video DeLuxe 2026 last week, that it may solve the problem, but alas, I'm getting the same issue. It
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x No... "Travel Maps" is just an annoying spammy gimmick, which 99.999% of video editors have absolutely no use for! Lol No, it is not a spammy gimmick. You obviously have no clue about what it does or how to use it. I use it with most of
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @John-Murray8461 Hi The issues you are having may be Windows 11 related, if you logon to the computer with a Microsoft account. By default this installs and activates OneDrive, your Documents folder is moved to the OneDrive cloud storage. This can
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @James-Hoare Hi . . . . Could not find a part of the program. Please install the program again . . . . This suggests to me you are referring to Vegas Pro or Vegas Movie Studio, is this correct? If so you are in the wrong forum, the Vegas product
• Movie Studio

  One answer, on 4/10/2026

  RE: Video Display/Audio in Video Deluxe 2026
  @hotdogs Hi and welcome to the forum. Please do not post the same question, multiple times in the forum. I have removed 2 posts on this subject. We need more information to help diagnose the issue(s) you are having: The specification of your