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Photo & Graphic Designer
7 answers, most recent on 5/6/2026
Cannot install my software on a new machine - no response to ticket
[Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was
Video Pro X
5 answers, most recent on 12/12/2025
RE: designed title addition
@DRORENGEL Hi I would agree with @browj2 and @DRORENGEL recommendations for ease of use. To assemble one manually within the software is possible you need the following: Images for each of the static items, saved as PNG image files with a
Movie Studio
12 answers, most recent on 5/1/2026
RE: Have downloaded Magix video de luxe 2026
Jeff, thanks for the help, much appreciated. Yes, I have disabled the antivirus and also the firewall. Strangely, the problem occurred when I downloaded the latest X version, which did download, except that the pictures were blacked out, only a few
Movie Studio
12 answers, most recent on 5/1/2026
RE: Have downloaded Magix video de luxe 2026
@David-Cowan Again, who told you there was no help available for Video deluxe 2026 Plus? Whoever it was needs to be "informed" that they are peddling wholesale untruths! The screen with the ten boxes would have been the one that allows you to
SOUND FORGE
3 answers, most recent on 1/20/2026
RE: My Audiostudio16 all of a sudden failed to record.
Hi @Michael-Prindle, you can download the unpacked main (.exe) installer for SF Audio Studio 16
Video Pro X
45 answers, most recent on 6/6/2026
RE: DVDs cut don't play
You must have an old copy of Bilbo's (PC) specs @johnebaker, here is the current version https://1drv.ms/t/c/bb228147f3dd175d/IQAozf92GS9wT4dtvtMWQvgMASOm2g53Yv-tf07_lqJToHA?e=LTwsWn . The bad news is that I tried that big burn from Avidemux MP4s
Music Maker
9 answers, most recent on 12/29/2025
RE: Music Maker Loops Unlimited Subscription
@David-M-Turner Hi The simplest solution to the issue is to stop OneDrive syncing the folders MMM uses, ie the Magix folder in your Documents folder if you installed with the default folder settings - see this Microsoft article . . . . the ones not
Rescue Your Videotapes!
One answer, on 1/30/2026
RE: USB Videowandler 2 – video jumps back and forth on Windows 11
@viller Make sure that USB selective suspend is disabled in your Windows Energy settings. Magix released updated drivers for Windows 10 a few years ago, but I don't know if they also work with Windows 11. The links are here: Video Converter Premium
SOUND FORGE
4 answers, most recent on 3/24/2026
Goodbye Sound Forge
Like a lot of people here, I've been a lot time user and a fan of Sound Forge since version 4.5c, when was it still developed by the amazing Sonic Foundry. It (was) a brilliant editor. Easy to use, fast, reliable. Things got much worse after version
Movie Studio
22 answers, most recent on 1/7/2026
RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
@me_again Hi Andy, Yes, the middle button at the top of the new (relatively) Magix Capture app. I call it an app because it works as a standalone. Those buttons at the top are for this new app. The ones at the bottom open the legacy features. EDIT:
ACID
11 answers, most recent on 12/30/2025
RE: [Closed] DLM manager fails to load on installation, so no built in plugins
SourceACID Pro 8.0 SummaryStopped working Date29/12/2025 09:14 StatusReport sent DescriptionFaulting Application Path: C:\Program Files\ACID\ACID Pro 8.0\acidpro.exe Problem signatureProblem Event Name: APPCRASHApplication Name:
Audio Cleaning Lab
11 answers, most recent on 2/24/2026
RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
@clement5 Can't the files be read because the CD is scratched? Or is just incompatible with your new computer? Sound Forge Pro 18 is not the latest version of Audio Cleaning Lab. Only the name is similar. Audio Cleaning Lab was a special version of
SOUND FORGE
31 answers, most recent on 4/17/2026
Sound Forge alternatives
I've been using Sound Forge since 1995 (Sonic Foundry - Sound Forge 3). Its been a fantastic workhorse for editing and managing stereo files (I use Cubase for multi-track as well as various Izotope products). They went through Sony and now Magix. I
Movie Studio
2 answers, most recent on 2/14/2026
Audio problem with Magix MEP 2015 plus
I have lots of footage using HD camera with 5.1 surround sound in AC-3 format. I used to edit this with no problems, until I got a new PC with Window 11 and reinstalled MEP 2015. When I try to load this footage to the timeline it says I need a free
Photostory
2 answers, most recent on 2/8/2026
RE: Photostory deluxe 2025
@geoff222 Hi In addition to @David-Robinson5527 comment. Assuming the computer is running Windows 11, is OneDrive actively backing up your Documents folder to the cloud storage? To determine this, in Photostory select File, Settings, Program Paths
Movie Studio
14 answers, most recent on 3/26/2026
RE: Hardware Rendering
@Carl-Johansson, @Reyfox Hi Carl, Tony multi-GPU with anti-interface filter enabled = 33 minutesmulti-GPU (hence hardware acceleration) = 7 minutes The Anti-interlace on result is an interesting one, a 470% increase in render time with the filter
SOUND FORGE
7 answers, most recent on 3/13/2026
RE: Sound Forge Audio Studio 17
@Rod-Devonshire But I think I might move over to Adobe Audition as my go-to audio editor now :) Slightly OT, but as someone who uses Audition v26 regularly (or at least tries to) do be aware there are a number of users, myself included, who are
Photostory
13 answers, most recent on 4/18/2026
RE: zoom in templates
@johnebaker Hi John EB, it includes all 59 Movement templates which are not in the extra content downloads, the Movie , Slideshow and Disc templates etc are limited . Interesting that these movement templates are not in the additional content. I
Movie Studio
4 answers, most recent on 6/7/2026
MAGIX Video deluxe 2026 Premium - My first voice over is the pits
I have made many productions now with everyones help and i am learning everytime but this is stressing me big time i used to make videos with txt info below my schenes..no speaking then i loved a.i. so i used a voice that worked for me but my family
Movie Studio
11 answers, most recent on 5/2/2026
RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
@CarpentersMate Looking good there, Mike! That looks like a very detailed project; and so far, and excellent video. That really was a special event. The green line is the volume curve; hide it by right-clicking on the audio object and unticking
Movie Studio
22 answers, most recent on 1/7/2026
RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
@browj2 Greetings John, Where do you see "Recording Level?" Ok, now you're frightening me. Is it just me that has a recording level button to press? Screen capture mode" you get a screen with a button in the middle Is that button called "Recording
ACID
3 answers, most recent on 1/1/2026
RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
@Andrew-Goode Thank you for the additional information. Every little detail helps! First, there is no phone number for Magix Support, sorry! Many years ago there used to be but it has long been discontinued, presumably because it was felt to be not
SOUND FORGE
31 answers, most recent on 4/17/2026
RE: Sound Forge alternatives
@rrayd, thanks, I was contemplating upgrading but I have done so the past 3 revisions with the bugs not fixed and popping back up after the trial period. This has caused a huge lack of trust and everytime I go to click the purchase button, I
Movie Studio
31 answers, most recent on 4/16/2026
RE: Video deluxe 2026
@ImTerribleAtThis Hi . . . . Magix Video Deluxe 2026 compatible with third party LUTs . . . . Yes with 2 provisos, the LUTs must be a 3D* LUTs and with a .cube file extension. * Nothing to do with 3D/Stereo, this refers to the number of dimensions
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