Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@chris-fleming4256 Welcome to the Magix user to user forums. Unfortunately, your first post is very much lacking in detail so any help is likely to be largely guesswork! Please read this pinned post and supply as much of the requested information as

Music Maker

4 answers, most recent on 5/27/2026

RE: Unable to Access Loops Despite Having a Yearly Subscription

@Daniel-Howard Excellent. You should select your last post as the solution of this question, just in case somebody encounters the same problem.

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

@John-Wurm It really depends on how old your USB video grabber device is. If it is really from 2023/2024, I think it should work fine on Windows 11 and simply install its driver automatically. Can you check inside the program under the Help menu (it

Photostory

19 answers, most recent on 6/14/2026

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

Hi, A relative of mine who knows about programming is helping me by reviewing all the checks I have made as suggested by you. We have also changed the video card without resolving the issue. He has asked me to go back to the OneDrive issue: make

Other products

20 answers, most recent on 5/27/2026

RE: Independence Pro 3.3

I deleted the program from registry , and then redownloaded and did what you suggested and it is working now, ty

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@PATIENT-X Just to let you know, @Tom_Sp was able to help me out behind the scenes and Magix support solved my problem. Thank you also for helping me reach someone who could offer me support. I hope the users in this topic also get their cases

Movie Studio

8 answers, most recent on 12/27/2025

RE: Error while downloading covers from the store ...

@Ronald-King Hi . . . . MAGIX Project\Movie Studio 2025 Suite" is in my "OneDrive\Documents" folder. . . . . That is the Magix folder I referred to in item 2 not the installation location or Program Data folder and the solution is in the 3rd

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

You can take any video (progressive), export it in Video deluxe 2026 .316 with Nvidia driver 591.74 as MPEG-4 H.264 with Nvidia hardware acceleration, and—as far as I have tested several times—you will get a jerky result.It's less noticeable with

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

@clement5 It is available for me on Amazon. Maybe it's dependent on the country? Can you open this link? https://amzn.eu/d/0i1JnSPv Here is the link from Magix: https://dl03.magix.net/soundforgeaudiocleaninglab4_dlm_losdhr.exe You should be able to

Video Pro X

7 answers, most recent 4 hours ago

RE: Any way to get a refund?

@DesertSweeper Did you watch the video? Hi I will when I get home tonight. I'm +4 GMT time

SOUND FORGE

No answers, created on 2/3/2026

Ikmultimedia

Hi, If anyone has TR6 Master Match, are you able to scan it into Sound Forge Pro 18 as a 64 bit plugin? I am only able to scan it in as 32 bits, and when I try to use it, Sound Forge crashes. Thank you, BJ

Movie Studio

One answer, on 2/22/2026

RE: [Closed] re-registration

@Ronald-Bonsack Presumably you have Vegas Movie Studio 11 from Sony Creative Software days in which case you need this thread, which is on the Vegas forum

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

To follow up on my request for help from Magix. I have had three emails from Magix which I believe are mostly BOT generated and although they were relevant the advice has not resolved my issue. The latest message said "If you still have the case not

Photostory

19 answers, most recent on 6/14/2026

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

@bdesha Hi Thanks for the feedback, pleased to hear you are now able to use the software. John EB

Video Pro X

One answer, on 5/8/2026

RE: [Closed] Render do not work and it freeze in Vegas Pro 22 P3-

@rolando-cosacov You'll need to ask your question on the new Vegas forum here: https://forum.borisfx.com/ FYI, it's not a good idea to post your details (such as your P3 number) in public forums. Others might use them to take over your product. I

Movie Studio

7 answers, most recent on 2/20/2026

RE: Crashing in Windows 10

@Mike-Edmonston Hi Are you creating or intend to create Blu-ray discs with the software? If so then there is a 'compatibility issue' with hardware acceleration encoding of AVCHD Interlaced video on Nvidia GPUs which support NVENC eg the GTX 10xx

Music Maker

7 answers, most recent on 2/22/2026

RE: LOST SOUND POOLS AND LOOPS

Guys...I figured it out..I got it! Thank you very much I am BACK!

Music Maker

4 answers, most recent on 1/8/2026

RE: Probleme saisie n° de serie

@Philippe-LeBannier Welcome to the magix.info users forums. You say you purchased the 2025 update. From where did you purchase it? I ask, because the 2026 update is the current version; I don't believe the 2025 version can still be purchased

SOUND FORGE

7 answers, most recent on 1/2/2026

RE: Forge seriel number not registering

@flackie5022 Which version? Did you get an error message?

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Frank-Pietrantoni9884 Hi Frank, We're off-topic here, but: In your first post, you mentioned that it was your "desire to upgrade to Vegas Pro 23" which, I presume, you are already using a version of Vegas. If it's Vegas 22, then you have the EULA

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

Thank you for your response, however none of these solutions helped.

SOUND FORGE

6 answers, most recent on 3/14/2026

RE: Missing dll file

@robert-watson1528 Your post has nothing whatsoever to do with the question asked by the original poster and so is considered as hijacking. If you wish to receive advice and help from fellow-users (there are no Magix staff present here and personal