• Rescue Your Videotapes!

  4 answers, most recent on 4/10/2026

  RE: je n'ai pas recç mon numéro de serie pour enregistrer mon logiciel
  @BRUNO-PACELAT Puisque votre article est encore dans sa boîte, veuillez consulter ce message d'assistance : https://www.magix.info/us/support/?question=349256&category=0&title=how-can-i-redeem-the-voucher-code-for-my-box-version. Il
• SOUND FORGE

  2 answers, most recent on 3/2/2026

  RE: serial number
  When you sign up for the (try for free) trial version of Sound Forge , Magix/Vegas emails you an activation serial code which you can use for 30 days without limitations, aside from the included third-party add-ons. If you go ahead and purchase, you
• ACID

  One answer, on 5/4/2026

  RE: Old Software on a dead laptop
  @Terrell If you registered the Acid 6 in your Sony customer account, you should theoretically be able to use the same login credentials (I hope you remember e-mail and password) on Magix.com (all accounts were transferred from Sony to Magix) and
• Movie Studio

  2 answers, most recent on 2/19/2026

  Activating the "Extra" (included) effects packages in Movie Studio 202
  I have tried contacting NewBlue, proDAD, and Magix for support (the latter cannot even create a support ticket - "The support request could not be saved."). I bought Magix Movie Studio 2024 Suite on 29 December 2025. I have today (18th Feb 2026)
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering
• Music Maker

  7 answers, most recent on 2/22/2026

  RE: LOST SOUND POOLS AND LOOPS
  SP. I went back to one of my Magix Music Maker email activations and re-installed 2021 Music Maker. It installed successfully. I tried to log in to the the store and I was prompted to input my p3 code. I copied and pasted into the bar and got this
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the
• Photostory

  3 answers, most recent on 6/8/2026

  RE: can't find activation code
  @william-jones6679 Welcome to the Magix user to user forums. There are no Magix staff present here so no-one can email you any activation code, sorry! However, you say you purchased PS 2026 on disk. From where did you purchase it? Magix software
• ACID

  2 answers, most recent on 2/26/2026

  RE: acid pro 8.0 activate serial number
  Bonjour j'ai acheté music studio 7 je les réinstaller après avoir refait mon ordi le souci je veux l'activer en ligne pour recevoir le code de validation mais apparemment sony n'excite plus donc je me retrouve avec un logiciel sans pouvoir en
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  Hi, I have purchased the Vegas program and now cannot even open the program. First, a window pops up asking me to "Activate and Register immediately online". Once I click on that, another window pops up with the message: "This serial number has
• Other products

  One answer, on 4/16/2026

  [Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)
  Hello, I am using VEGAS Pro 23 purchased through Steam, and I am experiencing a rendering issue. Whenever I try to render a video, I receive the following error message:“An error occurred while creating the media file. Error code: -17”Sometimes it
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  [Solved] Unable to Activate SF18 Pro after a reformat of my computer
  The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in
• Rescue Your Videotapes!

  One answer, on 4/8/2026

  RE: Unable to Activate Product – Error -24 (New Purchase)
  @konstantinos-georgakis Welcome to the Magix user to user forums, so not a contact for any Magix Support staff and no-one who posts here can offer any help to you, other than the following: The only person who can resolve this for you is the
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Etienne-Verstuyf HI When you purchased VDL 2026 Plus you will have received an confirmation email with the serial number, beginning with P3- for the software. Copy and Paste the whole serial number into the activation dialog and use the email
• Movie Edit Now

  One answer, on 2/28/2026

  Activation of HVEC-Codec Feature
  Hi all, I had this activated on a previous computer. I've a video from an iphone that I want to edit. It's probably the first time doing it on a new PC. It says I need to activate the HVEC-Codec. I had the orginal order number and it had the
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell Hi, I doubt that you received such an email from Magix. I have never heard of Magix threatening anyone with legal action. They can simply disable your software by blocking the activation code. It is probably a scammer. I recently got
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  RE: My Audiostudio16 all of a sudden failed to record.
  Hi @Michael-Prindle, you can download the unpacked main (.exe) installer for SF Audio Studio 16
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell Hi, I doubt that you received such an email from Magix. I have never heard of Magix threatening anyone with legal action. They can simply disable your software by blocking the activation code. It is probably a scammer. I recently got
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  @Hanna-Auchynikava  Подписка Loops Unlimited должна быть доступной вам до апреля 2026 года. Насколько мне известно, ограничений на 6 месяцев нет. Ваш купон может не сработать, потому что ваша подписка действует до апреля. Если это ошибка, вы можете
• Music Maker

  2 answers, most recent on 3/15/2026

  RE: I installed Music Maker 2014 in new computer.
  @TERRY-BEACH Hi Error code -10  means the program online connection had an error, or was dropped/interupted. Assuming the new computer is running Windows 11. If the serial number begins with P2- then this may be the issue, the P2- serial numbers
• Movie Studio

  4 answers, most recent on 4/30/2026

  RE: Premium Content
  @M-J-S Hi, What email address was the "voucher" sent to? It is in the email that you received with the purchase of Video Deluxe, that contains the serial number for VDL, and a link to download VDL and its manual. Scroll down, the Coupon code should