• Music Maker

  7 answers, most recent on 2/11/2026

  RE: How to Change Hand to Cursor
  @Whoking Welcome to the Magix forums. First, can we establish whether you have Music Maker 2026, which is actually version 34, or whether you are asking about version 24, so a much older product? Assuming you have MM 2026 it would seem you want to
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . Instead, it always just displayed the file's name as "whatever the file's name was". . . . . In your images above, what is being changed is the Movie (Timeline) name, which is displayed in the timeline tab and above the
• Movie Studio

  3 answers, most recent on 3/20/2026

  RE: [Solved] Ecxeption 0xc0000005 "Access violation"
  @OUPA_76 La première chose à faire est de redémarrer votre ordinateur. Veuillez sélectionner l'option « Redémarrer » et non « Arrêter ». Si le problème persiste, il se peut qu'il y ait un souci avec les paramètres du programme. Vous pouvez
• ACID

  5 answers, most recent on 4/3/2026

  RE: ACID Pro will not launch
  @G.K.G. Because you have Sound Forge Audio Studio installed you definitely also have the Magix Low Latency ASIO driver on your system. This is an old version of ASIO4ALL and on certain modern Windows versions, it can become unstable. I recommend you
• Video Pro X

  One answer, on 5/8/2026

  RE: [Closed] Render do not work and it freeze in Vegas Pro 22 P3-
  @rolando-cosacov You'll need to ask your question on the new Vegas forum here: https://forum.borisfx.com/ FYI, it's not a good idea to post your details (such as your P3 number) in public forums. Others might use them to take over your product. I
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Greetings Mike, Assuming that MEP couldn't find the photos and they aren't in the Recycle Bin as Al suggested, then this is a long shot but may be worth a try. If the computer was left on for hours, is it possible that Malwarebytes
• SOUND FORGE

  4 answers, most recent on 3/24/2026

  RE: Goodbye Sound Forge
  @Olec Everything there was to uninstall - has been uninstalled, everything that failed uninstall - has been deleted or cleaned up from the registry, yet the problem still remains. Obviously, that's not the case. Otherwise it would work. The
• Off topic

  160 answers, most recent 11 hours ago

  RE: Magix support has not responded to support tickets for months
  I'm really sorry I purchased Vegas Pro 23. First I had a problem with trying to make a title page. I contacted support and they sent me an email to say that "We sent your inquiry to Joe Blow" Well Joe Blow never did reply! Next problem was the help
• Movie Studio

  3 answers, most recent on 2/17/2026

  RE: [Solved] .MVD Problem
  @Turkana I'd use that "Merge Movies" option with caution; it will delete the movie you are merging into the target movie and "Undo" will not retrieve it. I would be inclined to simply use one project, with multiple movies/timelines in that project
• Other products

  3 answers, most recent on 3/26/2026

  RE: Photo manager deluxe - clouds and local drives
  Hi Jeff, Thank you for your answer. I will not delete any photos. I don't like clouds anyway and I am trying to gather all photos in one place - I have an external harddrive that I also use. I must then try to collect all photos there, before
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  @Olec, "broken installer" for 18 or 15 and do you mean you cannot install using the install manager or the unpacked .exe installer for the main SF application? .. which would still be in your 'Documents> MAGIX Downloads' folder if you did not
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @Szymon-Barabach You can reset the Acid program settings by holding CTRL and SHIFT on your computer keyboard and then starting Acid. Keep holding the keys until a small window appears and asks you to reset the settings Generally, a crash in ntdll
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  @David-M-Turner the answer was requestors from OneDrive kept popping up and asking me to keep or delete files which made Music Maker freeze every single time OneDrive is rather notorious for causing this type of error! The general advice for users
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 OK. In case you didn't try to delete/rename the musicmaker.ini file to reset the program settings, I suggest you try that as well. It should be located in the \AppData\Roaming\MAGIX\MM2026_Premium\ folder. But you'll find this file only if
• SOUND FORGE

  7 answers, most recent on 4/2/2026

  RE: soundforge 17 error
  In that case, I would uninstall Sound Forge using a third-party uninstaller like 'Revo Uninstall' that can uninstall and remove left-over registry entries and other pertinent data the Windows uninstall leaves behind, which can cause issues to
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Mike, ouch! Is it possible to invade a PC and  precisely DELETE specific files? Unless you have serious security issues with your setup, the answer to that would be No. When you opened the project again, did MEP protest that it
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x . . . . I didn't bother responding to what you wrote as I've already fixed the pop-up issue myself . . . . Common courtesy would dictate that you respond with the fix you applied to help others in the future. John EBForum Moderator Ok
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x Hi . . . . tick all the boxes, and so install all then delete the shortcut icon for Travel Map off your computer . . . . That is a fudge, the correct solution, if you originally installed all the Extra Content, is to uninstall the Travels
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi To report a bug use the Support option at the top of this page, scroll down to the bottom of the page and select Send email then follow through the dialogs. I have sent a report along with a link to this topic and an image of
• Other products

  3 answers, most recent on 3/26/2026

  RE: Photo manager deluxe - clouds and local drives
  @Kanina Welcome to the Magix user to user forums. DO NOT DELETE YOUR PHOTOS FROM WHEREVER THEY ARE CURRENTLY SAVED! Photo Manager is a database record of where any photos on your computer are currently stored, it does not "save" the actual photos.
• Other products

  3 answers, most recent on 3/26/2026

  Photo manager deluxe - clouds and local drives
  Hi, I am new in the Magix universe. I have installed the Photo Manager Deluxe programme. According to tutorials and description, it should be easy to install from Clouds. Still, I have problems with this. Will all the photos end in this programme as
• SOUND FORGE

  4 answers, most recent on 3/24/2026

  RE: Goodbye Sound Forge
  Just please do not ask me to uninstall previous versions, or anything like that. Everything there was to uninstall - has been uninstalled, everything that failed uninstall - has been deleted or cleaned up from the registry, yet the problem still
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  I have uninstalled and reinstalled 2 times now with no luck. Other than this error the program is great. I had no popups stating an error or anything else.  I googled for a good 7hrs and found no threads on any site that could help me either.
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi To report a bug use the Support option at the top of this page, scroll down to the bottom of the page and select Send email then follow through the dialogs. I have sent a report along with a link to this topic and an image of