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Hi @--Catedral and welcome to the Magix Sound Forge users community. The destination for activating SCS (Sony) versions no longer exists and there is also s relatively new procedure for activating the legacy SCS software (Sound Forge, Acid, Vegas,

MAGIX

10 answers, most recent on 3/30/2026

Service Status: Loops Unlimited #Solved

We are currently experiencing lingering effects from an outage with one of our cloud providers.Although we successfully restored or migrated many services over the weekend, there are still ongoing issues with the subscription management for Loops

Off topic

160 answers, most recent 14 hours ago

RE: Magix support has not responded to support tickets for months

I have been getting a 'Read Error' Message when clicking on sound loops in MM2025. I tried to send in a ticket about this but always getting a 504 time out. Anybody home over there at magix? I reinstalled the program twice and it still gives me that

Music Maker

8 answers, most recent on 1/3/2026

RE: GETTING SCATTERED PROGRAM SCREENS WHEN STARTING MUSIC MAKER! WHY?

im having Trouble Receiving my 2 Ordered PRODUCTS, CD's ... Email: Email removed by Moderator........I Started a Customer Service TICKET & i Get NO REPLIEs..... I ORdered my Products Over a Month ago. PLEASE sen Help

Movie Studio

4 answers, most recent on 4/30/2026

Premium Content

I recently purchased and upgraded to Video Deluxe Premium 2026. I paid extra for this version because of the "Exclusive" add-ons. Where are the proDAD VitaScene V5 Pro effects suite with over 1,700 powerful effects and filters located? What email

Photostory

2 answers, most recent on 2/26/2026

RE: [Solved] PS 2026 Uprade freezing

Hi John, Thanks for getting back to me. I used PS2024 on this laptop with no issues but following on from your suggestions I signed out of one drive which I don't need anyway but that didn't have any impact I have a mixture of jpeg & HEIC

SOUND FORGE

2 answers, most recent on 12/21/2025

RE: Sonnox plugins error

Really? No one else has had this issue? Yes, plugin is in correct VST3 common files folder and plugins were refreshed during the process of starting over, a fresh install, that Sonnox support suggested.

Audio Cleaning Lab

3 answers, most recent on 1/8/2026

RE: Sounf Forge Cleaning Lab 4 - upgrade options

Hi @Jorge-DeOliveira, ACL has it's own forum, Perhaps someone there has relevant info.https://www.magix.info/us/audio-forum/audio-cleaning-lab/info Moderators can move the post over to there if you like.

SOUND FORGE

7 answers, most recent on 3/13/2026

RE: Sound Forge Audio Studio 17

If anyone knows of a fix though, I would be very grateful. I just want to be able to reinstall the software, but the .exe doesn't run. Perhaps there are some left over folders from the previous install that I need to delete ? Thanks in advance.

Off topic

2 answers, most recent on 4/11/2026

RE: Ownership of Vegas Pro

@Time-Tree Magix is bleeding money. They went nearly bankrupt in 2023. They needed to downsize massively and couldn't longer support multiple video and audio editing programs and sold about 3/4 of their portfolio to BorisFX. The content creation

Movie Studio

5 answers, most recent on 4/18/2026

RE: LOSS OF OF PLAY BACK BAR.

@Steve-Smith Could you describe more clearly exactly what you mean by "playback bar"? Or give us a screenshot. To ungroup the audio from the video, click on the video+audio object, then click the broken chain icon (or Shift+G). The tooltip appears

Off topic

160 answers, most recent 14 hours ago

RE: Magix support has not responded to support tickets for months

@Jerry-Nixon It's obvious that a backend server isn't working. The current outage started Friday afternoon. It isn't likely they will do something about this over the weekend. If you visit the audio subcategory on Producerplanet.com (which is the

ACID

One answer, on 5/13/2026

RE: Quantized Timeline Jumping / Live Arrangement Performance

@Levar-Higgs Acid is no longer developed at Magix. Boris FX took over. You can find the forum here and post your suggestions there: https://forum.borisfx.com/c/acid-pro/ Be aware, they currently don't have enough staff members to develop a new

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

@riley-colwell Some weeks ago there was a problem on the US store of Magix where PayPal kept the money and didn't transfer it over to Magix. This meant customers didn't get the programs they paid for. Maybe this is the same problem you

Movie Studio

One answer, on 4/9/2026

RE: [Closed] Register my produkt to be able to activate

@Bossebo Hello Bossebo, BorisFX has taken over all Vegas products. I suggest you make a post here for assistance: https://www.magix.info/us/proxy/8a40d5e2450b605a174d/?link=https%3A//forum.borisfx.com/c/vegas-pro/vegas-older-software/65

SOUND FORGE

8 answers, most recent on 3/31/2026

RE: Wave Hammer - Sound Forge 18

@rraud What will they f__ up next? If there is a next.. Since today Sound Forge is listed as a new app in the Boris FX Hub (as is Vegas). If they took the software over from Magix we might finally get some updates in the near future.

SOUND FORGE

15 answers, most recent on 5/8/2026

RE: Unable to Activate SF18 Pro after a reformat of my computer

@px41 I had the same problem. Magix closed my tickets automatically over a period of three months until I got lucky and @Tom_SP (which sometimes writes here in the forum) saw my complaint and responded and forwarded my ticket to a human support

Music Maker

16 answers, most recent on 1/12/2026

RE: Midi keyboard not playing live

@Alex-Kirkwood The lower the buffer the more likely you'll hear clicks and pops due to lost samples. You can get an ASIO capable external USB audio interface which takes over the audio processing from the CPU. This is recommended for music

Movie Studio

6 answers, most recent on 2/7/2026

[Solved] Background app from Magix

Greetings, I'm confused again. A few weeks agok this topic (https://www.magix.info/us/forum/why-does-fabs-exe-need-to-run--992593/#ca2002524) was resurrected. I would have posted this query there but as I can't I won't will I? 😇 In it, after

Off topic

160 answers, most recent 14 hours ago

RE: Magix support has not responded to support tickets for months

I purchased Sound Forge Pro 18 at Walmart Online. The voucher code does not work on Magix website. I've emailed twice with no response other than the ticket was generated. The website says 2-4 days for a response, but it's been over 10 days. I want

SOUND FORGE

9 answers, most recent on 6/4/2026

RE: Is this the end of Sound Forge?

I upgraded to 13, 14, 16 and then stopped. The same bugs. No fixes.. wasted money upgrading.I now use Sound Forge 11 and Acoustica by Acon Digital. Acoustica is super fast at loading and SF11 is more stable than any of the versions Magix released.I

SOUND FORGE

16 answers, most recent on 3/18/2026

RE: Registration issues with Sound Forge 11

@randy-flemming, @martin-Dewsnap Hi There have been issues with logging in to the forum and software logins, over the weekend. At the time of posting this comment, the forum login appears to be fixed, however software logins, eg Magix Hub and Store

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@browj2 Hi John The version number for MMM 2026 is 34.0.0.6 I, too, cannot replicate the issues you are having, including spreading different panes over 2 monitors, restarting they come back into their last used positions. I am on the 591.86

Off topic

160 answers, most recent 14 hours ago

RE: Magix support has not responded to support tickets for months

Over 24 hours since my last email to the BOTs and no response. Having read the threads on this post I am not surprised. And I had such high hopes. I don't hold out any hope I am afraid. I have several responses from the BOT's saying "reply to this