• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @James-Hoare Hi Thanks for the additional information. . . . . Windows 11 Pro Version 25H2 . . . . I suspect the issue is may not be with Magix Movie Studio (MMS). Are you logging into Windows using a Microsoft Account and is OneDrive active and
• SOUND FORGE

  5 answers, most recent on 2/12/2026

  RE: Version 14 Missing VST Plug in Rack Missing inter alia
  Hi @Gr8fuldan, firstly, this is a 'users' forum. Other users and moderators on this and other Magix discussion groups do not have access to activation serials and other personal info. When activating Sound Forge, your old email address does not need
• Off topic

  162 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Rafa-Marciniak Hi If you know the error in your email address when you purchased Video Deluxe, login to your account through the magix website here, the icon, is top right of the home page, using the incorrect email address and password used at
• Movie Studio

  No answers, created on 12/28/2025

  I'm looking to upgrade
  Hi, Would you be able to explain the difference in details of what I would be really getting or missing out on if I just settle for the movie studio 26? I have Magix movie studio 25 deluxe and it has been a pleasure using it. I do however want the
• Movie Studio

  8 answers, most recent on 2/5/2026

  RE: Repeated glitch in burned disc
  @k9vet Hi Would you please answer the specific questions you have been asked regarding disc brand, type and the burn parameters. General comments make it difficult for us to be more precise in diagnosing the issue you are having. . . . . 8.5gb
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Please confirm what the Windows 10 pc CPU is - Intel or AMD? . . . . open the AVI files with windows mediaplayer on a widows 10 computer, no problem everything OK. . . . Odd . . . .   Media Player being able to play the files on the
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  @Aamer-Bader Hi, Did you not look at any of the information that I gave you? Also, you didn't answer my questions. When you cut, there has to be a reason. What is your reason for just cutting with T? Another method, you can drag the playback cursor
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does
• Music Maker

  One answer, on 12/20/2025

  RE: help
  @Alexander-Farris Hi Please note this is a user to user forum not Magix Support. In what way is the redemption page, here, not working? Are you using the same email address to redeem the voucher as used for purchase? The page is working at the time
• Rescue Your Videotapes!

  One answer, on 1/30/2026

  USB Videowandler 2 – video jumps back and forth on Windows 11
  Hi, I’m using Rescue Your Videotapes! (USB Videowandler 2), purchased in 2017. It worked perfectly for years on Windows 10. After moving to Windows 11, the audio works flawlessly, but the video repeatedly jumps a few frames backwards and then back
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  I still see Movie Edit Pro listed here. Movie Studio is too "advanced" for my aging brain, and I miss the MEP interface (just don't miss the glitches). @KJS-LES Hi, just to add my bit, most of us here have had Movie studio for a long time, from back
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  @KJS-LES Hi again Kami, I assume you mean that your account shows only MMS 2023 Platinum? If so, that is because it is the only Magix software you currently own, apparently. Your account will not show any potential upgrades (i.e. "new" versions).
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds, @me_again Hi Al, Andy I have tested one of my 4K UHD 50 fps video clips exporting as 4K UHD, changing only the framerate to 59.94 fps, before and after updating the RTX driver from 581.80 to 591.86 and the Magix patch to fix the issue with
• Movie Studio

  7 answers, most recent on 1/14/2026

  RE: [Closed] why does FABS.exe need to run
  @rolf-oosting Hi Please do not resurrect old topics, this one is over 12 years old. Magix, is the company, not a product name and is not BorisFX. BorisFX only purchased Samplitude, Sequoia, and Music Studio from Magix, and some of their plugin
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hi There are three sources to modify: If you are gettting them by email, login to your Account at magix.com, icon top right of the home page, using the email address and password VDL is registered with.Under Info service uncheck
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @browj2 Hi John I have tested both RTX and iGPU exports with an 11 min 31s long Project in VPX 17, set up as you described above. The RTX export concluded with no crash, or error messages and played correctly.to the end. The iGPU rendered exported
• Off topic

  162 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain to
• Off topic

  162 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Off topic

  162 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  For what it's worth, this is what I suspect is going on: In a comment above, Tom stated that there are support staff - but that staff might have been just Tom. It is possible that for software development and updates he might have been contracting
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan Hi I am in agreement with @emmrecs comment 'consider a new, more modern machine' Your current PC is below the minimum specs for running VDL 2026, upgrading the RAM may be difficult, the current offerings from quality respected brands of
• SOUND FORGE

  13 answers, most recent on 12/23/2025

  RE: Sound Forge Pro 18 - can't change bit depth to 32
  @David-Rees Hi I can replicate this using the steps you have given, however it does beg the question why are you doing this? Increasing the bit depth from 16 to 24, 32 or 64 bit does not gain anything in dynamic range or compensate for editing
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  Hi I have changed the 3 videooption to CPU with no sucess. Mu computer: ASUS Vivobook S15 Windows 11home ver 25 H2 (26.200.7462) Processor: Snapdragon(R) x Plus-X1P42100 Qualcom(R) Oryon(TM) CPU 3244Mhz Display/grafikk: Qualcom(R) Adreno(+M)
• Video Pro X

  9 answers, most recent on 1/22/2026

  RE: Access violation error n NTDLL,dll
  @rob1200 Hi . . . . Access violation in module NTDlL.dll’ exception 0xc000005 . . . . integrity check with DISM.exe . . . . Did you follow this up with a sfc system check, DISM only checks the integrity of the OS image/recovery environment stored on
• Other products

  4 answers, most recent on 12/20/2025

  RE: Strange error message with Photo Manager Deluxe
  @Linda-Lawson Hi . . . . WINDOWS 11 25H2 . . . . Are you logging into the computer with a Microsoft account? If so, it is likely that your Documents folder and 2 others are synced to, and using, OneDrive as 'backup' storage, and this may be causing