• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  Re email notifications.... I don't remember seeing the object to click to notify me by email there's a reply. (Nor on my replies.) The only thing I see and have checked is "I want to follow this post."
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  John EB and SP; Thank you both for the suggestions,which I have trried. Unfortunately, nothing has worked. What is more dissapointing than the software not working is Magix's lack of support and hiding behind bots that close cases without any
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Just a follow-up on the comments from the now banished user about Magix On-line World and Xara On-line and to clear up any misconceptions about the statements: As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  @MAGIX_Redaktion Hi Hopefully you will have an update for the users this week and the server is up and running again. Obviously as it's the weekend no progress can be made. Stephen Forum Moderator
• Off topic

  5 answers, most recent on 6/3/2026

  RE: Is it worth continuing to invest in Magix Software
  @DesertSweeper Hi On the Store tab open the Themepacks category and select The Ultimate Travellers Pack, there you will find what is included. John EB
• Audio Cleaning Lab

  4 answers, most recent on 4/17/2026

  Magix Cleaning Lab 2013
  My husband has Magix Lab Cleaning 2013 but when he goes to use it, a screen appears saying levels too high or levels too low. Is there a way we can get the levels back to normal and he can carry on using it?
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  @mary-o Hmm, that's odd. Have you tried restarting your computer, just in case there is a Windows update that needs to be installed? Please select the Restart option and not the shutdown option. Sometimes programs don't work correctly without a
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @me_again Hi Andy, I suspect VdL 2025 is viewed in the same light as 2024 by Magix developers. I would be delighted to be proved wrong! Jeff
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @James-Fleming6483 @browj2 Open Magix Capture, click on Screen Capture (but you already know that 🙂) and click on Recording Level. if Stereo Mix is disabled then Enable it. If Stereo Mix is already enabled then ... AndyW edit, ps @CubeAce
• Music Maker

  7 answers, most recent on 2/22/2026

  RE: LOST SOUND POOLS AND LOOPS
  @ed-malone I'm pretty sure that Music Maker 2021 can no longer connect to the servers. That's why you need to install version 2024. And it's not necessary to enter the P3 number again. Logging in is enough.
• Video Pro X

  7 answers, most recent on 6/19/2026

  Any way to get a refund?
  I bought VPX17 "ultimate" and installed it on two devices. After many hours none of the extra "ultimate" add-on work. I even bought a second VPX17 and cleaned my system completely of all old Magix related programs, directories etc (including
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  Thanks for info, but I am in over my head. after several hours the 'grabber' is located in "other devices' and the drivers do not get there and I have no idea how to fix it.
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 It is highly unlikely, I think, that you will receive any sort of reply until at least next week, i.e., after the New Year holiday. JeffForum Moderator
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  Man, Thank you for that info SP. It really looks like that problem is entirely with WAVES, so I got a live agent scheduled to work on my PC remotely next week. Again, thanks for that info above man.
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  Hi, Update to the above. Export failed at 7:29:13 after 1h 44m. The project is 7:30:06. However, the video was created and the end is during a fadeout. This may be a coincidence, but I noticed that the export seemed to fail where the playback marker
• Movie Studio

  One answer, on 5/26/2026

  RE: Mixdown showing hardware acceleration deactivated in Movie Studio 2024
  @Pshybysz With driver version 59x, Nvidia depreciated certain NVENCODE API presets for GPU encoding that Movie Studio relied upon. You must either downgrade the GPU driver to version 58x or upgrade to the latest version of Movie Studio as the old
• Movie Studio

  One answer, on 12/25/2025

  RE: [Video Delxue 2026 premium] always crashes during export
  @FIA2008 Hi The export crashing for different formats would suggest there is an issue with a video/image object or an effect/transition applied. If the export crashes at the same movie time, if you did not note this then export again and watch the
• Web Designer

  One answer, on 3/20/2026

  RE: Magix Web designer Premium Upgrade
  @Ria-Werven This software is no longer published by Magix. You need to subscribe at Xara.com to get the newest version. They have a 30% off discount code on their website for Magix customers if you subscribe to Xara Web Designer 2026. That's all.
• SOUND FORGE

  8 answers, most recent on 2/25/2026

  RE: Sound Forge Audio Studio works incorrect with VST3 plugins
  I tested SFAS 17 with plugin scan files taken from Music Maker 2026. Yes, the program recognized all plugins, but not all of them agreed to work correctly. If anyone is interested, I will now describe the results of my tests. The program acts
• SOUND FORGE

  8 answers, most recent on 2/28/2026

  RE: Sampler tool not working in SF 18
  I've just upgraded to Sound Forge Pro 18 and am encountering the same issue. The sampler tool is not working. No errors are generated, just nothing happens at all when trying to open the tool. I've also just opened a Magix support case.
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 Hi John. Thanks for this update. I'm glad there is a workaround. BUT, it seems highly likely that the next Windows Update will restore the problem so it is likely the workaround will need to be repeated. I know you have the M-Audio M-Track,
• SOUND FORGE

  4 answers, most recent on 3/16/2026

  Subscription
  I have a 365 subscription for SF 18. With MAGIX abandoning Sound Forge, what happens with that? Will it continue? Will I be able to buy credits to use with text to voice? Also, is there any plan for anyone else to pick up Sound Forge?
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Etienne-Verstuyf From where did you purchase the DVD? The fact that the serial key on the back of the DVD case and on the invoice is not accepted suggests you may have bought the product from a third-party seller I think. If so, it is the seller's
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp @Christiaan-Deliaert @emmrecs Hi Tom This is something that has to be looked into as there are still ongoing issues in sales and communication. Could you please have your team look into Christians problem? Thank you Stephen Forum Moderator