• Movie Studio

  3 answers, most recent on 2/27/2026

  MPEG4
  I paid for the MPEG4 addition and it said it successfully loaded but I still cannot open MP4 videos in Magix Movie Studio Pro 14. Only get black screen. Any suggestions or ideas will be appreciated..
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Alex G That is my point;- you are looking elsewhere for a different product , (sales) I am only thinking of buying it as full video program not as a subscription. and i cannot make my mind up
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Hi @johnebaker I see MediaInfo has doubled in size since I last used it 😬. Here is the MediaInfo report and the settings of VPX16. If there is a Computer God out there in Cyberspace I would very much appreciate that Computer God endowing @johnebaker
• Movie Studio

  One answer, on 1/18/2026

  How to use the Backgrounds objects?
  The project is 16:9 , I have few jpg's not alike so I want to use a 16:9 background from the templates, say gradient 3. When clicked this pops If I "Apply", the BG is mixed with the jpg I couldn't find the way to set it to 16:9 as true BG to the XY
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  Hey Al & John EB! 😀 Sorry for the delay: (Always happy to see you guys again)! 😄 Excellent instructions both Al & John EB, (thank you)! Really nice detailed tutorial from Al! "Right click the track audio object in the track - display track
• Off topic

  5 answers, most recent on 6/3/2026

  RE: Is it worth continuing to invest in Magix Software
  Hi so in order to solve the infamous "Could not find part of the program" error I installed the VPX17 trial thanks to a tip from @johnbaker which solved the issue. SO I will invest in Magix for a while longer as learning Resolve, for me, is just a
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Hi yes it was the first thing I did - but to no avail
• Photostory

  19 answers, most recent on 6/14/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi John, I followed the full procedure for fixing Windows system file issues and encountered the long pause at 63.2% during the RestoreHealth run. Windows reported that "details are in the CBS log file". Unfortunately, the final outcome was still
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell Hi, I doubt that you received such an email from Magix. I have never heard of Magix threatening anyone with legal action. They can simply disable your software by blocking the activation code. It is probably a scammer. I recently got
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Greetings Al, If it's any help, for such problems I use Exiftool (which is Command Line only) and Exiftool GUI here https://exiftool.org/gui/ ( I found out about this program here
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  Hi Al. I've just seen this post. Try exporting at exactly 60 fps rather than 59.94. I know you don't like doing such things but is the result smoother? Ray.
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @johnebaker John, I've uploaded a better original candidate: my driveway: https://drive.google.com/file/d/1qosM7UbJwQjvh7v-c6SLtGdj7FiBbCu9/view?usp=drive_link As an aside, after an update to the Intel driver, and with VDL v316 and the 591.86 NVidia
• SOUND FORGE

  One answer, on 1/15/2026

  HELP! i got charged for audio studio 17 upgrade but never got license
  I have reached out twice now in the last few days through support and havent got any resolution. please help!
• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  Hi, I have just installed Video Deluxe 2026 Ultimate, but I only have the Premium edition. In 'About Magix Video Deluxe', it confirms that I have the Premium edition. I have redeemed the coupon code, but cannot find the Ultimate pack. I cannot find
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  So I decided to go to Haawk's website to see if I could find a better resolution to the Copyright problems. They have a Whitelisting process where you can explain your licensing and provide your Youtube channel address so they wont flag the story
• Off topic

  5 answers, most recent on 6/3/2026

  RE: Is it worth continuing to invest in Magix Software
  Good lord I have never clicked on that "Store" tab....extraordinary - thank you so much!
• Music Maker

  7 answers, most recent on 6/14/2026

  RE: Magix Music Maker 2026 Premium – Software Becomes Unresponsive
  I have just checked and my Text Cursor Indicator and it is already disabled in Windows
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  @badbob Hi, We cross-posted. I see. I strongly suggest that you upgrade to Video Deluxe 2026 Ultimate (current name for Movie Edit Pro) which has proDAD Mercalli to stabilize video clips. Save yourself a ton of work. Just make sure that your
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to
• Samplitude

  7 answers, most recent on 3/31/2026

  RE: CC control of VST within Samplitude Pro X7
  Yes, that plug-in does have that Receive MIDI option and I tried that as well. Lost track of everything I've been trying. Have a query floating about in Line6's world. There are LIne6 discussions of difficulties with MIDI control of that Native app
• Movie Studio

  14 answers, most recent on 3/19/2026

  RE: Separating Audio Tracks Video deluxe 2026 premium
    Thanks, that is partially what I was looking for. After I get the audio and video on separate tracks, I need both of my audio tracks to have their own tracks. I'm trying to eliminate the need of swapping between my audio tracks
• SOUND FORGE

  5 answers, most recent Yesterday

  Software will not load on my new computer (Windows 11)
  Hi, any suggestions? It will not load beyond the picture and support ignore all emails for help. I had this problem about 8 months ago when I tried to install it on another new system. Someone suggested remove the file "Magix Low Latency 2016" which
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  The thumbnail distortion I posted above was caused by me changing my Windows 11, over riding the Properties-Compatibility-Change high DPI settings, setting it to Override - System Enhanced for this Photostory 2026. I did it because the burn screen