Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Apollo89x Hi . . . . You literally seem to be obsessively pedantic about every single item of terminology, purely for the sake of being pedantic! . . . . There is nothing 'Pendantic' about using the correct terminology, this ensures that everyone

Movie Studio

One answer, on 1/11/2026

RE: I cannot MAGIX TTS services.

@Kazuhiro-Nakada Hi . . . . I purchased the AI Speech to Text Refill 150 by redeeming a voucher. . . . . Did you do this from within Video Deluxe 2026 - formerly Magix Movie Studio? If not how and where did you redeem the voucher, and did you use

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@CARPINETI-ALESSANDRO Remove your personal information immediately before someone steals it! This means Numero di serie, email address, and order numbers.

Movie Studio

12 answers, most recent on 4/9/2026

RE: How to stop Magix trying to force me to install Travel Maps everytime?

@Apollo89x No... "Travel Maps" is just an annoying spammy gimmick, which 99.999% of video editors have absolutely no use for! Lol No, it is not a spammy gimmick. You obviously have no clue about what it does or how to use it. I use it with most of

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

I do not have backup enabled on my computer. I have exited OneDrive and the problem still remains.

SOUND FORGE

7 answers, most recent on 3/12/2026

RE: RX VST Plugin Issues

No change in behavior. I've rebooted multiple time using both restart and shutdown in trying to solve this issue over the last couple days.

Movie Studio

3 answers, most recent on 5/13/2026

Nvidia and VDL2026+

Greetings, I'm rapidly coming to the conclusion that VDL 2027 is on the horizon for two reasons:- 1) Historically new versions come out end of May beginning of June, and 2) I always seem to receive a regular stream of emails strongly suggesting I

SOUND FORGE

15 answers, most recent on 1/2/2026

RE: mouse won't click properly in sf 18 waveform

Seasons greetings @jim-atkinson, If you are not editing a lossy type file, the 'Proxy' setting will have no affect.Otherwise, the 'Snapping' tool may be enabled and set to 'Grid', making it difficult to precisely place the cursor. It is usually best

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

End of the line, I borrowed a VIDBOX unit and it does work!! Apparently I bought the wrong device...

ACID

3 answers, most recent on 4/19/2026

May be there is hope for this program yet....?

Seems that Boris FX now owns VEGAS, SOUND FORGE ... and ACID. If nothing else it'll be interesting.

ACID

13 answers, most recent on 2/20/2026

RE: Acid Music Studio 11 Fails to run.

I keep all my VST plugins in a VST folder. Its scanning that folder and picking up most, but not all of them.

Movie Studio

One answer, on 4/11/2026

RE: ファイルを開くと強制終了してします

Movie Studio

12 answers, most recent on 5/1/2026

RE: Have downloaded Magix video de luxe 2026

Thanks Jeff, John Baker, and Emmrcs for your help. Very kind of you all to help. I only upgraded to the Pro x17 version as I was told I couldn't get help for my beloved Magix Video plus 2026 version. After trying to download the pro x17 I found that

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

@Tom_Sp Thanks for updating. My situation has been resolved, and it looks like everyone else’s is being addressed.

Movie Studio

4 answers, most recent on 4/30/2026

RE: Premium Content

@M-J-S Hi In addition to @browj2's comment regarding email addresses. Once you have created a user account with, email address 1 , then create a new accounts with email address 2 and 3 , you cannot create or change account email address 1 to email

Rescue Your Videotapes!

7 answers, most recent on 12/19/2025

RE: Lines in digitized VHS

@MovieEditorr HI The better quality from the second VCR, suggests the other one has either worn heads, and/or misalignment as I posted in my comment which has disappeared (!!). . . . . Maybe next model of MAGIX Video Saver should include signal

SOUND FORGE

13 answers, most recent on 3/16/2026

RE: SF11 is stable - SF13, 14, 16 fail.

@John-Murray8461 Hi The issues you are having may be Windows 11 related, if you logon to the computer with a Microsoft account. By default this installs and activates OneDrive, your Documents folder is moved to the OneDrive cloud storage. This can

Movie Studio

16 answers, most recent on 2/25/2026

RE: Can't get Red Text

Thank You. Just an FYI - Just checked - it lists only "Movie Studio 2023 Platinum" -- and Win 10 - no way to update; no other link.

ACID

7 answers, most recent on 4/25/2026

RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11

Thanks! Now I'm not entirely sure it's ACID 11 that's the issue. I opened Reaper and couldn't find any of the Waves plugins. I contacted Waves too so I'll try to figure this out. I'm not great at tech stuff at all and I'm not sure if I can revert

SOUND FORGE

8 answers, most recent on 1/20/2026

RE: Sound Forge 365 activating and registering

@SP. Thank You for your reply. What's frustrating is that I only have ONE email address registered with Vegas, so I truly do not understand the reason for the Error message. And you're right, I have sent Customer Support THREE emails over the course

SOUND FORGE

2 answers, most recent on 2/27/2026

RE: SF v18 Script to add more silence between every other phrase?

I just realized if I have exactly two sentences per line and can get the Created Regions from Words script to skip every other area of detected silence it could create the regions I want automatically without the need to edit the silence length. I

SOUND FORGE

One answer, on 1/1/2026

RE: I cannot record on Sony sound Forge Audio Studio 9.0.

Are you trying to record from the PC's microphone or record what you hear from the PCs speakers? (audio playback from a website for instance), SF Audio Studio 9 was an odd build and was primarily included with some of Sony's turntables, I had the

ACID

3 answers, most recent on 4/19/2026

RE: May be there is hope for this program yet....?

VEGAS & Soundforge have already been updated by BORISFX They’re available now, and this update is far more stable than anything Magix has released in eight years! (Crazy)... Especially Soundforge – I’ve been testing it for 8 hours and the

Movie Studio

11 answers, most recent on 1/12/2026

RE: Video Deluxe 2026 - Access Violation Code - Program Crashes

@SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation