• SOUND FORGE

  2 answers, most recent on 5/17/2026

  RE: [Solved] Editing problem in Sound Forge 17
  Hi @Anthony-Costine. do you have Sound Forge 17 Pro or Audio Studio?Are you in the 'Normal' or the 'Event' edit mode?Do you select 'Trim/Crop' after selecting a region, then 'Save as'?.Off hand, I do not recall a setting for that without using
• Off topic

  One answer, on 5/22/2026

  saying hello
  Hi!🖐
• Off topic

  7 answers, most recent Yesterday

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  @Grummulthrus Hi The BorisFX Sound Forge forum is here, you should be able to login with your email address and password. As there is no possible resolution in this forum his topic will be closed. John EBForum Moderator
• Movie Studio

  26 answers, most recent Yesterday

  RE: Message: Could not find a part of the program. Please install again.
  Hi yes it was the first thing I did - but to no avail
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  Hi John EB, I tried to use the VDL and it is crashing again. :(
• Off topic

  159 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  @Christiaan-Deliaert Hi hopefully your issue will be resolved, good luck. Stephen Forum Moderator
• Video Pro X

  4 answers, most recent on 5/28/2026

  RE: Video Pro X17 stuck at "Initializing movie"
  @wilkoryte Hi Thank you for the feedback, pleased to hear the issue is resolved. John EB
• Off topic

  3 answers, most recent on 5/21/2026

  RE: VIDEOAKTIV YT no more?
  @idd-2016, @SP. Hi Video Aktiv is back on YT. John EBForum Moderator
• Photostory

  17 answers, most recent 15 hours ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi John, My computer which is only about 10 days old has Windows 25H2. Could this version be the cause of the ndll problem?
• Photostory

  17 answers, most recent 15 hours ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, Both the 2025 and trial 2026 versions resulted in Error in module ntdll.dll when run in Administrator mode. Regards, Baska
• Movie Studio

  One answer, on 5/11/2026

  [Closed] CRM files
  Hi.I use Vegas pro for about 10 years. Since 2022 i use Canon R5C. Why not provide yet suport for editing CRM files??
• Off topic

  8 answers, most recent on 5/12/2026

  RE: Software Specifications
  @Reyfox, @PATIENT-X, @ericlnz Hi Tony, Stephen, Eric The system requirement options for VDL, VPX etc are now available on the Magix website. John EB
• Photostory

  17 answers, most recent 15 hours ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi What happens if you run Photostory (PS), both versions, in Administrator mode - right click the shortcut to select this option, each time to run PS John EB
• Off topic

  159 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  @Michael-McNeilHi Magix did not take your money?Walmart did, so you will need to contact them who you paid for said item. Stephen Forum Moderator
• Photostory

  17 answers, most recent 15 hours ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, Wrt my last comment: I have just checked: my previous computer had Windows 25H2 Build 26200.8524 and the new one has Windows 25H2 Build 26200.8457. Very similar. The old computer runs Photostory 2025 with no issues.
• Movie Studio

  26 answers, most recent Yesterday

  RE: Message: Could not find a part of the program. Please install again.
  Hi @johnebaker I upgraded to VPX17 trial, as just easier and you are right - it starts without the error message and works just fine. What is REALLY strange is that after I installed the trial, my Movie Studio 2025 is now working without the error...
• Photostory

  17 answers, most recent 15 hours ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi . . . . Was it sufficient to have uninstalled Nvidia or do I need to reset it at 581.8 . . . . Uninstalling the App would not affect the driver that is already installed, try downloading 581.80 and install that. John EB
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Hi John @johnebaker My bad again. This is the correct burner/ I specially bought it because it says in the blurb that it will burn DL discs +R and -R.
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi . . . . CoPilot is scornful of just about every DVD-DL . . . . With good reason, the most reliable brand I used were Datawrite (Ricoh). The Verbatim AZO discs use a Mitsubishi dye, which was known to be more reliable. John EB
• Off topic

  159 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  Hi, I actually have an invoice from Magix which is marked Paid by PayPal. It was for the initial upgrade to MusicMaker Ultimate with Ultimate Add-ons. The invoice date was June 3rd. I do have an invoice number but no download links were
• Samplitude

  2 answers, most recent on 5/19/2026

  RE: ORDER xxxxxx ORDER xxxx 8-11-2014 I'm trying to install.
  @richard-felisko Hi I have removed your order number and Customer number, this is a public forum, not Magix Support, and you should not post confidential information such as Order, Customer numbers and other information such as Serial numbers and
• Off topic

  5 answers, most recent on 6/3/2026

  RE: Is it worth continuing to invest in Magix Software
  @DesertSweeper Hi On the Store tab open the Themepacks category and select The Ultimate Travellers Pack, there you will find what is included. John EB
• Off topic

  159 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp @Christiaan-Deliaert @emmrecs Hi Tom This is something that has to be looked into as there are still ongoing issues in sales and communication. Could you please have your team look into Christians problem? Thank you Stephen Forum Moderator
• Movie Studio

  5 answers, most recent on 5/19/2026

  RE: That old chestnut - Quicktime
  @me_again Hi Andy What does MediaInfo say the encoding format used in the original MOV files is? Shutter Encoder was the first one I tried to convert the Alpha channel files - there appears to be no setting for the Alpha channel encoding to