• Music Maker

  4 answers, most recent on 5/27/2026

  [Solved] Unable to Access Loops Despite Having a Yearly Subscription
  I had a monthly subscription for unlimited loops for years, but a few months ago I purchased Music Maker 2026 Premium, which comes with unlimited loops for a year. I downloaded the 2026 version (I had been using the 2024 version), and entered the
• Music Maker

  One answer, on 6/8/2026

  Magix Unlimited
  I have purchased the magix unlimited which gives me unlimited access to all soundpools. Tried real hard to get support to help with the problem that i dont have unlimited access to the soundpools but they refuse to help. I have been using magix for
• Movie Studio

  15 answers, most recent Yesterday

  RE: Video Deluxe 2026 Plus
  The interface and blue splash appears and then gives a "serious program error occured....ACCESS VILOATION"
• Music Maker

  4 answers, most recent on 5/27/2026

  RE: Unable to Access Loops Despite Having a Yearly Subscription
  I'm sorry. I wrote that I got Premium. I purchased the Unlimited package, which states that I should have access to all soundpools.
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Rick, the MKVs need access permission, the MP4s can be downloaded fine. Could you give us just one troublesome MKV.
• Movie Studio

  10 answers, most recent on 5/23/2026

  Video Deluxe 2026 premium
  VD 2026 Premium keeps crashing. I've uninstalled and reinstalled 5 times and upon starting I get an error message: Error in module "videodeluxe.exe" "ACCESS VIOLATION" I'm using MS Windows 11 PRO
• Music Maker

  2 answers, most recent on 6/3/2026

  RE: Loops Unlimited Not Syncing to Music Maker
  @BlackBird91 C:\Program Files\ is a special protected folder on Windows with limited writing access. User data is usually stored under C:\Users\*YourWindowsUsername*\Documents\ and user settings are usually stored under
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi John, Computer specifications are now in my profile. Error message when attempting to install Magix Photostory deluxe 2025: Error in module "ntdll.dll" (Load address 0x0000FFA53180000) at address 0x0000FFA532E75CE (Exception 0xc0000005 "Access
• SOUND FORGE

  2 answers, most recent on 5/12/2026

  RE: Recording
  @Oscarius Hi Check in the Windows Settings, Privacy & Security, Microphone that the option, Let desktop apps access your microphone is turned on. In the Audio Cleaning Lab record settings, ensure that the Realtek Audio Stereo Mixer is selected
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @SP. HI Sp. . . . . Music Maker Ultimate come with a commercial license . . . . That is correct for versions upto Music Maker 2024 with subscription. with Music Maker 2025 it becomes unclear, and Music Maker 2026 the wording changes to 'Access to
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  It is very difficult to renew my subscription. They tried to take the money automatically, but my debit card wasn't full. Now, it's ready, but I can't figure out how to pay it via their website.   Possibly, but I'm getting no satisfaction either
• Off topic

  160 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  @Per-Schei Does your invoice include a serial key? If so, have you tried entering that into your installation of MM? According to what you have written it would seem you already have an edition of Music Maker installed on your computer, so I wonder
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Did anyone solve this? My Video deluxe 2026 Premium now doing it. Full uninstall and reinstall etc to no avail. Yes I use OneDrive but only for storage - no local directories are located on the OneDrive. And I sign in with a local account - Windows
• Movie Studio

  15 answers, most recent Yesterday

  RE: Video Deluxe 2026 Plus
  @AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)