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  • Photostory
    No answers, created on 5/28/2026
    Voucher credit
    Where and how can I use my credits for voucher hub services. I assumed it was for like additional backgrounds, transitions etc.
  • Off topic
    8 answers, most recent on 5/12/2026
    RE: Software Specifications
    @Reyfox, @PATIENT-X, @ericlnz Hi Tony, Stephen, Eric The system requirement options for VDL, VPX etc are now available on the Magix website. John EB
  • Movie Studio
    15 answers, most recent Yesterday
    Video Deluxe 2026 Plus
    My Video deluxe 2026 plus will not run. It was running with no problem for months and then suddenly stopped. I have followed the Magix suggestions of deleting the cache and ini files etc. I have reinstalled the software but it still stops on
  • Movie Studio
    3 answers, most recent on 5/13/2026
    RE: Nvidia and VDL2026+
    @me_again Hi Andy I am running current patch versions on VDL 2026 and VPX 17 with driver 596.21 on both PC and Laptop with none of the previous issues with judder etc,. The current version for my RTX is 596.49 however there have been no changes,
  • Other products
    One answer, on 5/17/2026
    [Closed] Crashing Vegas 20.0
    Each time I open Vegas 20.0 on my Win11 PC it crashes. I've tried all the things ChatGPT suggested - disabling the plyugin folder, fresh installs, trying to start Vegas in safe mode, etc... but nothing. The crash report says ntdll.dll is at fault,
  • Movie Studio
    3 answers, most recent on 6/4/2026
    RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1
    @Bob-Bacle Hi . . . . Can I get a newer version that will work on my windows 10 computer . . . . Yes the current version, now called Video Deluxe, will run on Windows 10, however there are several caveats: Your computer meets, or preferably
  • Movie Studio
    15 answers, most recent Yesterday
    RE: Video Deluxe 2026 Plus
    @AAM Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card(s)
  • Off topic
    159 answers, most recent Yesterday
    RE: Magix support has not responded to support tickets for months
    My experience is also a turn-off regarding buying from MAGIX.  I did support-requests but never got a response or the download-links etc.  They were paid with PayPal but I have never had a problem with such payments.  The initial upgrade to MUSIC
  • ACID
    One answer, on 6/8/2026
    RE: Error -2147163964 Acid Pro 11
    @Paul-Morjanoff This is often a problem with Microsoft .NET or the Microsoft Visual C++ Redistributables. To install Microsoft .NET 3.5 Runtimes or earlier versions click on the Windows Start button and type Turn Windows Features on and off. While
  • Movie Studio
    26 answers, most recent on 6/8/2026
    RE: Message: Could not find a part of the program. Please install again.
    Did anyone solve this? My Video deluxe 2026 Premium now doing it. Full uninstall and reinstall etc to no avail. Yes I use OneDrive but only for storage - no local directories are located on the OneDrive. And I sign in with a local account - Windows
  • ACID
    One answer, on 5/13/2026
    Quantized Timeline Jumping / Live Arrangement Performance
    I am a long-time DAW user currently building live band medleys and stem-based performance sets inside ACID Pro 11. One feature that would dramatically modernize ACID’s live-performance workflow would be the addition of quantized timeline jumping
  • Movie Studio
    One answer, on 5/26/2026
    Mixdown showing hardware acceleration deactivated in Movie Studio 2024
    Hello,at first i wanna say i did see - https://www.magix.info/us/forum/hardware-encoding-for-mpeg-4-export-stopped-working--1329535/Tried solutions from it but nothing helps.1. switch cpu/gpu encoding2. reinstall3. remove magix folders from
  • Movie Studio
    4 answers, most recent on 6/7/2026
    RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
    @spuddy13 Hi Brian, I think that yours should be the best question of the year! Ever wonder what all of those audio type people are doing in films? Watch the credits for voice-over artists, recording engineer/soundman, cleaning/sound improvement
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