• Photostory

  3 answers, most recent on 6/8/2026

  RE: [Solved] can't find activation code
  Visit www.magix.com and click the persona icon on the top right to get to the Service Center. Login with the email address you used using the product years ago and you'll find it then in the "My products" section.
• SOUND FORGE

  9 answers, most recent on 6/4/2026

  RE: Is this the end of Sound Forge?
  If you are not aware already, Sound Forge is now published by BorisFX, FWIW " Sound Forge 2026 appears identical to (Magix) Sound Forge 18 aside from the branding. The only bug that has been addressed so far was the need to double-click really
• ACID

  4 answers, most recent on 5/19/2026

  RE: Acid Pro 7.0
  @Shakirtheartist Go to Magix.com and log in with your old Sony e-mail address and password. You find all registered products in your customer account under 'My Products'.
• Movie Studio

  29 answers, most recent on 5/21/2026

  RE: Fonts not displaying; can't use certain style fonts
  I have same problem with Magix Video Pro X16 and Video Deluxe 16 Plus.Im trying use this font "Yanone Kaffeesatz" from Google Fonts: https://fonts.google.com/specimen/Yanone+KaffeesatzWhen I click Check mark the font changes to Arial...The font
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  So Magix doesn't get any money for their product that Walmart sold? On Walmart it says sold by MAGIX, check it out.
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Michael-McNeil Be aware, we are all users just like you and not support staff. Voucher codes must be entered here, in case you didn't try this already: https://www.magix.com/redeem
• SOUND FORGE

  One answer, on 6/5/2026

  RE: Which package should I get when buying the Sound Force 18?
  Hi @Ege-Hfo, If you are referring to the BorixFX packages, Vegas Pro 'Plus' and 'Ultimate' include Sound Forge 2026. Otherwise, when purchased singularly BorisFX Sound Forge 2026 Plus includes, Melodyne Essentials. Vandal, VariVerb and 3D Reverb. It
• ACID

  One answer, on 5/13/2026

  RE: Quantized Timeline Jumping / Live Arrangement Performance
  @Levar-Higgs Acid is no longer developed at Magix. Boris FX took over. You can find the forum here and post your suggestions there: https://forum.borisfx.com/c/acid-pro/ Be aware, they currently don't have enough staff members to develop a new
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron First of all, we are not Magix staff, so you need to contact support directly for a definitive answer. You can find the license here: https://producerplanet.com/pdf/royalty-free-commercial-license-en.pdf Generally, there is always the
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron First of all, we are not Magix staff, so you need to contact support directly for a definitive answer. You can find the license here: https://producerplanet.com/pdf/royalty-free-commercial-license-en.pdf Generally, there is always the
• ACID

  No answers, created Yesterday

  MAGIX Acid + Amigo VST = MIDI not working
  Hello, I recently bought the awesome Amigo VST (it's a sampler chopper that looks like it is from the Amiga days)https://potenzadsp.com/plugins/amigo/But I can't get it to work with Acid. It loads fine and when I use the in-app sample browser the
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Freida-Jeter Hi . . . . I am unable to reactive this program on my new PC . . . . Assuming you are referring to Photostory easy Version 2.0.1.54 and you want something similar, the nearest program to the one you had is Photostory Deluxe which is
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does
• Movie Studio

  3 answers, most recent on 6/4/2026

  RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1
  @Bob-Bacle Hi . . . . Can I get a newer version that will work on my windows 10 computer . . . . Yes the current version, now called Video Deluxe, will run on Windows 10, however there are several caveats: Your computer meets, or preferably
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
• Movie Studio

  15 answers, most recent on 6/9/2026

  RE: Video Deluxe 2026 Plus
  @AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)
• Movie Studio

  4 answers, most recent on 6/7/2026

  RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
  @spuddy13 Hi Brian, Further thoughts as I think of them, and getting them down before I forget. At my age... I didn't mention: Using the Audio effects, General under Effects in VDL for the volume curve and for AUX1 and AUX2 for sending audio of an