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@JOHN-RAPPL G'day John, you're best off asking this over on the BorisFX forum, as Boris now owns Vegas. The forum you need is here: https://forum.borisfx.com/

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@emmrecs Regarding the high price I assume it's Vegas Suite? @Michael-Schmidt6033 If you are trying to renew your subscription for Vegas, you need to switch over to Boris FX as Magix no longer sells Vegas.

Off topic

7 answers, most recent on 6/8/2026

RE: [Closed] Magix canceled my subscription after accepting my payment.

@Grummulthrus There was a large e-mail campaign that all those products switched over to Boris FX. I got a lot of mails from Magix and Boris FX about this. Of course, if you disabled all newsletters, you might not have received anything.

Off topic

7 answers, most recent on 6/8/2026

RE: [Closed] Magix canceled my subscription after accepting my payment.

@Grummulthrus I recommend you go to borisfx.com and install the free trial version of Sound Forge 2026. Then, at least, you can use the software for two weeks. I'm pretty sure, that Boris FX support will solve your problem over the next couple of

ACID

One answer, on 5/13/2026

RE: Quantized Timeline Jumping / Live Arrangement Performance

@Levar-Higgs Acid is no longer developed at Magix. Boris FX took over. You can find the forum here and post your suggestions there: https://forum.borisfx.com/c/acid-pro/ Be aware, they currently don't have enough staff members to develop a new

Off topic

160 answers, most recent 6 hours ago

RE: Magix support has not responded to support tickets for months

I purchased Sound Forge Pro 18 at Walmart Online. The voucher code does not work on Magix website. I've emailed twice with no response other than the ticket was generated. The website says 2-4 days for a response, but it's been over 10 days. I want

SOUND FORGE

9 answers, most recent on 6/4/2026

RE: Is this the end of Sound Forge?

I upgraded to 13, 14, 16 and then stopped. The same bugs. No fixes.. wasted money upgrading.I now use Sound Forge 11 and Acoustica by Acon Digital. Acoustica is super fast at loading and SF11 is more stable than any of the versions Magix released.I

Off topic

7 answers, most recent on 6/8/2026

RE: [Closed] Magix canceled my subscription after accepting my payment.

@Grummulthrus There was a large e-mail campaign that all those products switched over to Boris FX. I got a lot of mails from Magix and Boris FX about this. Of course, if you disabled all newsletters, you might not have received anything. If

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

Does this ring true to you fellas?Have we been barking up the wrong tree? Mitsubishi Chemical Corporation sold Verbatim to CMC in 2020. Even prior to that some Verbatim were actually CMC. I use Nero Disc speed to check what discs actually are. I

Off topic

160 answers, most recent 6 hours ago

RE: Magix support has not responded to support tickets for months

@Michael-McNeil Hi I did create a pinned post for all to see of BorisFx taking over new ownership of said software packages here. As @SP. has stated this is a user to user forum, there is no support here. As per Community Rules please be reminded to

Movie Studio

4 answers, most recent on 6/7/2026

MAGIX Video deluxe 2026 Premium - My first voice over is the pits

I have made many productions now with everyones help and i am learning everytime but this is stressing me big time i used to make videos with txt info below my schenes..no speaking then i loved a.i. so i used a voice that worked for me but my family

Movie Studio

5 answers, most recent on 6/5/2026

RE: video deluxe - video export are setting stored anywhere ?

@spuddy13 You can save your export settings. Here are mine: After you've set up your export, click the floppy disk icon (in red) and you can save the settings. Choose the "Export Preset" option. To reuse, just select your saved preset from the

Movie Studio

4 answers, most recent on 6/7/2026

RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits

Both Johns, again thankyou for the time you guys put in to help us out here 👏 this production starts to get to me if i have been at it to long I looked at (browj2) detailed advice and i have noted stuff i will investigate over time but will download

Movie Studio

4 answers, most recent on 6/7/2026

RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits

@spuddy13 Hi Brian How long a narration are you wanting to do? My method, for when I do add a voice-over (rare) is to complete the video editing so I have the final result for the video part. If I want a 'free wheeling' narration, I watch the video

Movie Studio

15 answers, most recent Yesterday

RE: Video Deluxe 2026 Plus

@AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)

Movie Studio

3 answers, most recent on 5/13/2026

Nvidia and VDL2026+

Greetings, I'm rapidly coming to the conclusion that VDL 2027 is on the horizon for two reasons:- 1) Historically new versions come out end of May beginning of June, and 2) I always seem to receive a regular stream of emails strongly suggesting I

Other products

One answer, on 5/12/2026

[Closed] Vegas Pro 16 & 20 continually malfunction in so many ways

I have been having global problems using Vegas Pro for years. This is both with Windows 10 and 11. It is with both Vegas Pro 16 and 20. I have reinstalled these so many times. It is both with my desktop and laptop computers which have good specs. I

Movie Studio

4 answers, most recent on 6/7/2026

RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits

@spuddy13 Hi Brian, I think that yours should be the best question of the year! Ever wonder what all of those audio type people are doing in films? Watch the credits for voice-over artists, recording engineer/soundman, cleaning/sound improvement