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while waiting i updated my graphics driver and i am now working i think this happened before if you do not touch settings all works...change settings and somewhere we get a missmatch i updated drivers and did what i was doing before and the damn

Music Maker

2 answers, most recent on 5/12/2026

Incorrect package sent after payment

Like so many others here, I paid for musicmaker Ultimate 2026 and have been only given the half priced platinum version despite 5 tickets I have raised and still zero response! There is no tel number I can find for customer service and it seems the

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

Hi @johnebaker I am using MAGIX Video Pro X16 20.0.1.270 and AFIK following standard procedure for burning DVD. There is, I think, only a set set of steps to create a DVD with VPX16. Perhaps these give some insight.

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

@emmrecs Hi Jeff I have tried both -R and +R in both single and dual layer.I have not used re-writable for DVDs having had bad experienced with them just filing data. Anyway, I don't think anyone in the remote wilds of Perth would have DVD-DL

Off topic

160 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

Thanks Jeff for your advice.I must say all what you wrote I have tried. Twice they requested for my address promising to resend the order. They never provided me the courier or parcel ID with a tracking code, though I was asking for it. I think the

Music Maker

8 answers, most recent on 5/30/2026

RE: Licence Document

@johnebaker A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to sell creations made with this type of licence. In order to sell your

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

Topaz Video Ai and Topaz Photo Ai (I bought them perpetual back then) and the latest subscription versions of each also. But something interesting just happened - I ran VPX 16 again and this time it offered an update which I installed and then it

Movie Studio

3 answers, most recent on 5/28/2026

Seems to be a codec problem

I'm trying to edit some video sourced from my Canon Legria HF R66 movie camera. I had nor problem editing MP4 files from this camera with previous version of Magix. I think it has worked with the current version, but not sure. The symptom is sound

Movie Studio

5 answers, most recent on 6/5/2026

RE: video deluxe - video export are setting stored anywhere ?

John, final destination is youtube so my sister gets to view my holiday films cheers Brian. i did take note settings but trying to find them and there not in my docs folder now p.s i have a 4k video camera and my phone is 4k i think my

Off topic

160 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

@Christiaan-Deliaert Moderators are fellow users of Magix software, not Magix employees so there is little we can do to directly help in this situation, sorry. "Rescue Your Video Tapes" is sold as a "boxed" item, if I remember correctly, since it

ACID

No answers, created Yesterday

MAGIX Acid + Amigo VST = MIDI not working

Hello, I recently bought the awesome Amigo VST (it's a sampler chopper that looks like it is from the Amiga days)https://potenzadsp.com/plugins/amigo/But I can't get it to work with Acid. It loads fine and when I use the in-app sample browser the

Movie Studio

3 answers, most recent on 5/13/2026

Nvidia and VDL2026+

Greetings, I'm rapidly coming to the conclusion that VDL 2027 is on the horizon for two reasons:- 1) Historically new versions come out end of May beginning of June, and 2) I always seem to receive a regular stream of emails strongly suggesting I

Movie Studio

One answer, on 5/26/2026

Mixdown showing hardware acceleration deactivated in Movie Studio 2024

Hello,at first i wanna say i did see - https://www.magix.info/us/forum/hardware-encoding-for-mpeg-4-export-stopped-working--1329535/Tried solutions from it but nothing helps.1. switch cpu/gpu encoding2. reinstall3. remove magix folders from

Movie Studio

4 answers, most recent on 6/7/2026

RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits

@spuddy13 Hi Brian, Further thoughts as I think of them, and getting them down before I forget. At my age... I didn't mention: Using the Audio effects, General under Effects in VDL for the volume curve and for AUX1 and AUX2 for sending audio of an

Movie Studio

4 answers, most recent on 6/7/2026

RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits

@spuddy13 Hi Brian, I think that yours should be the best question of the year! Ever wonder what all of those audio type people are doing in films? Watch the credits for voice-over artists, recording engineer/soundman, cleaning/sound improvement