• Music Maker

  2 answers, most recent on 4/18/2026

  RE: Upgrade Music Maker 2025 to 2026
  Hello SP, Thank you very much for your answer. That helps a lot in my decision making. I think I will not get the new upgrade, but I might get myself a new instrument or two. Best regards, Tristan
• SOUND FORGE

  One answer, on 2/26/2026

  RE: Sound Forge 17 will not launch
  @G.K.G. I have the same advice as in your other topic about Acid not starting. Copy and paste the crash report from the Windows Reliability Monitor here and maybe we can find out a cause of the crash.
• Movie Studio

  One answer, on 7/27/2025

  issue with loading purchase
  just purchase suite 2026, but it is not loading
• ACID

  One answer, on 6/8/2026

  Error -2147163964 Acid Pro 11
  Error -2147163964 Acid Pro 11 Acid Pro 11 downloads but will not instal - crashes at the end of installation. Disabled antivirus - no difference First time it said a windows update was due, so restarted & then it refused to instal
• Off topic

  8 answers, most recent on 10/14/2025

  RE: Software
  @Eric-Bremmer As I understand it, the Computer ID required for the off-line registration of older software is NOT something you can "find" for yourself. Rather, it is generated by the software itself as part of the off-line registration process,
• Other products

  2 answers, most recent on 3/16/2026

  RE: Magix Photo Manager hangs up
  Iam using a trial version 13.1.1.12 on Windows 10..The program seemed to be working and i was trying additional features.. I selected "Tasks, Organize, Search for Faces. A message came up "The face ID database is damaged. Before you continue a new
• Movie Studio

  16 answers, most recent 8 hours ago

  Video Deluxe 2026 Plus
  My Video deluxe 2026 plus will not run. It was running with no problem for months and then suddenly stopped. I have followed the Magix suggestions of deleting the cache and ini files etc. I have reinstalled the software but it still stops on
• SOUND FORGE

  6 answers, most recent on 10/13/2025

  RE: Can anyone help me make a Sound Forge script?
  You could do this manually in the ‘event’ editing mode, but I am not sure if it’s possible with a script.
• Other products

  6 answers, most recent on 12/5/2025

  RE: URGENT: Cannot upgrade/crossgrade from ACID Pro to Vegas Pro 23 Studio
  @Santana Be aware, this is not our company, we are all just users here, giving advice to each other in this community. No Magix staff is active here.
• Off topic

  162 answers, most recent 11 hours ago

  RE: Magix support has not responded to support tickets for months
  Alex G That is my point;- you are looking elsewhere for a different product , (sales) I am only thinking of buying it as full video program not as a subscription. and i cannot make my mind up
• SOUND FORGE

  9 answers, most recent on 6/4/2026

  RE: Is this the end of Sound Forge?
  I tested Sound Forge 2026 and didn't find any difference. But...plugins like the free Reapper package, for example, only work on SF 12. From 13 to 19 (2026) they don't. And there are plugins that worked on 18 but not on 12.
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  I purchased VDL 2026 Plus on DVD, I received an email confirming my order.I received the DVD on my post adres with invoice.The serial number is on the back of the DVD case and on the invoice.I didn't receive an email with another serial number (P3).
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @johnebaker John, not my comment, I was only referring to your procedure above.
• Off topic

  4 answers, most recent on 5/18/2026

  I just tried to submit a support request on your website-- cannot save
  I just tried creating a support request on your Help Center...trying to get help choosing a new video editing product. The support request could not be saved is the result I received twice.
• Photostory

  9 answers, most recent on 2/3/2026

  RE: Magix Travel Maps - OpenStreetMap issue
  Thanks for the comments. It's good to know it's not just me. As suggested, I'll put in a request to technical support to see if they can sort the issue out.
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  ”Magix Movie Studio/Video Deluxe does not feature drag n drop shuffle”. But that feature works sometimes.
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 Yeah, you wrote that. But I'm not sure if the activation utilities are running in compatibility mode.
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  RE: Sound Forge 17 not loading on Windows 11
  I did a test in saving in WAV, and it works. It will not work in saving as an MP3. Any thought on how to resolve this?
• Off topic

  162 answers, most recent 11 hours ago

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp Hi All Yes I am quite disappointed that Tom has not given an update on support issues in this thread or even responded to my messages. Stephen Forum Moderator
• Video Pro X

  One answer, on 4/22/2026

  serial number missing
  i have ordered the video pro software and have it downloaded, but cannot use it because my serial number does not open and finish the job. I am getting NO help and very frustrated. I would like an answer from someone today, please!
• Movie Studio

  12 answers, most recent on 5/1/2026

  Have downloaded Magix video de luxe 2026
  After having problems with Fortect anti virus my video de luxe 2026 will not open even although it seems to have downloaded properly. I an get an .exe file to download but it stalls. Windows 10 is operating system.
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x I do not have Magix Travel Maps. Never wanted them. Have no personal use for them. I do not get notifications asking me to download it. I think you have to be very careful when you set either of the Magix video editors up and don't just
• SOUND FORGE

  9 answers, most recent on 8/14/2025

  RE: The cost of text to speech
  I did not try to enter 10,000 characters that is the total number of characters I was allowed from the very start, look at your window and it will say xxx amount of characters limitI only did a few paragraphs at a timeI did not get the said 120,000
• SOUND FORGE

  6 answers, most recent on 12/13/2025

  RE: Reactivation of SF 10 after upgrade to SF18
  Thank You.I do not have an access to the email I have registered the SW. My account there is closed. What can I do now? Thank you.