• Photostory

  17 answers, most recent 16 hours ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the
• Movie Studio

  2 answers, most recent on 3/12/2026

  RE: [Closed] I have Video Deluxe Ultimate (2026) :: But ProDAD plug-ins won't work!
  @Apollo89x As I mentioned in your other post, proDAD Hide is a standalone program. What you are clicking on only installs and activates the program. You should have an icon installed on your desktop for this. That said, I just tried it and it
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  The last one I had was the perpetual one, same exact one that the installer and the license checker don't like. So you have the perpetual license for SF-18? Does it install successfully.. but you cannot activate it? Does it show an error
• SOUND FORGE

  2 answers, most recent on 9/2/2025

  install Problem
  Please Help , I just downloaded the install file link and installed the program but do not see the Sound Forge Icon any where...And also can not find the installed program on my PC of Sound Forge 17
• ACID

  One answer, on 4/3/2026

  Acid pro 11 download installer not working
  Hi all, I understand Magix no longer own acid hence no reply to support requests and I`m hoping someone can help here as I need to install on another laptop and the installer will not download. I`ve a paid for version with legit serial and am so
• SOUND FORGE

  6 answers, most recent on 3/14/2026

  RE: Missing dll file
  @Ninian Hi Check that you have the Microsoft Visual C++ 2015 Redistributable installed and it is up to date. To repair the C++ installation, see this article on fixing the issue, you must download and install both the x86 and x64 versions. HTH John
• ACID

  8 answers, most recent on 2/27/2026

  Acid Music Studio 11, Auto update failure.
  Every time I run Music Studio 11, im prompted to upgrade. So I have been trying but it always fails at installing the Microsoft Visual Studio redistributable . I have tried downloading the version from microsoft and running a repair, then installing
• Movie Studio

  12 answers, most recent on 4/9/2026

  How to stop Magix trying to force me to install Travel Maps everytime?
  I do not want to install that crap! lolBut so why does Magix refuse to just take no for answer?\And instead, every single time I open Movie Studio = A pop-up box appears trying to get me to install Travel Maps?Is there any way I can just disable
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Hi, Did you download and install the file from your account?And, did you use the same email address as the one for your account with MAGIX when you tried to activate the program after installing it? John CB
• Music Maker

  11 answers, most recent on 2/16/2026

  RE: [Solved] No sound
  After much fiddling about & guesswork, I now have this & all seems to be well. Even the keyboard seems to be ok!! (First time since I installed the program). Thank you for pointing me in the right direction! Best regards, David
• Video Pro X

  One answer, on 7/10/2025

  installation / current version and maintenance of the previous version
  Hi, If I install VPX 17 on the machine where I have VPX 16 installed, will it be replaced? Or is it possible to keep both versions installed? (In this case, does the v17 installer offer an installation location?) Thanks!
• Movie Studio

  6 answers, most recent on 2/7/2026

  RE: [Solved] Background app from Magix
  @me_again Hi Andy, A long time ago, MEP used the Firebird SQL Server (FABS) to connect to the database created using PhotoManager and MP3 Deluxe, I believe. If you added files to the database and categorized anything, they would show up in MEP under
• Movie Studio

  One answer, on 12/5/2025

  RE: [Solved] Codec Magix
  @Daniel-Richardet Bienvenue sur les forums d'entraide Magix. Ce forum n'est pas un moyen de contacter l'équipe Magix et les données confidentielles, telles que vos numéros de commande et de série, ne doivent en aucun cas y être publiées. C'est
• Music Maker

  157 answers, most recent on 12/30/2025

  RE: Wishlist for the next Music Maker!
  Request - Optimize the MMM installer so that it doesn't install ogg versions of already installed wav soundpools I was just installing MMM 2026 and noticed many steps indicating that the installer program was uninstalling and then reinstalling a few
• Photostory

  17 answers, most recent 16 hours ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Downloaded and installed Nvidia 581.80 and ran trial Photostory 2026. No luck. Same dll error.
• Other products

  One answer, on 4/25/2026

  Cannot install the Magix PC Check&Tuning 2026 - License Key is Missin
  I purchase the Magix PC Check & Tuning 2026 but I until now I have not received my License Key. I need the License Key to install the software. Kindly, send it now. Thank you. Order# Obfuscated by ModeratorMXC Serial#
• Movie Studio

  One answer, on 4/18/2026

  impossible de l'nstaller pouvez vous m'a
  comment installer le logiciel
• Other products

  One answer, on 9/8/2025

  [Closed] Install VEGAS Pro 22 to another my computer
  I bought the VEGAS Pro 22 on 08.31.2025. And installed at laptop. And I want to install my desktop. It's didn't work.
• Off topic

  159 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Per-Schei Does your invoice include a serial key? If so, have you tried entering that into your installation of MM? According to what you have written it would seem you already have an edition of Music Maker installed on your computer, so I wonder
• Other products

  One answer, on 10/7/2025

  [Closed] Instalation problem with Vegas Movie Studio HD Platinum 10.0
  Hello. I'm trying to install Vegas Movie Studio HD Platinum 10.0 on a new computer. The installation program asks me to register through www.mediasoftwareapps.com, but it doesn't respond. In fact, the product is already registered with Magix. The
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  @Scott-Wright Scott, FYI, has happened before: https://www.magix.info/us/forum/message-could-not-find-a-part-of-the-program-please-install-again--1351321/ and by the looks, not resolved. I am able to open old projects, and i have the 316 patch
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the
• Video Pro X

  2 answers, most recent on 3/23/2026

  [Solved] Vegas Pro 23 won't start up...
  Hi Forum, I had Vegas Pro 23 start up when I first installed it. Now it won't start. I have tried to clear the cache using the control n shift method but this does not work. I have sent support an email but no response. Any idea what is causing
• ACID

  One answer, Yesterday

  RE: Error -2147163964 Acid Pro 11
  @Paul-Morjanoff This is often a problem with Microsoft .NET or the Microsoft Visual C++ Redistributables. To install Microsoft .NET 3.5 Runtimes or earlier versions click on the Windows Start button and type Turn Windows Features on and off. While