• Rescue Your Videotapes!

  No answers, created on 4/27/2026

  Video easy Rescue Your Videotapes! - serienummer al geregistreerd?!
  Hallo, Ik heb in 2019 bij Media Markt Utrecht een installatie DVD gekocht, in de aanbieding, geschikt voor Microsoft Windows 7, 8 en 10. Het betreft het programma "Red uw video's!"; een Limited Edition inclusief "Video Sound Cleaning Lab +
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Enter your serial number here, the website will give you the correct program it should work with: https://www.magix.com/int/support/my-service-center/product-downloads/
• Movie Studio

  One answer, on 11/29/2025

  Remove second e-mail address & Activation, create a single Email?
  I have one product activated on a second email account. I deactivated the product and uninstalled in the computer. Trying to activate it on the first account but it says " this serial number has already been registered to another email address.
• Off topic

  159 answers, most recent 3 hours ago

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  SP- that’s crazy and describes poor management and, as a result, a poorly supported product.Support is a value that must be considered. They obviously did not.
• Movie Studio

  One answer, on 7/23/2025

  [Closed] Issue Accessing Previously Purchased Sony Product – Serial Number Prob
  I purchased the program when it was sold by Sony, and now I’m trying to download it again.However, when I try to register the product, I receive a message saying that the serial number has already been used.On the other hand, when I try to generate
• Audio Cleaning Lab

  3 answers, most recent on 1/8/2026

  RE: Sounf Forge Cleaning Lab 4 - upgrade options
  @Jorge-DeOliveira There is no update to Sound Forge Cleaning Lab 4; it seems that Magix has decided to discontinue the product, sorry! Sound Forge Audio Studio is a wholly different product, designed for simple recording but without the cleaning
• Movie Studio

  2 answers, most recent on 11/24/2025

  Magix Products back to Steam?
  Movie Studio 2023 Platinum was the last MAGIX product released on Steam. It would be great if Video Pro X17 or Video deluxe 2026 Ultimate were available for sale on Steam.
• SOUND FORGE

  7 answers, most recent on 4/2/2026

  RE: soundforge 17 error
  In that case, I would uninstall Sound Forge using a third-party uninstaller like 'Revo Uninstall' that can uninstall and remove left-over registry entries and other pertinent data the Windows uninstall leaves behind, which can cause issues to
• Movie Studio

  One answer, on 1/23/2026

  [Closed] Unable to Register - Problem
  I have owned product Sony Movie Studio Platinum Suite 12.0 for several years and swear by it. It has been a great product. Recently my older computer needed to be replaced and this product was installed into this newer computer. (windows 11) I was
• Off topic

  159 answers, most recent 3 hours ago

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main
• Movie Studio

  4 answers, most recent on 1/22/2026

  Terrible website
  Jiayi-Xu wrote on 1/12/2026, 8:07 PM I paid by Paypal and it went through properly. My credit card in Paypal was charged. But, I got an error message saying some error and I didn't get anything. Not an email or anything. The products are still in my
• SOUND FORGE

  6 answers, most recent on 5/1/2026

  Sound forge pro 11
  I own sound forge pro 11 and cannot find how to download it to my new computer. It says the serial number is registered but doesn't show up in my products list.
• Off topic

  2 answers, most recent on 4/11/2026

  RE: Ownership of Vegas Pro
  @Time-Tree You might also want to read https://www.magix.info/us/forum/important-update-regarding-our-product-portfolio--1352886/ for further information direct from Magix. JeffForum Moderator
• Movie Studio

  2 answers, most recent on 10/25/2025

  using timecodes to synchronize tracks
  Hi,I occasionally use Video Deluxe (upgraded to v2025) in multicam mode.I was wondering if it was possible to synchronise tracks automatically using timecodes generated by products such as Tentacle, Deity TC-1, etc.I know that DaVinci does it, but I
• Off topic

  One answer, on 7/7/2025

  RE: [Closed] vegas 22
  https://www.magix.info/us/forum/this-is-not-the-vegas-products-forum-please-read-here-first--1242927/
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  @Ben-Brunsson Have you checked whether the software is already listed in your customer account at Magix.com under 'My Products'?
• Audio Cleaning Lab

  12 answers, most recent on 7/21/2025

  RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"
  I'm not saying they should be forced to support it - however, advertising standards (and therefore, I would expect, product pages on websites) should not be implying that the product is a fully supported product CLEANING AND EDITING YOUR RECORDINGS
• Off topic

  One answer, on 6/29/2025

  RE: [Closed] LOST email
  https://www.magix.info/us/forum/this-is-not-the-vegas-products-forum-please-read-here-first--1242927/
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @SP. @Reyfox Hi See new Magix announcement. Important Update Regarding our Product Portfolio https://share.google/50Lda8nrA3W894TqX Stephen
• Off topic

  4 answers, most recent on 5/18/2026

  RE: I just tried to submit a support request on your website-- cannot save
  @Bimbus Ergänzend zu den Ausführungen von @SP. möchten wir Sie darauf hinweisen, dass die Testversionen aller Magix-Produkte im Vergleich zu den Kaufversionen bewusst einen eingeschränkten Funktionsumfang bieten. Ihre Videodateien benötigen
• Off topic

  3 answers, most recent on 10/31/2025

  [Closed] Can't reinstall Vegas pro 22, No compatible products found on this PC
  I had to reinstall Vegas pro 22. The installation program deleted my Vegas pro 22. But I can't reinstall Vegas pro 22, the installer shows this message (There were no compatible products found on this computer.) I bought Vegas pro 22 on 2025 August
• Video Pro X

  One answer, on 4/11/2026

  RE: [Closed] licence magix vegas 21 ne fonctionne plus hors ligne
  @CP-CAENIFS Hello CP, BorisFX has recently acquired the Vegas products from Magix. I suggest you post your enquiry on the Boris Vegas forum here: https://forum.borisfx.com/c/vegas-pro/55
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  RE: Sound Forge Audio Studio 17
  That said, I am very grateful to the customers of Magix who have helped me with technical issues on here. Thank you ! Also people on the Vegas forum (another Magix product that keeps failing).