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  • Music Maker
    One answer, on 2/9/2025
    RE: I cannot access what I paid for
    @Bryan-McMillan Hi and welcome to the forum. . . . . I have followed the steps but still cannot access Magix Music Maker . . . . We need more information to help diagnose the issue(s) you are having: The specification of your computer system
  • Movie Studio
    5 answers, most recent on 7/3/2025
    RE: 2nd try AI Media Management in Video Deluxe
    @bjtap Hi . . . . Many inaccurate classifications . . . . Agreed. The reset AI Classification option is under File, Settings, Default values, this removes all Classification entries. initial testing suggests there is no way of editing the
  • Music Maker
    36 answers, most recent on 12/17/2025
    RE: Need help fixing magix..am losing hope
    Malawarebytes.. Iv'e had it for 14years also.. I spoke too soon. Magix 2024 Crashed. Guess that's it.. This wasn't an issue like I said until I uploaded that song..Litterally after I made it into a mp3 directly from the magix program. Magix crashed
  • Music Maker
    36 answers, most recent on 12/17/2025
    Need help fixing magix..am losing hope
    Iv'e had magix since October 2021, and I have updated it through to July 2025. However I have run into a problem that is causing me to resent this program despite me telling everyone how great it was when I started. It all started on January 25th
  • Music Maker
    36 answers, most recent on 12/17/2025
    RE: Need help fixing magix..am losing hope
    updating..magix has crashed again this time with this error: I have messaged Magix support, if they have no clue I am uninstalling.At least I now got new a new pair of headphones and usb audio controller. Faulting application name:
  • Music Maker
    33 answers, most recent on 1/17/2025
    RE: magix music maker 2024 won't load past loading keyboard shortcuts
    Hi John, Same issue- MMM crashes after a couple minutes with error report MuMa. PC dets - Z590 MB, I5-11 cpu, RTX3060 gpu, 16GB ram, windows 10 OS, 1TB storage. 3 drivers - NVIDIA High Definition Audio, NVIDIA Virtual Audio device (Wave Extensible)
  • Video Pro X
    16 answers, most recent on 3/27/2025
    [Solved] VPX16 Shot Match - How to (Help?!)
    Luckily I have the MMS 2024 version of Shot Match to understand its concept. If I only had VPX16, I would have been completely lost! Note: VPX Shot Match is an enhanced version to MMS Shot Match - it has a very different interface and workflow. MMS
  • Movie Studio
    20 answers, most recent on 10/9/2025
    RE: Video files not loading
    @Vincent-OBrien Hi Can you clarify the following please: . . . Magix Studio 23 . . . . Do you mean Movie Studio v23.x.x.x ie Movie Studio 2024, or Movie Studio 2023 ie v22.x.x.x ? . . . . . I am using a Dell Desktop with Intel Core I5 . . . We need
  • Video Pro X
    18 answers, most recent on 6/29/2025
    RE: Magix Capture - Standalone program
    @CubeAce @Gid Thanks for your feedback. @Gid because you don't play games, I investigated further and resolved my issue. The error had nothing to do with games but the settings on my Lenovo Legion laptop. There are a number of Hybrid GPU settings on
  • Video Pro X
    22 answers, most recent on 5/10/2025
    RE: [Closed] Crash Log does not open
    @Can-Dive Hi, You are missing the point of the exercise. As per the OP, I need someone to confirm that in VPX16 they cannot open the Crash Log. To test this, one needs to crash the system first. Sorry, I forgot to mention that I did try it, it
  • Movie Studio
    46 answers, most recent on 4/10/2025
    RE: Stereo not supported - burning disc
    Thank you john for the suggestion. I exported a file as suggested and I was able to export it as H.264, on the 'edit' screen, importing that file back into MMS 2024 still throws up the same message in the 'burn' screen. I was also able to export via
  • Movie Studio
    16 answers, most recent on 8/20/2025
    RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
    @Bernardo-Sala Hi . . . . I get an error but it keeps installing . . . . Did you change the location where the effect is installed, it should be in the folderC:\Program Files\proDAD\Vitascene-5.0 ? If not then close the video editor, uninstall
  • Audio Cleaning Lab
    No answers, created on 1/27/2025
    Is it worth reporting problems with Audio Cleaning Lab 4?
    I am struggling hard to love the program. So far all I get is error messages or features that don't work how I'd like. It's coming across not so much like a program with bugs as a collection of bugs with added programming to hold them loosely
  • SOUND FORGE
    10 answers, most recent on 10/11/2025
    RE: MP3 files skipping / glitching when opened ...
    @Bill-Fike If I understood you correctly, this also happens with pure WAV files? That's odd. You can try to reset the program settings under the File menu. But I'm not sure this will help, because it happens both in Sound Forge Pro 16 and Sound
  • Photostory
    30 answers, most recent on 2/25/2025
    RE: How To Add Audio To Photostory Deluxe 2021 Slideshow
    Thanks. Purely through trial and error I was able to import a musical track. Are you familiar with Photostory Easy? That is my only other experience with a slideshow builder. It was phenomenal and did everything I want to do. But it is no longer
  • SOUND FORGE
    74 answers, most recent on 2/21/2025
    RE: SFPro continually crashes - versions 14-18
    Extra Information   File:                C:\Users\Steve Marshall\AppData\Local\MAGIX\SOUND FORGE Pro\18\dx_grovel_x64.log   File:                C:\Users\Steve Marshall\AppData\Local\MAGIX\SOUND FORGE Pro\18\vst_grovel.log Problem Description  
  • MAGIX
    No answers, created on 3/26/2025
    [Closed] Patch for Music Maker | version 33.1.1.19
    Hi all, Today we have released a program update that brings Music Maker a lot further in terms of functionality and user interface, and also contains some bug fixes. Please find below the official patch notes: Changes in patch 33.1.1.19 compared to
  • Music Maker
    18 answers, most recent on 8/2/2025
    Music Maker update 33.1.1.19
    Hi all, Today we have released a program update that brings Music Maker a lot further in terms of functionality and user interface, and also contains some bug fixes. Please find below the official patch notes: Changes in patch 33.1.1.19 compared to
  • Movie Studio
    52 answers, most recent on 3/8/2025
    RE: Update
    @me_again HI Andy . . . .  if it was an issue with my account then Al, John Cb and yourself would have the same corruption. . . . By your account I mean the PC Windows account/profile/login - it has several names - that you use. I had a corrupt
  • Video Pro X
    22 answers, most recent on 5/10/2025
    RE: [Closed] Crash Log does not open
    @CubeAce, I took a look at the event viewer and learned more about the bug I found than why I can't open the Crash Log. @johnebaker, I tried your two suggestions but I still could not open the Crash Log from within the popup window. The problem with
  • Movie Studio
    46 answers, most recent on 4/10/2025
    RE: Stereo not supported - burning disc
    The saga continues.... @johnebaker ...Did the stereo error appear on importing the video/playback of the timeline or on trying to burn to disc.... the error always appeared when trying to burn to disc So as suggested by @Robert-Verwey and installed
  • Movie Studio
    46 answers, most recent on 4/10/2025
    RE: Stereo not supported - burning disc
    Thank you for all your information. To answer some of the points in the last few messages. My previous computer I used Movie Magix 2014 which I had no problems with. I ungraded my computer which is now windows 11 and installed Movie Studio 2024
  • SOUND FORGE
    11 answers, most recent on 5/10/2025
    RE: SF 18 Pro Trial Crashing
    @ItsMeTho In case sfk files get modified during file editing, you might lose the waveform graphics, but maybe this also makes the program unstable, but that's just a guess from me. Makes no sense that the Reliability Monitor isn't showing any
  • Video Pro X
    18 answers, most recent on 6/29/2025
    RE: Magix Capture - Standalone program
    @Can-Dive Hi, I just got around to rechecking out recording using MAGIX Capture (1.0.59.0) from VPX16. I am on Windows 10 using a Logitec Camera. Using the Logitec recording program, my video was 30fps, audio 48 kHz. Using Capture, still 24 fps,
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