Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Music Maker
One answer, on 7/12/2025
RE: mm 2024 nie chce załadować pliku mmm

@dominik-n Czy sprawdziłeś, czy plik istnieje w folderze? Czy program wcześniej się zawiesił? Być może to uszkodziło plik. Did you look inside the folder if the file exists? Did the program crash before? Maybe this damaged the file.

Movie Studio
70 answers, most recent on 9/19/2025
RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

OK... I have no idea what's happening, this card should better than my last, some of you said my system should be cruising, but after it was installed, it has now crashed 4 times on one project. Initially it seemed like it was quieter than my old

Video Pro X
One answer, on 12/18/2025
RE: Video delux 2026 Crached

@T-vandePol Hi . . . . It crashes very often, but if I wait a while, it recovers. . . . . Do you mean either: The software appears to stop responding to mouse and keyboard inputs, and after a while it starts responding again?Or The program

Movie Studio
One answer, on 12/25/2025
[Video Delxue 2026 premium] always crashes during export

Hi, I've tried to export my movie to multiple formats, with gpu and gpu or none at all, but the program keeps crashing. No error messages, just the program is not responding and then closing itself. Probably you're going to ask for the log file, but

Movie Studio
70 answers, most recent on 9/19/2025
RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Tusk if there is a crash, it will be recorded in Windows Reliability Monitor. Type that into the Windows Search on the Taskbar. There will be a red "x". Click on it. It might reveal more additional information. Also, in Task Manager, you can expand

Other products
20 answers, most recent on 5/27/2026
RE: Independence Pro 3.3

Independence keeps crashing when clicking project button. (this video I recorded accurately shows what has been happening). My Independence software has suddenly stopped working in it's fullest. The program has been working great for over a year,

Other products
20 answers, most recent on 5/27/2026
RE: Independence Pro 3.3

@RICHARD-HOWELLS Did this crash happen in the past as well or is it a new phenomenon? If it only appeared recently it might be caused by a change in Ventura or a new Cubase version. Sadly, I don't think there will be any update to Independence to

Video Pro X
10 answers, most recent on 12/5/2025
RE: Video Pro X 11 Crashes Every 5 Minutes

@johnebaker VPX 11 is old software and, due to its lack of modern GPU support and the PC not having an Intel CPU with integrated HD520 or better iGPU, should be considered obsolete with respect to modern GPU's such as the RTX 2060 which could lead

Samplitude
30 answers, most recent on 7/10/2025
Samplitude Music Studio X8 - suddenly crashing

Hey there guys, Been using SMS X8 since it's release with no issues until recently (last 2 weeks or so). It has started to crash whenever I change VST instruments (only does it with 3rd party vsts - Cherry Audio & GForce synths). I have

SOUND FORGE
13 answers, most recent on 3/16/2026
RE: SF11 is stable - SF13, 14, 16 fail.

Experiencing the same issues. No other audio software causes me issues like this. Despite clean uninstalls and reinstalls, SF15 no longer launches. I just get a pop up that says “stopped working” and a small string of crash data. My biggest

Video Pro X
9 answers, most recent on 1/22/2026
Access violation error n NTDLL,dll

After installing and starting VideodeLuxe Premium 2026, I spontaneously get the error message ‘Access violation in module NTDlL.dll’ exception 0xc000005. The programme crashes. I performed an integrity check with DISM.exe in Windows 11, but found no

Movie Studio
7 answers, most recent on 2/10/2026
RE: [Closed] Movie Studio 2023 Premium stiil crash !!!

@Paul-Scott Paul, it would have been better to start a new thread as your crashing probably isn't related to the first post. Anyway, a search for "ntdll.ll" in the forum search revealed

Video Pro X
2 answers, most recent on 3/6/2026
RE: DOSNT WORK AT ALL CRASH CRASH CRASH

@Tim-Franks Support has about two thousand open tickets. We received this information a few weeks ago, so it might take some time. Basically, it's enough to write to infoservice@magix.net and tell them you want to return the software. But

Video Pro X
10 answers, most recent on 12/5/2025
Video Pro X 11 Crashes Every 5 Minutes

Software: Video Pro X 11 OS: Windows 10 22H2 RAM: 32 GB CPU: AMD Ryzen 9 3900X GPU: Nvidia RTX 2070 Super (8GB) Whenever I attempt to use Video Pro X, I get approximately 5 minutes of use before the entire program crashes and closes itself. It

SOUND FORGE
29 answers, most recent on 9/16/2025
RE: SF 11 refuses to start, even full re install

Hello, @SP. thanks for your suggestion but it didn't work, still the same issue. To make it clear: the crash happens when trying to authorise, there's something with the magix autorotation tool that can't get through. I cnat even get to the SF11

SOUND FORGE
6 answers, most recent on 8/5/2025
RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?

@GregoryP-Lewis I found a Reddit post where the writer solved the AppHangB1 crash by plugging their HDMI monitor cable into the GPU ports instead of the motherboard ports. Are you using aPC or a

Samplitude
30 answers, most recent on 7/10/2025
RE: Samplitude Music Studio X8 - suddenly crashing

@Steven-Wood Please check the Windows Reliability Monitor and post the crash description here. Regarding Magix support, it seems it's currently undergoing a complete reset following the acquisition of Magix by a new owner at the end of 2024. I'm not

ACID
19 answers, most recent on 1/21/2026
RE: WAVES VST Plug-in inssue

OK, so everything is back to normal and it's not crashing anymore... To help keep stay on the same page, let me add in screenshots of my folder setup. Let me know if this helps 🙏