• Photostory

  3 answers, most recent on 11/6/2024

  [Solved] Cannot see Photostory Wizard
  I am on Photostory Deluxe 2023. I have a kazillion photos to add, so I decided the Photostory Wizard would cut my workload. I cannot see how to get into Photostory Wizard. The problem is the tutorial shows a very different interface to what I am
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  What do you suggest we do to move forward from here in helping the OP? Post nothing more, especially if it relates to programs other than MEP/MMS. The OP has been given some options. Wait for their response. Perhaps using other software to work out
• ACID

  2 answers, most recent on 9/6/2024

  [Solved] Post virus help for using Acid Pro 7
  Hi there,   I recently encountered a virus on my laptop called Trojan:win32/Malgent!msr.. Windows Defender removed it quite quickly but, ever since, Acid Pro 7 hasn't been working very well. It continually freezes, showing the blue circle of death
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  You've established V can open it,. Can we now go back to topic, helping @Iris-Willis get the files opened in MEP?
• Movie Studio

  7 answers, most recent on 9/8/2024

  RE: [Solved] Install issues
  @James-Kinard Hi As you have the full version of the program, we are back to @emmrecs comment: ...go to Help>Install extra content and show us a screenshot of the list that opens. It should look like this when all features/extras have been
• Music Maker

  2 answers, most recent on 7/26/2024

  [Solved] Inputting activation code not upgrading past trial version
  I have a Serial Number for MX Premium from years ago. The previous version of Music Maker allowed me to input my code into the trial version to upgrade it's features. Music Maker 2025 Premium tells me that all those instruments are already owned and
• Samplitude

  9 answers, most recent on 1/11/2025

  [Solved] Can't get Samplitude to recognize my input
  I used older versions of Samplitude for years and never had a problem. Now I've upgraded to newer computer and the new version of Samplitude Music Studio. I am using an Antelope Zen Q interface and I have two condensor mics hooked up to it and I'm
• Movie Studio

  23 answers, most recent on 10/9/2024

  RE: [Solved] HDR not supported in Movie studio 2025?
  Hello John, I created the folders as suggested, downloaded a few *.cube files. But couldn't find them in the GUI where you said they should be. Maybe the *.cube files where not compatible with Video deluxe 2024?   Anyhow I found the solution for my
• Movie Studio

  7 answers, most recent on 11/8/2024

  RE: Export Error
  @CubeAce Thanks for the help. You were right. I set them all to CPU and it exported. Thanks so much! @johnebaker Yes. I am running Windows 11 Pro. Thanks for your help.
• Samplitude

  2 answers, most recent on 3/11/2025

  [Solved] Help! MIDI tracks are linked together and I need to un-link them
  I was recording a MIDI track just now, had the track I was working on set to Solo, so I didn't notice that another MIDI track (several rows down, where I couldn't see it on my screen) had been left armed the last time I was working on this song. The
• Video Pro X

  15 answers, most recent on 11/13/2024

  RE: VPX/MMS frame rate variable
  @browj2 Hi and ok! All content in this topic is under the knowledge of technical support, through a ticket that I opened.What I have to say: Magix please! Help us so that we can help you! Thanks!
• ACID

  8 answers, most recent on 3/20/2025

  RE: Audio warp in Acido Pro
  Thank you very much Blake-fast for your tutorial, very helpful and an interesting way to use warping in Acid 🙏🏻
• Movie Studio

  6 answers, most recent on 5/20/2025

  [Solved] Imported file cuts existing object on timeline
  I'm using Movie Studio 2024 Suite, and all of a sudden, I'm having a problem when I import another file on top of an existing track. For some reason the new file deletes that portion of the original file below it. The attached example shows the
• Video Pro X

  4 answers, most recent on 6/28/2024

  [Solved] Fader handles appear to be locked.
  I am using Video Pro X ver. 15.0.3.154. I am going back to re-edit a file that I need to make some changes to. For some reason, I can no longer control the fade in or out on any clip and I cannot add a fade to any clip. I simply cannot grab any
• SOUND FORGE

  6 answers, most recent on 10/28/2024

  [Solved] Issue with context menu in soundforge 18 (again..)
  Hello there,i'm using soundforge since some times...but when i installed Soundforge 18, i had the context menu of soundforge 15, 16, 17 and 18..I read that to fix this i had to uninstall everything and installing again soundforge 18.yes, it's worked
• Other products

  6 answers, most recent on 2/5/2025

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  i just got vegas pr 22 but not work so need help to do reinstall or redowload
• Music Maker

  11 answers, most recent on 11/21/2024

  [Solved] Mouse zoom not working - and pdf download
  I've been a user since 2018. The software help menu just gives old references for clicking a thousand times a minute just to navigate a project. Cannot zoom in any way with mouse or ctl,alt,shift. Only onscreen native controls which are completely
• Movie Studio

  One answer, on 1/10/2025

  RE: no proDAD
  @Gordon-Simmons Welcome to the Magix user to user forums. Exactly which proDAD plugins do you expect to see? Which previous version of Movie Studio do you have? Have you registered and activated your new install and then checked under
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  can anybody help me// have magix movie Studio 2023 Platinum It will not save any titles at all. Anybody any answers  
• Samplitude

  2 answers, most recent on 9/21/2024

  RE: [Solved] Takes Missing
  I figured it out... I've watched that video some time ago. That's not the problem. The problem was that if you recorded the 4 Takes as you did and then you moved further down the track and recorded another X amount of Takes again. The Take Lanes
• SOUND FORGE

  7 answers, most recent on 1/17/2025

  [Solved] How to correctly write subchunks for regions and marks programmatica
  I'm a SoundForge user but I'm also a developer and I'm making an application thatmakes modifications to wav sound files that have regions. From my application I can correctly read the regions and marks made by SoundForge but when I save the filewith
• Photostory

  16 answers, most recent on 10/17/2024

  RE: How to add an intro/outro
  @David-Briggs Welcome to the Magix users forums. I've never used any of the supplied Intros/Outros but a quick search of the Help led to this page. Does the information there help? It seem you need to use the PS Wizard to access these
• Video Pro X

  One answer, on 3/31/2025

  RE: [Solved] VEGAS Pro Post 21 が初回起動時から立ち上がりません
  @ark-kurita Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should
• Samplitude

  9 answers, most recent on 1/11/2025

  RE: [Solved] Can't get Samplitude to recognize my input
  @Jim-Roshelli MME is an ancient Windows sound driver. Were you using Magix Low Latency or ASIO4ALL? Don't you have a driver for your interface? Please check its manual or the website of the manufacturer. It's not really clear from reading your posts