• Web Designer

  2 answers, most recent on 10/3/2025

  RE: Error No.6
  @Nigel-Watson Hi Is this a re-install on a new computer running Windows 11? Added: @SP. . . . .  I'm pretty sure that it's no longer possible to download such old software from your Magix customer account . . . . Confirmed, none of the Xara products
• Video Pro X

  One answer, on 4/22/2026

  serial number missing
  i have ordered the video pro software and have it downloaded, but cannot use it because my serial number does not open and finish the job. I am getting NO help and very frustrated. I would like an answer from someone today, please!
• SOUND FORGE

  One answer, on 6/15/2025

  Sound Forge Pro
  How can I download to another computer?
• Off topic

  159 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  Hi, I actually have an invoice from Magix which is marked Paid by PayPal. It was for the initial upgrade to MusicMaker Ultimate with Ultimate Add-ons. The invoice date was June 3rd. I do have an invoice number but no download links were
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  I could then Music maker would crash and the message I got "Music Maker is no longer working". I then restart the Music Maker and the shop changes to prices and I click those on and I get a buy button to press, The downloads I did do, now showed up
• Music Maker

  7 answers, most recent on 12/16/2025

  MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  I purchased Magix Music Maker 2026 (ULTIMATE) but It only sent me the link to download the premium version. I was also supposed to get access to ALL loops but this is not happening. I have already installed the premium so I need to know how to get
• Photo & Graphic Designer

  One answer, on 8/27/2025

  Photo Manager Dedupe facility
  I am trying to dedupe my newly downloaded files, but I cannot find a dedupe facility???
• SOUND FORGE

  One answer, on 7/10/2025

  Installation Manager will not run. Can't install SF 18pro update
  Just downloaded the version 18pro updater but cannot install it. I get the message that the Magix Installation Manager will not run. Have tried two complete downloads; installed NetFramework 4.8; retsarted, etc. nothing helped. Running Win 10 64; no
• Movie Studio

  4 answers, most recent on 4/30/2026

  RE: Premium Content
  I don't have any effects in the media pool showing the download icon. Video Deluxe Premium 2026 appears virtually identical to version 2025 with the exception of the somewhat buried AI features. I sent Magix a request to merge my email addresses.
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm Magix released updated drivers for Windows 10 a few years ago, but I don't know if they also work with Windows 11. The links are here: Video Converter Premium – Download drivers: https://my.hidrive.com/lnk/FCAqGVxG   Video Converter Red
• Music Maker

  3 answers, most recent on 1/17/2026

  RE: NO DOWNLOAD MUSIC MAKER 2025 PREMIUM
  @art-mak Загрузка может быть заблокирована вашим брандмауэром или антивирусом. Вы можете временно отключить и то, и другое.     The download may get blocked by your firewall or antivirus. You could temporarily disable both.
• SOUND FORGE

  One answer, on 4/27/2026

  RE: Sound Forge 9.0 reg not working on a new PC
  @Tim-Threlfall To my understanding you need to download the installer from your Magix customer account and then need to create an activation code in your account settings. Details can be read
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @me_again Andy, you feeling brave? Here's an AC3 codec download that would be worth trying. The reference post on the Adobe forums
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Hi, Did you download and install the file from your account?And, did you use the same email address as the one for your account with MAGIX when you tried to activate the program after installing it? John CB
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  @VinceTwo-Two Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @SP. Here's the answer from Magix Germany: "When purchasing a download version, the serial number is registered immediately upon purchase." @Amit-Kamble, As far as I understand it, You didn't purchase a download version, but a boxed version. You
• SOUND FORGE

  5 answers, most recent on 12/17/2025

  Use of 'Record Output'
  Have lost the use of 'Record Output' in my Sound Forge 3. Is there an easy key sequence I do not know about? Is it easier to download a fresh app?
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Thanks again, John. The one I bought on 3rd March this year is designated "Video deluxe 2026 Plus" and when I tried to get help I was informed that it was out of date and I had to buy the new "Video Pro X17" which I bought on 25th of April. I can't
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  Hey Al & John EB! 😀 Sorry for the delay: (Always happy to see you guys again)! 😄 Excellent instructions both Al & John EB, (thank you)! Really nice detailed tutorial from Al! "Right click the track audio object in the track - display track
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  Hi Thanks for all interest I have unticked the "input AVI import format" and tried a new download with no success. There are still black window and the sound is OK. I can open the avi file in VLC media player with both video and sound, I also tried
• Movie Studio

  5 answers, most recent on 6/27/2025

  RE: [Closed] Can't down load Movie Studio 14
  Hi, I was actually able to download ti and open it. Thanks for your replies.
• Video Pro X

  One answer, on 2/16/2026

  New version of Neat Video released
  Just a heads-up to users of MMS and VPX who also own NeatVideo for Magix that a new version, 6.1, has been released and is available to owners to download from their account. Jeff
• Movie Studio

  9 answers, most recent on 8/14/2025

  RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  I did not hijack another user’s thread delberately. This is my first experience of using the forum so was unaware that I was “hijacking” another’s thread. The log in page does not provide instructions or describe the protocol for newbies like
• Other products

  One answer, on 6/16/2025

  [Closed] trying to download the learning models for Vegas 22
  I have Vegas 22 on my computer. I am trying to download the learning models for Vegas 22 but I get an error message stating" there are no compatible products on my computer." Any idea why this would happen and how to fix it? Thanks! Dell XPS windows